Dairy Queen Grill & Chill

All we had was ice cream. The ice cream was great but there’s a huge staffing issue. The woman behind the counter was also responsible for making all the ice cream was doing her best but it’s too much for one person. The man who appeared to be the owner or manager knew nothing of the register system. That woman needs a raise and some assistance. You can’t have three people training and only one person for the register and the ice cream at a location like this on a Sunday afternoon.

Atmosphere: 3

Food: 5

Service: 3

Such a cozy place. As soon as I walked in I was greeted by a various amount of fun miscellaneous items to browse and a nice staff member. They recommended the milkshakes and man let me tell you- one of the best I've ever had. Fresh blended AND real fruit added to it when she was making it. Thought the upside down cup thing was funny. Paired it with the chicken and it did NOT disappoint. The waitress? Kyra was up front doing most, despite being so busy she was so nice and patient and walked me through everything. Want something cozy, tasty and worth the wait- then I definitely recommend man

Atmosphere: 5

Food: 5

Service: 5

What an outstanding experience

Quality food, fair pricing and a clean environment?
A recipe for success

Atmosphere: 5

Food: 5

Service: 5

Nice people delicious food
Wonderful Ice Cream 😃

Atmosphere: 5

Food: 5

Service: 5

If you like fried fast foods this place is for you but I don't come here for food I come here to shop. I always get a hat everytime I come here.

Atmosphere: 5

Food: 3

Service: 3

Recommended dishes: Hot Fudge Sundae

Lived it. It's Dairy Queen. I go for ice cream. Dipped in chocolate cone

Atmosphere: 5

Food: 5

Service: 5

Sadly, my local DQ shut down. Luckily, my son lives next to the Baghdad location!
Always friendly

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 6 Pack Dilly Bar

The people just not right. Not a good place for travelers

Atmosphere: 1

Food: 2

Service: 2

Recommended dishes: Hamburger, French Fries, Chicken Strips

Very nice staff and good quality food but the tables were a bit dirty. Seemed like there was only one person working.

Atmosphere: 3

Food: 5

Service: 5

Took a little longer than other DQ’s I have been to, but other than that everything was great.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Pretzel Sticks with Zesty Queso

43 bucks for a couple burgers. Too much.

I submitted a mobile order for this location at 8:21 PM as it is meant to be open until 9PM CST and I only live about 5 minutes away. When I arrived at 8:30PM the doors were locked and no employees were in sight. I attempted to call, no answer. The next evening I came back to advise the employees of the issue and get a refund issued back to my card and was met with a staff with no form of training in addition to a “manager” with a bad attitude and no help to offer. I have ordered from this location a number of times before with no issues but this has fully left a bad taste in my mouth given I have to rely on disputing the charge with my bank to get my money back or just eat the loss. Do not think I will be coming back here again and I recommend you don’t either, there are better locations in Pensacola.

Service: 1

Tasty burger and fries. Delicious mocha moo latte.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

The womgot to get those Strawberry chocolate covered blizzards

Atmosphere: 5

Food: 5

Service: 5

Slow service but good food

Atmosphere: 4

Food: 5

Service: 3