Pollo Tropical

14880 SW 31st St, Miramar
(954) 431-7998

Recent Reviews

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Sandra amaya

Excellent attention, fast service, friendly staff, I recommend this place 100%.

Atmosphere: 5

Food: 5

Service: 5

Tahmar Thomas

Good healthy food as always!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Black Beans

Frank Bahamonde

Very friendly staff.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: 1 4 Chicken Platter with Rice &Beans, Black Beans

Wellow Khriz Adena

I ordered the crispy chicken with yellow rice but was given grilled chicken instead, which I don’t eat. Unfortunately, this was disappointing since I was looking forward to the crispy chicken. While the food itself seemed good, the mix-up really affected my experience. I hope more care is taken with order accuracy in the future because mistakes like this can really affect the overall experience.

CharlieChase One

Pollo tropical has been great everywhere I go

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tropi Shop

Brian Schneir

My favorite part of Pollo tropical is the consistency of the food no matter which one you go to. I love that 😍

Atmosphere: 5

Food: 5

Service: 5

Elizabeth

Ara, that works the inside register around 3pm on Fridays. The ltwo times I was there she was fantastic
Unfortunately last Friday she was busy in the back
The left who brought out clean trayttried to assist unfortunately I don't speak Spanish and she didn't understand my English
The 2nd lady came out and made a mockery of me wanting my food I acleand bowl and not one that someone scratched their head underneath their ballcap and stuck gloved hand in bowl...
I felt she tested me with total disrespect and the lady who looked like a manager preparing and bagged food for drive through and let me and 4 other customers wait I've 7 minutes to be grated due to never telling the other person we were out there waiting did nothing.
What a shame I really enjoyed the first lady that assisted me the first two Fridays I went to this location, I went back to work and was telling them how I was treated and several said they do to the one by the mall for to issued at you're location!!!
I figure this post is probably a waste of time as the manager there did nothing... But I'm curious if other people have been treated people there too!
PS this has Nothing to do with the last that helped me the first two times, Latin lady dark short hair wears a mask very nice and professional!!! I wish I could remember here name

Atmosphere: 1

Service: 1

melli López

Very friendly staff

Margarita Vazquez

The tropichop very very small amount of pork lots of rice and beans, small very small portion of pork

Atmosphere: 2

Food: 2

Amourelie St Surin (Hidden_Gems_All_Over)

Never coming back to this location again. The drive thru at this location is ALWAYS painstakingly SLOW! I kid you not, you will spend at least 20-30 minutes waiting in line. It’s ridiculous.

Service: 1

Jazmin Araujo

Drive thru takes 500 years. Literally been in drive thru line for over 25 minutes with only 4 cars in front. . . .

Atmosphere: 3

Food: 5

Service: 2

bety garces

I went to this place in Miramar Parkway and 148 I have order a TropiCho, and get very disapointed when I saw just two little pieces of chicken, was mostly rice, so mad at this place!!

Atmosphere: 2

Food: 1

Service: 2

James LaTour

Very good food and quickly prepared. The dining area was nice and clean. The only issue I had was that everybody who was working here was really Cuban and if I varied from the menu there was a slight language barrier. My fault not theirs

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Chicken Platter with White Rice and a Roll, Cuban Sandwich, Fried Yuca

Joseph Giovanniello

This place is name Pollo chicken of course in Spanish, but don’t expect to find chicken if you get there too late they typically seem to run the chicken before 8 o’clock at night and they even run out of lettuce. They never put any signs warning before you get to the order speaker, so you get trapped in the drive-through trying to place an order just to find out you came for chicken and they don’t have chicken after sitting in the drive-through line for 10 minutes. When they have chicken, it’s normally fresh and tasty but the beans are never made consistently, sometimes they’re too watery sometimes they’re just right.

Atmosphere: 2

Food: 3

Service: 2

Steve Rodeiro

Whis the locations in tampa area were as good as south

Atmosphere: 5

Food: 5

Service: 5

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