The customer service is terrible...They will stand behind the counter and just look at you...Then once you ask is anyone working they tell you use the kiosk... Well I don't like using those things...So after reluctantly taking my order once I get the order the food is cold....Please explain to me how fast food is cold.....I live in close to this particular McDonald's but dread going there .....Its always the worst experience...I've tried everything I spoken to management nothing seems to work.....maybe this will work they act as if hey take it or leave it we don't care either way
Atmosphere: 2
Food: 1
Service: 1
Gloria S Ruiz
The food is good at this place but what bothers me is the atmosphere. The manager and staff are Spanish and they talk very loudly. Their voices are all over the place. I complained to the manager to keep it down because I wanted to eat quietly. She answered if I wanted quiet to stay at home. I should have reported her to Headquarters.
Atmosphere: 3
Food: 5
Service: 3
Ketsia bethsaida Bien aime
The customer service is very bad the way the employees treat customers. The manager doesn’t care at all what king of service you receive. If you ask for something even inside the store the give you whatever they want. They talk hard to customers. Bad Team ?
Atmosphere: 2
Food: 1
Ali Tabassi
Clean store and friendly
Atmosphere: 4
Food: 4
Service: 5
Deodutta Roy
Vegetarian options: No vegetarian option in the breakfast.
Atmosphere: 5
Food: 4
Service: 5
Ismat Rolon, Realtor
I’ve been in drive through line for over 30 minutes. What makes it worse is that I placed my order on line already and store is closed at this time.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: World Famous Fries, Cheeseburger, Fries, Chicken Mcnuggets
Boden Boden
Literally the worst McDonald's I've ever been to ,waited 24 min for an order in the drive through the staff is incompetent and needs to be let go for the good of the company.
Oh my gosh. Whoever was talking to me last night is lucky that I’m not a crazy person who throws drinks in their face. I think it was one of the managers. Someone needs to relocate this unfriendly and rude girl to a McDonald’s in the ghetto and she can have her attitude and personality issues over there. Other than that, I usually like this location. It was a weird time for sure
Atmosphere: 1
Food: 2
Service: 1
David Rodriguez
Food was fresh and hot, a friendly smile took my order.Only bad thing was high school kids hanging out and one of them sleeping, makes for the atmosphere to be less pleasant.
Atmosphere: 3
Food: 5
Service: 5
Tiffany B
I spent more than 20 minutes and three tries to get food here one day at the same time. I first pulled into the drive through at the 2nd window and was the only car there. No one ever came to the speaker to take my order so I continued to wait. A different car pulled up to windown one and was immediately greeted. I said hello hello into my speaker but still received no answer. That car left window one and still no one answered me. I drove around to window one and waited at the speaker. No on answered so I called out for someone and still did not receive an answer. A car pulled up to window two and was immediately greeted.At this point, I was pissed so I parked and walked inside with my toddler. I ordered at the screen inside and chose to pay cash at the counter. No receipt printed so I went to the counter to wait. I looked at my phone and waited 6 minutes while pacing the lobby and holding my son. I tried asking about the status of my order and was told rudely there is no order. I explained I ordered it at the screen but did not receive a receipt. It was a number 1 quarter pounder meal medium with a coke. She again said no order came in so I asked her if I could order and pay with her and she rolled her eyes and said she's not trained and walked away. I got back in my car, drove to the McDonalds on Pines and 184th and had a delicious hot meal within 11 minutes including the drive time to get there. Never going here again.
Atmosphere: 1
Food: 1
Service: 1
Charles Smith
The prices are too expensive. If you get a side order, it is just as expensive as your main meal.
Atmosphere: 5
Food: 5
Service: 5
Rayan Alzahrani
Bad service because of the manager. She was so rude.
needs more staff
Atmosphere: 4
Food: 5
Service: 4
The worst service
Atmosphere: 1
Food: 1
Service: 1
The customer service is terrible...They will stand behind the counter and just look at you...Then once you ask is anyone working they tell you use the kiosk... Well I don't like using those things...So after reluctantly taking my order once I get the order the food is cold....Please explain to me how fast food is cold.....I live in close to this particular McDonald's but dread going there .....Its always the worst experience...I've tried everything I spoken to management nothing seems to work.....maybe this will work they act as if hey take it or leave it we don't care either way
Atmosphere: 2
Food: 1
Service: 1
The food is good at this place but what bothers me is the atmosphere. The manager and staff are Spanish and they talk very loudly. Their voices are all over the place. I complained to the manager to keep it down because I wanted to eat quietly. She answered if I wanted quiet to stay at home. I should have reported her to Headquarters.
Atmosphere: 3
Food: 5
Service: 3
The customer service is very bad the way the employees treat customers. The manager doesn’t care at all what king of service you receive. If you ask for something even inside the store the give you whatever they want. They talk hard to customers. Bad Team ?
Atmosphere: 2
Food: 1
Clean store and friendly
Atmosphere: 4
Food: 4
Service: 5
Vegetarian options: No vegetarian option in the breakfast.
Atmosphere: 5
Food: 4
Service: 5
I’ve been in drive through line for over 30 minutes. What makes it worse is that I placed my order on line already and store is closed at this time.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: World Famous Fries, Cheeseburger, Fries, Chicken Mcnuggets
Literally the worst McDonald's I've ever been to ,waited 24 min for an order in the drive through the staff is incompetent and needs to be let go for the good of the company.
Atmosphere: 1
Service: 1
30 mins for 2 burgers is not normal.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Oh my gosh. Whoever was talking to me last night is lucky that I’m not a crazy person who throws drinks in their face. I think it was one of the managers. Someone needs to relocate this unfriendly and rude girl to a McDonald’s in the ghetto and she can have her attitude and personality issues over there. Other than that, I usually like this location. It was a weird time for sure
Atmosphere: 1
Food: 2
Service: 1
Food was fresh and hot, a friendly smile took my order.Only bad thing was high school kids hanging out and one of them sleeping, makes for the atmosphere to be less pleasant.
Atmosphere: 3
Food: 5
Service: 5
I spent more than 20 minutes and three tries to get food here one day at the same time. I first pulled into the drive through at the 2nd window and was the only car there. No one ever came to the speaker to take my order so I continued to wait. A different car pulled up to windown one and was immediately greeted. I said hello hello into my speaker but still received no answer. That car left window one and still no one answered me. I drove around to window one and waited at the speaker. No on answered so I called out for someone and still did not receive an answer. A car pulled up to window two and was immediately greeted.At this point, I was pissed so I parked and walked inside with my toddler. I ordered at the screen inside and chose to pay cash at the counter. No receipt printed so I went to the counter to wait. I looked at my phone and waited 6 minutes while pacing the lobby and holding my son. I tried asking about the status of my order and was told rudely there is no order. I explained I ordered it at the screen but did not receive a receipt. It was a number 1 quarter pounder meal medium with a coke. She again said no order came in so I asked her if I could order and pay with her and she rolled her eyes and said she's not trained and walked away. I got back in my car, drove to the McDonalds on Pines and 184th and had a delicious hot meal within 11 minutes including the drive time to get there. Never going here again.
Atmosphere: 1
Food: 1
Service: 1
The prices are too expensive. If you get a side order, it is just as expensive as your main meal.
Atmosphere: 5
Food: 5
Service: 5
Bad service because of the manager. She was so rude.