I had a really horrible experience with a female manager here, I asked to sub almond butter instead of peanut butter on my açaí bowl due to an allergy. As I have done this before with no issues, I expected to just be up charged for the substitution. Instead Elaina, the manager was very unprofessional in her customer service and extremely rude. Having worked in the food industry as a bartender most of my college career I fully understand having a bad day and I always approach food service workers with the best attitude. Conversely, I fully understand when something is unjustified. I ended up not getting a bowl and just got a smoothie instead. Honestly, out of all the smoothie king franchises I’ve ever been to this is the worst I’ve ever been to. They didn’t even hand me a straw I had to ask for it and got an eye roll. Service here is wild.
April Thibodeau
Angel food smoothie was yummy! Went through the drive thru and there was a little wait but all the smoothies we ordered came tasted good.
Joshua Goodwin
Absolutely ridiculous wait
Sophia Mcinnis
👍🏾👍🏾
Jay Taylor
Elaina was polite and friendly,as always. she always takes the time just to ask about my day. The service is always fast and the smoothies are delicious
Lisa Burge
Wonderful fast service Love the smoothies
Olivia Allen
The older lady at the window got offended when I asked for more Nutella because I added that onto my order she only put like literally three lines. I couldn’t believe I was paying a dollar for that anyways, I asked her more and she said I would have to pay another dollar. It’s not about the money. It’s the fact that she was just being lazy & rude. on top of that, my outside bowl was completely filled to the top with the açai hardly had any granola or toppings. It was very sad looking bowl. Not coming back
Kersi Gleason
The two girls working were so nice and helpful. Did not get her name but the blonde girl was very accommodating and helpful. The smoothie is 10/10 too :)
Kirsty Sullivan
Love the drive through for easy ordering and pickup. Lots of healthy options and kiddo pleasing choices is a win for Mom!! Fast and friendly service.
Came in on Tuesday Sept.24 . A lady named Catherine took my order she was polite and made me feel like family. She asked me name and brought out my smoothie to me. My smoothie was blended perfectly and the taste was on point. Thank you for making my experience feel so welcoming I will definitely return. She even checked on me before I left to make sure everything was right. This is what customer service is all about
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight, Pure Recharge Mango Strawberry, Original High Protein Banana
Eric Wetzel
Tyler and Trinity are amazing. Great establishment. Y'all make my day. Thanks.
Atmosphere: 5
Food: 5
Service: 5
Rachael Miller
We tried, two times in two weeks. My order was not consumed both times and my son who is 11 told me that his “sugar water” this time was not good. Both my husband and I tasted mine (also sugar water) and agreed that our drink was not drinkable and had no resemblance of a smoothie. We had only a lot of sugar, ice, water, and a few slices of strawberry (not blended). In my order last time all I could taste was banana in a smoothie that was ordered with no banana. What was so odd both times is that the drive-thru attendant kept asking us to add pineapple and banana into our smoothies. We declined the both times and both times the attendant proceeded to ask “are you sure you don’t want banana or pineapple” after already sharing that we did not want it added?
Atmosphere: 3
Food: 1
Service: 1
Jerrica Perez
Staff is friendly and fast and the bowls are delicious!!
Tori Coleman
Edit: the açaí bowls are back filled to the full amount. Thank you! I LOVE y’all’s açaí bowls. Customer service is great too! Thank you!
Love this place ❤️
I had a really horrible experience with a female manager here, I asked to sub almond butter instead of peanut butter on my açaí bowl due to an allergy. As I have done this before with no issues, I expected to just be up charged for the substitution. Instead Elaina, the manager was very unprofessional in her customer service and extremely rude. Having worked in the food industry as a bartender most of my college career I fully understand having a bad day and I always approach food service workers with the best attitude. Conversely, I fully understand when something is unjustified. I ended up not getting a bowl and just got a smoothie instead. Honestly, out of all the smoothie king franchises I’ve ever been to this is the worst I’ve ever been to. They didn’t even hand me a straw I had to ask for it and got an eye roll. Service here is wild.
Angel food smoothie was yummy! Went through the drive thru and there was a little wait but all the smoothies we ordered came tasted good.
Absolutely ridiculous wait
👍🏾👍🏾
Elaina was polite and friendly,as always. she always takes the time just to ask about my day. The service is always fast and the smoothies are delicious
Wonderful fast service
Love the smoothies
The older lady at the window got offended when I asked for more Nutella because I added that onto my order she only put like literally three lines. I couldn’t believe I was paying a dollar for that anyways, I asked her more and she said I would have to pay another dollar. It’s not about the money. It’s the fact that she was just being lazy & rude. on top of that, my outside bowl was completely filled to the top with the açai hardly had any granola or toppings. It was very sad looking bowl. Not coming back
The two girls working were so nice and helpful. Did not get her name but the blonde girl was very accommodating and helpful. The smoothie is 10/10 too :)
Love the drive through for easy ordering and pickup. Lots of healthy options and kiddo pleasing choices is a win for Mom!! Fast and friendly service.
Restaurantji Recommends
Came in on Tuesday Sept.24 . A lady named Catherine took my order she was polite and made me feel like family. She asked me name and brought out my smoothie to me. My smoothie was blended perfectly and the taste was on point. Thank you for making my experience feel so welcoming I will definitely return. She even checked on me before I left to make sure everything was right. This is what customer service is all about
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: PB Delight, Pure Recharge Mango Strawberry, Original High Protein Banana
Tyler and Trinity are amazing. Great establishment. Y'all make my day. Thanks.
Atmosphere: 5
Food: 5
Service: 5
We tried, two times in two weeks. My order was not consumed both times and my son who is 11 told me that his “sugar water” this time was not good. Both my husband and I tasted mine (also sugar water) and agreed that our drink was not drinkable and had no resemblance of a smoothie. We had only a lot of sugar, ice, water, and a few slices of strawberry (not blended). In my order last time all I could taste was banana in a smoothie that was ordered with no banana. What was so odd both times is that the drive-thru attendant kept asking us to add pineapple and banana into our smoothies. We declined the both times and both times the attendant proceeded to ask “are you sure you don’t want banana or pineapple” after already sharing that we did not want it added?
Atmosphere: 3
Food: 1
Service: 1
Staff is friendly and fast and the bowls are delicious!!
Edit: the açaí bowls are back filled to the full amount. Thank you! I LOVE y’all’s açaí bowls. Customer service is great too! Thank you!
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