Best pizza experience I’ve ever had. MC was so kind and helpful and so was her friend.
Atmosphere: 5
Food: 5
Service: 5
Ronald Valdes (Upstreammiami)
they are terrible in deliveries.. they use doordash and every time its over an hr wait
Atmosphere: 5
Food: 5
Service: 1
Onel Leon
A couple weeks ago I orders two pizzas for delivery after 8 o’clock (I never order delivery and now I remember why) It was supposed to be delivered by a DoorDash driver. After about an hour of waiting, I called to see why DoorDash driver never arrived and was told that the Door Dash driver had said he already delivered it but the app showed him 59mins away still.
The manager at the Papa John’s apologized and said that if I came in to the store to pick it up she wouldn’t charge me and would even give me a credit of $35 which was how much the order was. So by now it was 9:30 and I rushed over there and was told to wait while they made the pizzas.
I thought it was a reasonable reaction and solution by the manager. However, the next day I realized that I WAS in fact charged for the pizza AND the delivery charge as well PLUS I was not given any $35 credit like I was promised.
I have to stay that after 30 years of being a loyal customer to this franchise, I will NEVER buy a pizza from Papa John’s again.
I even contacted Papa John’s directly twice and was completely ignored. It’s been over two weeks and I have heard nothing back from them or the store manager.
Atmosphere: 1
Food: 5
Service: 1
Jonathan Hernandez
best location i’ve been to. the manager & his team go out their way to make customers feel welcomed & satisfied. amazing food & store.
Atmosphere: 5
Food: 5
Service: 5
Jennifer Briz
If you don’t want to eat body fluid pizza. Stay way!!! I had a bad and unsanitary situation at this location. One of the employees came in from outside, sweating heavily, ran his hands through his hair, wiped sweat off his face, and immediately began handling pizza boxes without washing his hands. Then another employee asked him to take over making pizzas. Without washing his hands, and while still using his phone, he began handling food. When I expressed my concern to the staff, they didn’t care and questioned why it was an issue. At that point I was disgusted.
This is unacceptable. Food safety and hygiene should be a priority, and allowing someone to handle pizzas without washing their hands after touching their hair, face, and phone is a serious violation. Instead of addressing the issue, the employee argued with me instead of fixing the issue. The manager didn’t care so I requested a refund
Very disgusting and Nasty!
Atmosphere: 1
Food: 1
Service: 1
Viviana Varona
They got my order just right and service was very fast. The delivery person was pleasant and courteous.
Atmosphere: 5
Food: 5
Service: 5
Tambra Dodds
Placed an order to be delivered at 8:40. It is now 9:45 and no pizza! They keep saying it’s on it way! Poor service!
john wick
I called Papa John’s and spoke with Oscar, and I just wanted to say how helpful and professional he was. Even though the store I called couldn’t deliver to my address, Oscar went out of his way to patiently assist me and kindly redirected me to the correct location. He was extremely polite the entire time and made the process smooth and stress-free. Great customer service!
Service: 5
Andrew Gunn
Order I placed on Papa John's app took over an hour, arrived cold, and was outsourced to DoorDash. I asked the Doordash driver if they passed on the $6 tip I put on the Papa John's app, and they said no. I won't be ordering from this location again.
Atmosphere: 1
Food: 1
Service: 1
Amourelie St Surin (Hidden_Gems_All_Over)
Ordered The Works pizza, New York style and it was delicious
Second time I have been delivered wrong order or short items! They always say the will put a credit on. It’s never redeemed or saved, so inconvenient.
Atmosphere: 1
Food: 1
Service: 1
Stephen B
Staff forgot to include the 2 garlic sauces that were paid for but did so after the box was opened. Staff gave the sauces promptly after mentioning this. Great, tasty pizza.
Atmosphere: 5
Food: 5
Service: 4
Michael Ryan
We have ordered here many times but lately the quality of the pizza had been bad at the Miramar location, I would think twice before ordering here again!
Food: 1
Service: 3
andythepro65
The food is fast, and delicious, there’s no other pizza store that makes it so fast, it takes less than 15 minutes which no other pizza store does. I recommend papa John’s more than any other place plus the garlic sauce and the glizing are the greatest. Also recommend installing the app for deals and Rewards.
Kid-friendliness: Very kid friendly. Anyone can order and get a pizza or a drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Extra Large New York Style Pizza, Special Seasonings, Create Your Own Gluten Free Crust Pizza, Cheesesticks, Create Your Own Thin Crust Pizza, Chocolate Chip Cookie, Cinnamon Pull Aparts
Best pizza experience I’ve ever had. MC was so kind and helpful and so was her friend.
Atmosphere: 5
Food: 5
Service: 5
they are terrible in deliveries.. they use doordash and every time its over an hr wait
Atmosphere: 5
Food: 5
Service: 1
A couple weeks ago I orders two pizzas for delivery after 8 o’clock (I never order delivery and now I remember why) It was supposed to be delivered by a DoorDash driver. After about an hour of waiting, I called to see why DoorDash driver never arrived and was told that the Door Dash driver had said he already delivered it but the app showed him 59mins away still.
The manager at the Papa John’s apologized and said that if I came in to the store to pick it up she wouldn’t charge me and would even give me a credit of $35 which was how much the order was. So by now it was 9:30 and I rushed over there and was told to wait while they made the pizzas.
I thought it was a reasonable reaction and solution by the manager. However, the next day I realized that I WAS in fact charged for the pizza AND the delivery charge as well PLUS I was not given any $35 credit like I was promised.
I have to stay that after 30 years of being a loyal customer to this franchise, I will NEVER buy a pizza from Papa John’s again.
I even contacted Papa John’s directly twice and was completely ignored. It’s been over two weeks and I have heard nothing back from them or the store manager.
Atmosphere: 1
Food: 5
Service: 1
best location i’ve been to. the manager & his team go out their way to make customers feel welcomed & satisfied. amazing food & store.
Atmosphere: 5
Food: 5
Service: 5
If you don’t want to eat body fluid pizza. Stay way!!! I had a bad and unsanitary situation at this location. One of the employees came in from outside, sweating heavily, ran his hands through his hair, wiped sweat off his face, and immediately began handling pizza boxes without washing his hands. Then another employee asked him to take over making pizzas. Without washing his hands, and while still using his phone, he began handling food. When I expressed my concern to the staff, they didn’t care and questioned why it was an issue. At that point I was disgusted.
This is unacceptable. Food safety and hygiene should be a priority, and allowing someone to handle pizzas without washing their hands after touching their hair, face, and phone is a serious violation. Instead of addressing the issue, the employee argued with me instead of fixing the issue. The manager didn’t care so I requested a refund
Very disgusting and Nasty!
Atmosphere: 1
Food: 1
Service: 1
They got my order just right and service was very fast. The delivery person was pleasant and courteous.
Atmosphere: 5
Food: 5
Service: 5
Placed an order to be delivered at 8:40. It is now 9:45 and no pizza! They keep saying it’s on it way! Poor service!
I called Papa John’s and spoke with Oscar, and I just wanted to say how helpful and professional he was. Even though the store I called couldn’t deliver to my address, Oscar went out of his way to patiently assist me and kindly redirected me to the correct location. He was extremely polite the entire time and made the process smooth and stress-free. Great customer service!
Service: 5
Order I placed on Papa John's app took over an hour, arrived cold, and was outsourced to DoorDash. I asked the Doordash driver if they passed on the $6 tip I put on the Papa John's app, and they said no. I won't be ordering from this location again.
Atmosphere: 1
Food: 1
Service: 1
Ordered The Works pizza, New York style and it was delicious
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Second time I have been delivered wrong order or short items! They always say the will put a credit on. It’s never redeemed or saved, so inconvenient.
Atmosphere: 1
Food: 1
Service: 1
Staff forgot to include the 2 garlic sauces that were paid for but did so after the box was opened. Staff gave the sauces promptly after mentioning this. Great, tasty pizza.
Atmosphere: 5
Food: 5
Service: 4
We have ordered here many times but lately the quality of the pizza had been bad at the Miramar location, I would think twice before ordering here again!
Food: 1
Service: 3
The food is fast, and delicious, there’s no other pizza store that makes it so fast, it takes less than 15 minutes which no other pizza store does. I recommend papa John’s more than any other place plus the garlic sauce and the glizing are the greatest. Also recommend installing the app for deals and Rewards.
Kid-friendliness: Very kid friendly. Anyone can order and get a pizza or a drink.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Brownie, Extra Large New York Style Pizza, Special Seasonings, Create Your Own Gluten Free Crust Pizza, Cheesesticks, Create Your Own Thin Crust Pizza, Chocolate Chip Cookie, Cinnamon Pull Aparts
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