Extremely disappointing and disrespectful experience. Today I had one of the worst drive-thru experiences I’ve ever had at McDonald’s.
I pulled up to the drive-thru and waited to place my order, but I was completely ignored. While I was waiting, three cars were served at the other ordering speaker with no issues, while no one acknowledged me at all.
After waiting long enough, I drove to the window to let them know that no one had taken my order. Instead of apologizing or fixing the situation, I was told to wait again. To make things worse, three more cars were allowed to go ahead of me after that.
This goes beyond a simple mistake — it shows a total lack of respect for the customer. Being ignored, then pushed aside after speaking up, is incredibly frustrating and unacceptable. A customer’s time should matter, especially at a place built around speed and efficiency.
I left feeling angry, disrespected, and completely overlooked. This kind of service is not what anyone expects from a company of this size.
Atmosphere: 1
Service: 1
Edward Carberg
The manager was very polite and her staff seemed to genuinely care and respect her .Nice atmosphere. I didn't eat much but it was breakfast and it was fresh.
Atmosphere: 5
Food: 5
Service: 5
Sean Tells It
hot food most days, and good service, but can be slow going through the drive thru depending on the shift
Amy Myers
They always park you when going thru the drive-thru and then make you wait 15-20 minutes for food just to make it seem like they're serving their drive-thru faster when in reality, they're not.
Atmosphere: 1
Food: 4
Service: 1
Axel Gazzotti
Best McDonalds in all of Central Florida! Best service. Employees are very nice and they pay attention to costumers. Most McDonalds ignore walk-in costumers these days.
Atmosphere: 5
Food: 5
Service: 5
Liam Thomas
Food was good, fast and fresh!
Atmosphere: 4
Food: 5
Service: 4
Myrna Roche
Very clean place
Chassi Axton
This might seem silly but I love it when any food service matches energy and firmly believe they need a highlight to make them smile. To Nathaniel and the other employees working tonight, you guys are an amazing crew! I don’t want to say too much because people are stupid and adults get mad over silly things (p.s. I am an adult) but don’t lose that positive energy and spark. That’s what phenomenal food service is about!
Atmosphere: 5
Food: 5
Service: 5
Dean Johnson
One of the better McDonald’s in the area. Customer service is faster.
Management is rude and hides in the back while there team does all the work and gets behind . Prices are way higher then any other mcdonalds , terrible location
Atmosphere: 1
Food: 1
Service: 1
Larry #1 and only Smoke Jensen
Had to wait 28 minutes for somebody to come and let me pay for my food
Atmosphere: 5
Food: 5
Service: 2
Ryan Evans
Very slow. Constantly messing up orders
Atmosphere: 4
Food: 3
Service: 3
Fuad S.A.
This is this McDonald's McCrispy. And this is why everyone prefers Chick-fil-A!
Extremely disappointing and disrespectful experience.
Today I had one of the worst drive-thru experiences I’ve ever had at McDonald’s.
I pulled up to the drive-thru and waited to place my order, but I was completely ignored. While I was waiting, three cars were served at the other ordering speaker with no issues, while no one acknowledged me at all.
After waiting long enough, I drove to the window to let them know that no one had taken my order. Instead of apologizing or fixing the situation, I was told to wait again. To make things worse, three more cars were allowed to go ahead of me after that.
This goes beyond a simple mistake — it shows a total lack of respect for the customer. Being ignored, then pushed aside after speaking up, is incredibly frustrating and unacceptable. A customer’s time should matter, especially at a place built around speed and efficiency.
I left feeling angry, disrespected, and completely overlooked. This kind of service is not what anyone expects from a company of this size.
Atmosphere: 1
Service: 1
The manager was very polite and her staff seemed to genuinely care and respect her .Nice atmosphere.
I didn't eat much but it was breakfast and it was fresh.
Atmosphere: 5
Food: 5
Service: 5
hot food most days, and good service, but can be slow going through the drive thru depending on the shift
They always park you when going thru the drive-thru and then make you wait 15-20 minutes for food just to make it seem like they're serving their drive-thru faster when in reality, they're not.
Atmosphere: 1
Food: 4
Service: 1
Best McDonalds in all of Central Florida! Best service. Employees are very nice and they pay attention to costumers. Most McDonalds ignore walk-in costumers these days.
Atmosphere: 5
Food: 5
Service: 5
Food was good, fast and fresh!
Atmosphere: 4
Food: 5
Service: 4
Very clean place
This might seem silly but I love it when any food service matches energy and firmly believe they need a highlight to make them smile. To Nathaniel and the other employees working tonight, you guys are an amazing crew! I don’t want to say too much because people are stupid and adults get mad over silly things (p.s. I am an adult) but don’t lose that positive energy and spark. That’s what phenomenal food service is about!
Atmosphere: 5
Food: 5
Service: 5
One of the better McDonald’s in the area. Customer service is faster.
Atmosphere: 3
Food: 3
Service: 4
They refused to refill my drink
Service: 1
Restaurantji Recommends
Management is rude and hides in the back while there team does all the work and gets behind . Prices are way higher then any other mcdonalds , terrible location
Atmosphere: 1
Food: 1
Service: 1
Had to wait 28 minutes for somebody to come and let me pay for my food
Atmosphere: 5
Food: 5
Service: 2
Very slow. Constantly messing up orders
Atmosphere: 4
Food: 3
Service: 3
This is this McDonald's McCrispy. And this is why everyone prefers Chick-fil-A!
Atmosphere: 4
Food: 1
Service: 3
Guys in the drive thru were so happy and nice!
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