I specifically asked what was the freshest bread. Was told they were all made at the same time. My mistake for "assuming" that meant they were all fresh.. What I received was Not edible to eat and should Never have been an option as a purchase. Absolutely Foul to even be given to customer. Do Better!! I Will be disputing the charge since Noone seems to answer the phone to correct this situation.
Atmosphere: 1
Food: 1
Service: 1
Myriam Hernandez
We ordered two sandwiches online at the Navarre branch, pick them up and drive home. I started eating my sandwich and a huge long hair came out from the sandwich. I felt so sick of my stomach, it was very disgusting. My husband called Subway and made a complaint and requested a refund. They offer to make another sandwich BUT we need to pay it, REALLY???? They mess up the order that we pay and now we have to pay for a new one? When my husband refused to pay another order and requested a refund, again he was told that he cannot have a refund unless he returned the sandwich, REALLY???? My husband told the person on the phone that they messed up our sandwich and now we have to go out of our way and drive back to return the sandwich to get a refund, that is ridiculous, unprofessional, poor customer service and a very sorry actitude when running a business. We took the sandwich back and requested to speak with the manager, of course he/she was not there. In the end, we the customers are the ones who pay for the unsanitary and poor business practices. Definitely, we are not coming back and will not recommend that place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Mrs Bauman
The last few times we've ordered from here (walk in and on the app) everything been good. But this is more about the guys working, they are so sweet! The one guy, Justin, really has gone out of his way to be very nice and professional. Keep up the good job! Even the mean ole ladies (like me) can't help but to smile and be happy when they interact with you!
Atmosphere: 5
Food: 5
Service: 5
Jason Figueroa
My sandwich was cold and they charged us for something we never received. Workers have a nasty attitude and the food is not fresh. Go to Publix. Do not recommend.
Food: 1
Service: 1
Lance Brewer
Enich was extremely nice and helpful. I'll come back based on his customer service.
Atmosphere: 5
Food: 5
Service: 5
scott shilvock
Ordered 3 ft long subs and I've never had them filled so sparsely with contents. It's very frustrating when you spend upwards of $12 for a sandwich and it looks like this.
Mason Young
yo this joint wack but jake made it bearable
Atmosphere: 1
Food: 1
Service: 1
Daniyar Murad
The food didn’t taste fresh at all. Even though that’s what they’re known for I wasn’t satisfied and tasted off. The customer service was terrible I would give it a zero star if I could. Justin had an attitude towards me and needs to get fired asap. I’ve been a regular at this place without an issue and now I’m never coming back.
Atmosphere: 1
Food: 1
Service: 1
TheRacoonMan370
Worst place of all time. I ask for some steak and they want to give me a nasty ahh sandwich thingy with bugs in it. Icky icky…
Wheelchair accessibility: There is none
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
kno-the lost
The worker making my food had an attitude, rolling there eyes the whole time my food was being made. The food was all good
Great family environment. Full of warm smiles and happy greetings. The food is always made freshly with a smile. I had the pleasure of Jolina to make my sandwich and it was delicious. She has the sweetest personality. I will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Tuna, Chips and Drink
clway1
Great store, great sandwiches ofcourse AND very clean nice restrooms!! Thankyou store personnel!
Atmosphere: 5
Food: 5
Service: 5
Melissa Graves
Went in to order. Says open till 10 we were there at 9, she said she is closed.
Service: 1
Tony Brown
Would have gave a 5 but advertisement, buy a footlong get one free didn't happen on 29 February 2024! Come on folks! Honor your commitments!
Atmosphere: 5
Food: 5
Service: 4
Bruce Woodcock
Subs were terrible bread seamedold. The kis serving it were nice but the food isnt worth buying.
I specifically asked what was the freshest bread. Was told they were all made at the same time. My mistake for "assuming" that meant they were all fresh.. What I received was Not edible to eat and should Never have been an option as a purchase. Absolutely Foul to even be given to customer. Do Better!! I Will be disputing the charge since Noone seems to answer the phone to correct this situation.
Atmosphere: 1
Food: 1
Service: 1
We ordered two sandwiches online at the Navarre branch, pick them up and drive home. I started eating my sandwich and a huge long hair came out from the sandwich. I felt so sick of my stomach, it was very disgusting. My husband called Subway and made a complaint and requested a refund. They offer to make another sandwich BUT we need to pay it, REALLY???? They mess up the order that we pay and now we have to pay for a new one? When my husband refused to pay another order and requested a refund, again he was told that he cannot have a refund unless he returned the sandwich, REALLY???? My husband told the person on the phone that they messed up our sandwich and now we have to go out of our way and drive back to return the sandwich to get a refund, that is ridiculous, unprofessional, poor customer service and a very sorry actitude when running a business. We took the sandwich back and requested to speak with the manager, of course he/she was not there. In the end, we the customers are the ones who pay for the unsanitary and poor business practices. Definitely, we are not coming back and will not recommend that place to anyone.
Atmosphere: 1
Food: 1
Service: 1
The last few times we've ordered from here (walk in and on the app) everything been good. But this is more about the guys working, they are so sweet! The one guy, Justin, really has gone out of his way to be very nice and professional. Keep up the good job! Even the mean ole ladies (like me) can't help but to smile and be happy when they interact with you!
Atmosphere: 5
Food: 5
Service: 5
My sandwich was cold and they charged us for something we never received. Workers have a nasty attitude and the food is not fresh. Go to Publix. Do not recommend.
Food: 1
Service: 1
Enich was extremely nice and helpful. I'll come back based on his customer service.
Atmosphere: 5
Food: 5
Service: 5
Ordered 3 ft long subs and I've never had them filled so sparsely with contents. It's very frustrating when you spend upwards of $12 for a sandwich and it looks like this.
yo this joint wack but jake made it bearable
Atmosphere: 1
Food: 1
Service: 1
The food didn’t taste fresh at all. Even though that’s what they’re known for I wasn’t satisfied and tasted off. The customer service was terrible I would give it a zero star if I could. Justin had an attitude towards me and needs to get fired asap. I’ve been a regular at this place without an issue and now I’m never coming back.
Atmosphere: 1
Food: 1
Service: 1
Worst place of all time. I ask for some steak and they want to give me a nasty ahh sandwich thingy with bugs in it. Icky icky…
Wheelchair accessibility: There is none
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cookies
The worker making my food had an attitude, rolling there eyes the whole time my food was being made. The food was all good
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Great family environment. Full of warm smiles and happy greetings. The food is always made freshly with a smile. I had the pleasure of Jolina to make my sandwich and it was delicious. She has the sweetest personality. I will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Tuna, Chips and Drink
Great store, great sandwiches ofcourse AND very clean nice restrooms!! Thankyou store personnel!
Atmosphere: 5
Food: 5
Service: 5
Went in to order. Says open till 10 we were there at 9, she said she is closed.
Service: 1
Would have gave a 5 but advertisement, buy a footlong get one free didn't happen on 29 February 2024! Come on folks! Honor your commitments!
Atmosphere: 5
Food: 5
Service: 4
Subs were terrible bread seamedold. The kis serving it were nice but the food isnt worth buying.
Atmosphere: 2
Food: 1
Service: 3
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