The staff here do a great job. I come here a lot around lunch time and the gentleman usually making the sandwiches remembers my order, but always asks to confirm. Quality service.
Atmosphere: 5
Food: 5
Service: 5
Rob Da
This is only one star because that the lowest it goes... Absolutely terrible experience with this Jimmy Johns, and Jimmy Johns is usually one of my favorite place to eat. Two delivery drivers that apparently can't use google maps to follow an address or a pin, and they even had a chance to make the sandwich in person when I went up there to get it because the driver couldn't find the building for an hour and a half. But then they told me the new driver just left and they will be able to find it...??? They should have just remade the sandwich when i was standing there instead of playing this stupid game. And the fact that you don't have your uber drivers phone number when they are delivering for you is idiotic at best. Unbelievably poor customer service. I wil be following up for a refund with either corporate or area manager in the morning because they still haven't refunded it to my card!!!
Atmosphere: 1
Food: 1
Service: 1
Donovan Williams
Upon walking into the location on last Wednesday, the place was busy ! I was wondering if I would be able to make out in time so I wouldn’t go over my break. Rest assured, I was greeted when entering the door. All smiles even though it was busy. My sandwich was made quickly and efficiently. Thanks to the entire team for making this a memorable experience for me. It was just one of days where I felt that I wouldn’t make it on time and because of that I ate my sandwich on the way out the door. Keep up the great work !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Joseph Garzon
Door was still locked time was 10.10am online states 9.30am open employee just kept doing his thing making subs no acknowledgment
Service: 1
Jeffrey Hartnett
Try the new caprese sub!
John Chaves
Very quick and clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Desiree Lima
I came not to long ago to grab lunch for my coworkers and I, and they were the best sandwiches ever :) plus the guys there were very sweet and fast even though it was busy <3
Atmosphere: 5
Food: 5
Service: 5
Vicky P.
Came in to eat with my family. I ordered an 8” sandwich for my kids who wanted to share a Turkey Tom. I asked the cashier if I could have the sandwich split in half and have one half with no lettuce and tomato. He was ok with it. Once he passed the order to the girl with the nose ring, glasses and tattoo on her neck, she looked UPSET. I started acting confused and annoyed. I asked her if everything was ok. She then replied: “We’re not supposed to do that”. I was baffled by her comment. So you want me to force my kid to eat the extra ingredients just because…? At some point, she was making a new tuna mix and she would hit the machine soooo hard that it made loud noises. We told the guy about it but he was sorry and walked away. Honestly, he looked terrified of her too. When we requested a corporate email or contact of where we could send a complaint, he told us that he didn’t want to give out that number because “the guy” gets too many calls? Such nonsense. Some of us canceled our orders. This hostile energy is such a turn-off. Don’t away from you’re looking for good customer service. We usually love Jimmy John’s but I guess we have to stick to our usual locations.
Kya
Subject: Really GoodFirst time in a Jimmy Johns. Visiting from up top. Great sandwich, immaculate service from all the guys inside the store. We received our food FREAKY FAST(I thought that was a myth, but those guys showed me different, lol) 10s across the board! Hopefully i can go back home and find a Jimmy Johns and hopefully, it’s just as good.
Atmosphere: 5
Food: 5
Service: 5
Lexus Walls
Amazing Service!!I would just like to say that i walked in yesterday and had the best experience I’ve ever had at a Jimmy Johns. The staff was so warm and inviting. The food was fresh and the bread was super soft and delicious. I would also like to point out that they were EXTREMELY busy(there was a line out the door) and every customer was treated like they were so happy for them to come in. There’s this one guy(I wish I knew his name) that was at the beginning of the assembly line with the sweetest southern accent and he made sure that myself and my coworkers were taken care of all and he did it all so quick! I’ll definitely be returning! Thanks for the awesomeness!
Great job! Delivery super fast whenever I order and food is always good
Elijah Pasquet
What a toxic environment. The staff at this location is the worst I’ve seen. There’s literally a girl that works here that is hostile to customers. She clearly hates her job and the other men that work here seem to be terrified of her. Terrible customer experience! A restaurant of any sort is only as good as the people that work there. I love jimmy John’s but take your stomach and your money somewhere else where you don’t have to deal with someone’s bad day.
Monica Louis
I came to this location to enjoy a sandwich as I usually love these sandwiches. But after today, I must say I will never come back to this location again. The energy is extremely low. The staff that were on site were extremely bitter. One particularly, a short caucasian lady with a nose ring, tattoos and glasses was distasteful and hostile. My family and I ordered food, and as she’s preparing the food she begins to show signs of annoyance. We asked if everything was okay with her and she proceeded to huff and puff about not being able to “remove lettuce and tomatoes” from a sandwich? That alone is just ridiculous. Unfortunately, I had to cancel my order due to the fact that I did not even feel safe to eat the sandwich that she would be preparing. We asked to speak to management and the same man that witnessed this woman’s hostility towards my family and I told us that HE’S the manager… that’s when I knew there was no hope in complaining to him as he just sat there and watched AND heard everything that was going on.Lol, it gets better though…. so, I then walk up to the counter and ask the manager himself if he could provide me with the franchise owner’s contact information. I can’t even make this up, he said “Kelly doesn’t like to give out his information because then he starts to get too many calls”………. yup. So, Kelly if you read this, please try to really pay attention to who you hire as this was a terrible, very unsafe experience for my family and I.The only reason I’m giving 1 star is because clearly there is no option to choose 0.Like cmon guys, let’s do better in 2023 with the customer service.
Victoria Pasquet
Came in to eat with my family. I ordered an 8” sandwich for my kids who wanted to share a Turkey Tom. I asked the cashier if I could have the sandwich split in half and have one half with no lettuce and tomato. He was ok with it. Once he passed the order to the girl with the nose ring, glasses and tattoo on her neck, she looked UPSET. I started acting confused and annoyed. I asked her if everything was ok. She then replied: “We’re not supposed to do that”. I was baffled by her comment. So you want me to force my kid to eat the extra ingredients just because…? At some point, she was making a new tuna mix and she would hit the machine soooo hard that it made loud noises. We told the guy about it but he was sorry and walked away. Honestly, he looked terrified of her too. When we requested a corporate email or contact of where we could send a complaint, he told us that he didn’t want to give out that number because “the guy” gets too many calls? Such nonsense. Some of us canceled our orders. This hostile energy is such a turn-off. Don’t away from you’re looking for good customer service. We usually love Jimmy John’s but I guess we have to stick to our usual locations.
Cynthia 1
The employees were very nice to me and very patient while I was ordering
The staff here do a great job. I come here a lot around lunch time and the gentleman usually making the sandwiches remembers my order, but always asks to confirm. Quality service.
Atmosphere: 5
Food: 5
Service: 5
This is only one star because that the lowest it goes... Absolutely terrible experience with this Jimmy Johns, and Jimmy Johns is usually one of my favorite place to eat. Two delivery drivers that apparently can't use google maps to follow an address or a pin, and they even had a chance to make the sandwich in person when I went up there to get it because the driver couldn't find the building for an hour and a half. But then they told me the new driver just left and they will be able to find it...??? They should have just remade the sandwich when i was standing there instead of playing this stupid game. And the fact that you don't have your uber drivers phone number when they are delivering for you is idiotic at best. Unbelievably poor customer service. I wil be following up for a refund with either corporate or area manager in the morning because they still haven't refunded it to my card!!!
Atmosphere: 1
Food: 1
Service: 1
Upon walking into the location on last Wednesday, the place was busy ! I was wondering if I would be able to make out in time so I wouldn’t go over my break. Rest assured, I was greeted when entering the door. All smiles even though it was busy. My sandwich was made quickly and efficiently. Thanks to the entire team for making this a memorable experience for me. It was just one of days where I felt that I wouldn’t make it on time and because of that I ate my sandwich on the way out the door. Keep up the great work !
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Door was still locked time was 10.10am online states 9.30am open employee just kept doing his thing making subs no acknowledgment
Service: 1
Try the new caprese sub!
Very quick and clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
I came not to long ago to grab lunch for my coworkers and I, and they were the best sandwiches ever :) plus the guys there were very sweet and fast even though it was busy <3
Atmosphere: 5
Food: 5
Service: 5
Came in to eat with my family. I ordered an 8” sandwich for my kids who wanted to share a Turkey Tom. I asked the cashier if I could have the sandwich split in half and have one half with no lettuce and tomato. He was ok with it. Once he passed the order to the girl with the nose ring, glasses and tattoo on her neck, she looked UPSET. I started acting confused and annoyed. I asked her if everything was ok. She then replied: “We’re not supposed to do that”. I was baffled by her comment. So you want me to force my kid to eat the extra ingredients just because…? At some point, she was making a new tuna mix and she would hit the machine soooo hard that it made loud noises. We told the guy about it but he was sorry and walked away. Honestly, he looked terrified of her too. When we requested a corporate email or contact of where we could send a complaint, he told us that he didn’t want to give out that number because “the guy” gets too many calls? Such nonsense. Some of us canceled our orders. This hostile energy is such a turn-off. Don’t away from you’re looking for good customer service. We usually love Jimmy John’s but I guess we have to stick to our usual locations.
Subject: Really GoodFirst time in a Jimmy Johns. Visiting from up top. Great sandwich, immaculate service from all the guys inside the store. We received our food FREAKY FAST(I thought that was a myth, but those guys showed me different, lol) 10s across the board! Hopefully i can go back home and find a Jimmy Johns and hopefully, it’s just as good.
Atmosphere: 5
Food: 5
Service: 5
Amazing Service!!I would just like to say that i walked in yesterday and had the best experience I’ve ever had at a Jimmy Johns. The staff was so warm and inviting. The food was fresh and the bread was super soft and delicious. I would also like to point out that they were EXTREMELY busy(there was a line out the door) and every customer was treated like they were so happy for them to come in. There’s this one guy(I wish I knew his name) that was at the beginning of the assembly line with the sweetest southern accent and he made sure that myself and my coworkers were taken care of all and he did it all so quick! I’ll definitely be returning! Thanks for the awesomeness!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich
Restaurantji Recommends
Great job! Delivery super fast whenever I order and food is always good
What a toxic environment. The staff at this location is the worst I’ve seen. There’s literally a girl that works here that is hostile to customers. She clearly hates her job and the other men that work here seem to be terrified of her. Terrible customer experience! A restaurant of any sort is only as good as the people that work there. I love jimmy John’s but take your stomach and your money somewhere else where you don’t have to deal with someone’s bad day.
I came to this location to enjoy a sandwich as I usually love these sandwiches. But after today, I must say I will never come back to this location again. The energy is extremely low. The staff that were on site were extremely bitter. One particularly, a short caucasian lady with a nose ring, tattoos and glasses was distasteful and hostile. My family and I ordered food, and as she’s preparing the food she begins to show signs of annoyance. We asked if everything was okay with her and she proceeded to huff and puff about not being able to “remove lettuce and tomatoes” from a sandwich? That alone is just ridiculous. Unfortunately, I had to cancel my order due to the fact that I did not even feel safe to eat the sandwich that she would be preparing. We asked to speak to management and the same man that witnessed this woman’s hostility towards my family and I told us that HE’S the manager… that’s when I knew there was no hope in complaining to him as he just sat there and watched AND heard everything that was going on.Lol, it gets better though…. so, I then walk up to the counter and ask the manager himself if he could provide me with the franchise owner’s contact information. I can’t even make this up, he said “Kelly doesn’t like to give out his information because then he starts to get too many calls”………. yup. So, Kelly if you read this, please try to really pay attention to who you hire as this was a terrible, very unsafe experience for my family and I.The only reason I’m giving 1 star is because clearly there is no option to choose 0.Like cmon guys, let’s do better in 2023 with the customer service.
Came in to eat with my family. I ordered an 8” sandwich for my kids who wanted to share a Turkey Tom. I asked the cashier if I could have the sandwich split in half and have one half with no lettuce and tomato. He was ok with it. Once he passed the order to the girl with the nose ring, glasses and tattoo on her neck, she looked UPSET. I started acting confused and annoyed. I asked her if everything was ok. She then replied: “We’re not supposed to do that”. I was baffled by her comment. So you want me to force my kid to eat the extra ingredients just because…? At some point, she was making a new tuna mix and she would hit the machine soooo hard that it made loud noises. We told the guy about it but he was sorry and walked away. Honestly, he looked terrified of her too. When we requested a corporate email or contact of where we could send a complaint, he told us that he didn’t want to give out that number because “the guy” gets too many calls? Such nonsense. Some of us canceled our orders. This hostile energy is such a turn-off. Don’t away from you’re looking for good customer service. We usually love Jimmy John’s but I guess we have to stick to our usual locations.
The employees were very nice to me and very patient while I was ordering
Atmosphere: 5
Food: 5
Service: 5
Loading...