Dunkin'
915 US Hwy 27, Minneola
(352) 243-1227
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Coffee wasn’t hot! It was warm.
Atmosphere: 5
Food: 1
Service: 5
waited 45 MINUTES to brew up some coffee and put it in a box. fire everybody here and get new management immediately. worst dunkin’ donuts i’ve ever been too. been like this since it opened and never has changed.
Way over priced for an egg and bacon sandwich. Which is all bread.
Atmosphere: 1
Food: 1
Service: 1
Quite literally the worst Dunkin I have ever been to in my life
I came in to get a coffee and two workers were there. One woman was handling the drive-through, so I patiently waited at the register. Meanwhile, the other worker, a man, was sitting down. He looked right at me, got up, and walked past me, and didn’t acknowledge me or come to help. When the woman finished with the drive-through, she still didn’t come over—not to me or anyone else. Other customers started lining up behind me, and still, no one was helped. We all ended up leaving. Horrible service. Completely unacceptable.
Service: 1
20-minute wait for a side of bacon
Atmosphere: 1
Food: 1
Service: 1
Impatient drive thru worker and food was cold
Atmosphere: 2
Food: 3
Service: 2
There has been multiple times I’ve gotten into line and waited 40 minutes for food/drinks that I Mobile ordered 20 minutes ahead of time. Not to mention food is stale, I’ve stopped going here and switched to different Dunkin.
The manager that I’ve seen working here multiple times is often frazzled and the employees constantly complain about how busy they are in front of customers
Atmosphere: 1
Food: 1
Service: 1
The drive thru was terrible. I was in line for my mobile order for 10 minutes and I was only the 3rd car in drive thru. Then I get to window and they forget my 2 donuts and I got an iced macchiato with vanilla 3 pumps and there is no vanilla in there. Geeze thankfully I fixed my coffee when I got home but I did get my donuts after telling him 3 times I wanted a chocolate glazed and a vanilla creme. It was a mobile order look at the receipt
Atmosphere: 3
Food: 5
Service: 2
This is by far one of the worst managed stores. The staff is always overworked and super slow. They are unable to get orders right. I order a coffee iced Carmel coffee milk no sugar and they gave me a cup of nothing but creamer.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
This location is Terrible.
Atmosphere: 1
Food: 2
Service: 1
Food tasted good. Service is a little slow depending on the day. They are short staffed on some days, drinks taste diffrent with each visit. Would recommend if your going for a quick bite of food.
Atmosphere: 2
Food: 4
Service: 2
Very clean and efficient.
Atmosphere: 5
Food: 5
Service: 5
Worst customer service was in the line for more than 30 minutes nobody was answering in drive thru at the end i came to the window no response and lady says go back to the long line where they not responding to their customers literally wasting time and being rude
Atmosphere: 1
Food: 1
Service: 1
Wwnt through the drive through and did not get my what I ordered got 2 coffees that was not right and ordered and avocado toast and the bread was not even toasted and yet the lady at the drive through window was rushing the kid that seem to be traning... they really need to pay attention to there orders and quality vs rushing because of there ticket times
Atmosphere: 3
Food: 2
Service: 3
Loading...