All the food and drink items are marked up 1000%Food quality is horrible, most items are raw or undercooked. (Empanadas, tequeños, pan de bono, etc)The coffee is bad and most of the time is made wrong.The girls behind the counter need training on customer service. No need for attitude.**Owner of this cafeteria please read all the reviews and take care of your customers and business.**Take care of your customers, and your customers will take care of you. -George Jenkins, Publix Founder
Atmosphere: 2
Food: 1
Service: 1
Luis Echeverry
HORRIBLE EXPERIENCE AND I HOPE THE OWNERS OF THIS PLACE CAN READ THIS!!I really put one star because google doesn’t let me to put less.First of all I’m an aged person and Spanish speaker and I feel very disappointed how they treat the costumer, this morning I went to get a something to eat before to go to my appointment, the cashier person was new, I ask for a cortadito and pandebono but she gave me and order that was wrong, she gave me an empanada, so I went to tell her that it wasn’t the correct order but ofcourse she didn’t understand me because she only speak English, with my little English I was trying to explain her, but she wasn’t paying attention to me , minutes after came a sweet Hispanic woman that also works there and she was trying to help me translating to the girl and also explaining to the cashier what was happening but then the cook came out screaming like crazy and giving orders to the lady to go make coffee, she tried to explain him what was happening but he didn't let her and continued screaming, (I don't understand how a man can be so rude to ladies and work with customer service) she was the only one who was trying to help me but he didn’t let her treating everybody as he is the Boss,So he came to tell me that the mistake was mine and the order that they give me was the correct one I tried to explain to him everything since the beginning but he was very rude yelling at everyone, that make me very angry and upset becauseI just went to that cafe shop to get something to eat not to be treated so bad, I was so mad that I returned the empanada. I pay $ 8.89 to leave with nothing on my hands , I feel supremely disappointed because this is a cafe shop that is inside the hospital and I think people like me deserve to be treat the best way.I just recommend to the owners that work with this situation also that put more Spanish workers because we are in Florida and the half of the population are Spanish speakers I hope this can help, just don’t waist your time, money and precious patience going this place. ????????This happen this morning but I’m just posting it because my son is the one who help me with the English and the technology thing.
Atmosphere: 1
Food: 1
Service: 1
Max Bratter
As en employee of the hospital, Wrapsody is always a great option for a quick bite and all staff are friendly and kind!Kid-friendliness: The staff are always very kid friendly!
Atmosphere: 5
Food: 5
Service: 5
Cassandra
food was good but way too expensive and not major portions. the cook and cashier was very nice!
Atmosphere: 3
Food: 3
Service: 5
Craig Clark
the coffee was smooth with natural flavor, and you can tell that it is made of good quality beans.
Atmosphere: 5
Food: 5
Service: 5
Maria F. Angel
It was the first time that I went to that cafeteria, the service was very bad, the prices were very high, and the person who served me at the checkout was super rude. I really do not recommend that place at all.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Cooper
As a person who has worked in the food industry, I was very disappointed at what I saw at this establishment. The girl in the back cooking the food was openly eating, (which you arent allowed to do) had NO hair net on with extremely long hair and no gloves on!! yet, this is the person making the food!!??
Lama Amer
Great service and everyone is super sweet!!!! I have to stop by every time me or my kids have an appointment. Their café con leche is the best!!!!
Deanna Gonzalez
A great place for meeting someone for tea or coffee and conversation. Parking a bit challengung at times. Staff very helpful and friendly. Nice selection of greeting cards, sweets,
Dayron Miranda
Cuban sandwich that tasted like old out of date meat and a terrible customer service!!! Definitely not a cafe for a hospital!!
OK so a couple of months ago I had to bring my wife here to the hospital and decided to try the Philly cheesesteak sandwich. I must say it was really really good, today three months later I have to come back again and thought about it so I didn’t have lunch in Miami so I could have lunch here. Bad decision, the sandwich was not the same, it was soggy and it was terrible. The only good thing is the cashier was really nice and she’s pretty too.
Jaime Suarez
OK so a couple of months ago I had to bring my wife here to the hospital and decided to try the Philly cheesesteak sandwich. I must say it was really really good, today three months later I have to come back again and thought about it so I didn't have lunch in Miami so I could have lunch here. Bad decision, the sandwich was not the same, it was soggy and it was terrible. The only good thing is the cashier was really nice and she's pretty too.
Mario Jaramillo
Best place to eat in that restaurant
raiza Gonzalez
the workers are the worst they are very very rash with the custumers, bad custumer service.
All the food and drink items are marked up 1000%Food quality is horrible, most items are raw or undercooked. (Empanadas, tequeños, pan de bono, etc)The coffee is bad and most of the time is made wrong.The girls behind the counter need training on customer service. No need for attitude.**Owner of this cafeteria please read all the reviews and take care of your customers and business.**Take care of your customers, and your customers will take care of you. -George Jenkins, Publix Founder
Atmosphere: 2
Food: 1
Service: 1
HORRIBLE EXPERIENCE AND I HOPE THE OWNERS OF THIS PLACE CAN READ THIS!!I really put one star because google doesn’t let me to put less.First of all I’m an aged person and Spanish speaker and I feel very disappointed how they treat the costumer, this morning I went to get a something to eat before to go to my appointment, the cashier person was new, I ask for a cortadito and pandebono but she gave me and order that was wrong, she gave me an empanada, so I went to tell her that it wasn’t the correct order but ofcourse she didn’t understand me because she only speak English, with my little English I was trying to explain her, but she wasn’t paying attention to me , minutes after came a sweet Hispanic woman that also works there and she was trying to help me translating to the girl and also explaining to the cashier what was happening but then the cook came out screaming like crazy and giving orders to the lady to go make coffee, she tried to explain him what was happening but he didn't let her and continued screaming, (I don't understand how a man can be so rude to ladies and work with customer service) she was the only one who was trying to help me but he didn’t let her treating everybody as he is the Boss,So he came to tell me that the mistake was mine and the order that they give me was the correct one I tried to explain to him everything since the beginning but he was very rude yelling at everyone, that make me very angry and upset becauseI just went to that cafe shop to get something to eat not to be treated so bad, I was so mad that I returned the empanada. I pay $ 8.89 to leave with nothing on my hands , I feel supremely disappointed because this is a cafe shop that is inside the hospital and I think people like me deserve to be treat the best way.I just recommend to the owners that work with this situation also that put more Spanish workers because we are in Florida and the half of the population are Spanish speakers I hope this can help, just don’t waist your time, money and precious patience going this place. ????????This happen this morning but I’m just posting it because my son is the one who help me with the English and the technology thing.
Atmosphere: 1
Food: 1
Service: 1
As en employee of the hospital, Wrapsody is always a great option for a quick bite and all staff are friendly and kind!Kid-friendliness: The staff are always very kid friendly!
Atmosphere: 5
Food: 5
Service: 5
food was good but way too expensive and not major portions. the cook and cashier was very nice!
Atmosphere: 3
Food: 3
Service: 5
the coffee was smooth with natural flavor, and you can tell that it is made of good quality beans.
Atmosphere: 5
Food: 5
Service: 5
It was the first time that I went to that cafeteria, the service was very bad, the prices were very high, and the person who served me at the checkout was super rude. I really do not recommend that place at all.
Atmosphere: 1
Food: 1
Service: 1
As a person who has worked in the food industry, I was very disappointed at what I saw at this establishment. The girl in the back cooking the food was openly eating, (which you arent allowed to do) had NO hair net on with extremely long hair and no gloves on!! yet, this is the person making the food!!??
Great service and everyone is super sweet!!!! I have to stop by every time me or my kids have an appointment. Their café con leche is the best!!!!
A great place for meeting someone for tea or coffee and conversation. Parking a bit challengung at times. Staff very helpful and friendly. Nice selection of greeting cards, sweets,
Cuban sandwich that tasted like old out of date meat and a terrible customer service!!! Definitely not a cafe for a hospital!!
Restaurantji Recommends
OK so a couple of months ago I had to bring my wife here to the hospital and decided to try the Philly cheesesteak sandwich. I must say it was really really good, today three months later I have to come back again and thought about it so I didn’t have lunch in Miami so I could have lunch here. Bad decision, the sandwich was not the same, it was soggy and it was terrible. The only good thing is the cashier was really nice and she’s pretty too.
OK so a couple of months ago I had to bring my wife here to the hospital and decided to try the Philly cheesesteak sandwich. I must say it was really really good, today three months later I have to come back again and thought about it so I didn't have lunch in Miami so I could have lunch here. Bad decision, the sandwich was not the same, it was soggy and it was terrible. The only good thing is the cashier was really nice and she's pretty too.
Best place to eat in that restaurant
the workers are the worst they are very very rash with the custumers, bad custumer service.
I ordered some empanadas. Terrible!