Terrible costumer service. Went through the drive-thru and used my card to pay my order. The guy looked front to back on my card staring down at my card instead of making my purchase so I yelled at him saying “don’t look at my card like that!” then he said, “oh I’m just looking at the design” no you are here to work at the cash register not look at other peoples cards! Awful staff members!
Service: 1
Damon
Little boy named Trenton on front counter was an absolute mess. Most likely high. Instead of paying attention to customers he was loudly singing rap music and getting into political debates.
Had to go through drive thru to wait ages to get my food. Please get better workers if you actually want this location to get half decent reviews.
Atmosphere: 1
Service: 1
Blake Tullos
Consistently gets orders wrong or they’re old and unfresh
Austin Lowery
In the morning, the service and wait times are great. After 5pm however, is a different story. Always understaffed. The drive through is a nightmare. Always minimum of 30 minutes wait time even if there are 4 cars in line. The food is subpar and thrown together with no care and ownership. Come for breakfast or lunch, skip dinner time!
Atmosphere: 1
Food: 3
Service: 1
Maddy Joy
I’m not sure if they’re under new management, but tonight was a great drive thru experience! Was a long line, so I was worried as I’ve had to wait very long times before here-but it moved quickly, teller was very friendly, food was fresh, even how they put it in the bag was nice and tidy. Nice work!
Food: 5
Service: 5
Helena Staubs
Me and my dad had ordered 2 big orders through the app and we showed up a little before the app said they would be ready. The workers were very helpful and everything was made perfectly and on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Caramel, Variety Taco Party Pack
gabriella
made a rather expensive order today and purchased a large nacho fry. when i received my fries i noticed they didnt have the orange tint, i tried it anyways to realize they are just plain fries. i took them up to the front to tell them i want what i paid for and they lady told me she was out of the seasoning they have for the fries. When i got my food not one person communicated to me that there was no seasoning or else i wouldnt of bought it. Then someone proceeded to put the rest, which was about 1/4 teaspoon of powder, on to the top of my fries. didnt shake, didnt mix, didnt cover. but as we were exiting the establishment they told me they had gotten the seasoning in and asked if id like to purchase a new fry. i was disappointed because it was far past that time.
Atmosphere: 3
Food: 1
Service: 1
machia varden
Had a homeless lady washing shoe's outside and then walk in the back door of the restaurant
Don May jr
These people have no pride and care about nothing. They never get anything right. They incompetent
The food here is never fresh, you go thru the line twice and get nacho fries. First time their hard as a rock. Second time still hard as a rock quesadilla is not even cut like they’re supposed to be. DO BETTER
Atmosphere: 1
Food: 1
Service: 5
Wesley Chadwick
Let me first state that I like the food here. But I do not recommend going here after the lobby has closed at 10pm. They get incredibly busy and service is incredibly slow. I am sure there may be a valid and acceptable reason for this, but that does not change the experience.
And specifically they need to come up with a solution for couriers, as we will clog the lines waiting for customer orders, assuming we choose to wait in the line that wraps around the building for 20 to 30 minutes. And I checked this time against the first message I sent to the customer.
Atmosphere: 3
Food: 5
Service: 2
John Cochran
Worst Taco Bell in existence. I’ve been in the drive thru line for 35 minutes and have still yet to order, but the way their parking lot is, YOU CANT GET OUT! Truly unbelievable how 2 cars have moved forward In the drive thru line in 35 minutes.
Atmosphere: 1
Food: 1
Service: 1
Rylea
Editing my review because I'm over it. I've given this location so many tries and it's terrible. No more orders at the counter? Lobby's always trashed, bathrooms never clean, food is only correct if you eat inside, and they keep the lobby arctic. I'm assuming to help staff stay cool or to deter indoor eating. Either way, this location has never had their ish together. Give that bearded guy in a beanie a raise, he's the only one ever working when we go in or pickup.
Atmosphere: 1
Food: 3
Service: 2
Julia Mueller
First they messed up my order and I thought no big deal so they changed it but then they messed up again then I got mad they included weird ahh chips and spicy peppers and no guac and no tomatoes the peppers are bad cause a family member is deathly allergic to peppers I now know why there nobody sitting here but the other tacobell I went to was perfection no mess ups and amazing service I gave them 5 stars. Ps I'm still angry.
Terrible costumer service.
Went through the drive-thru and used my card to pay my order. The guy looked front to back on my card staring down at my card instead of making my purchase so I yelled at him saying “don’t look at my card like that!” then he said, “oh I’m just looking at the design” no you are here to work at the cash register not look at other peoples cards! Awful staff members!
Service: 1
Little boy named Trenton on front counter was an absolute mess. Most likely high.
Instead of paying attention to customers he was loudly singing rap music and getting into political debates.
Had to go through drive thru to wait ages to get my food. Please get better workers if you actually want this location to get half decent reviews.
Atmosphere: 1
Service: 1
Consistently gets orders wrong or they’re old and unfresh
In the morning, the service and wait times are great. After 5pm however, is a different story. Always understaffed. The drive through is a nightmare. Always minimum of 30 minutes wait time even if there are 4 cars in line. The food is subpar and thrown together with no care and ownership.
Come for breakfast or lunch, skip dinner time!
Atmosphere: 1
Food: 3
Service: 1
I’m not sure if they’re under new management, but tonight was a great drive thru experience! Was a long line, so I was worried as I’ve had to wait very long times before here-but it moved quickly, teller was very friendly, food was fresh, even how they put it in the bag was nice and tidy. Nice work!
Food: 5
Service: 5
Me and my dad had ordered 2 big orders through the app and we showed up a little before the app said they would be ready. The workers were very helpful and everything was made perfectly and on time.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Caramel, Variety Taco Party Pack
made a rather expensive order today and purchased a large nacho fry. when i received my fries i noticed they didnt have the orange tint, i tried it anyways to realize they are just plain fries. i took them up to the front to tell them i want what i paid for and they lady told me she was out of the seasoning they have for the fries. When i got my food not one person communicated to me that there was no seasoning or else i wouldnt of bought it. Then someone proceeded to put the rest, which was about 1/4 teaspoon of powder, on to the top of my fries. didnt shake, didnt mix, didnt cover. but as we were exiting the establishment they told me they had gotten the seasoning in and asked if id like to purchase a new fry. i was disappointed because it was far past that time.
Atmosphere: 3
Food: 1
Service: 1
Had a homeless lady washing shoe's outside and then walk in the back door of the restaurant
These people have no pride and care about nothing. They never get anything right. They incompetent
Atmosphere: 1
Food: 1
Service: 1
Tammy and everyone are always just amazing!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The food here is never fresh, you go thru the line twice and get nacho fries. First time their hard as a rock. Second time still hard as a rock quesadilla is not even cut like they’re supposed to be. DO BETTER
Atmosphere: 1
Food: 1
Service: 5
Let me first state that I like the food here. But I do not recommend going here after the lobby has closed at 10pm. They get incredibly busy and service is incredibly slow. I am sure there may be a valid and acceptable reason for this, but that does not change the experience.
And specifically they need to come up with a solution for couriers, as we will clog the lines waiting for customer orders, assuming we choose to wait in the line that wraps around the building for 20 to 30 minutes. And I checked this time against the first message I sent to the customer.
Atmosphere: 3
Food: 5
Service: 2
Worst Taco Bell in existence.
I’ve been in the drive thru line for 35 minutes and have still yet to order, but the way their parking lot is, YOU CANT GET OUT!
Truly unbelievable how 2 cars have moved forward In the drive thru line in 35 minutes.
Atmosphere: 1
Food: 1
Service: 1
Editing my review because I'm over it. I've given this location so many tries and it's terrible. No more orders at the counter? Lobby's always trashed, bathrooms never clean, food is only correct if you eat inside, and they keep the lobby arctic. I'm assuming to help staff stay cool or to deter indoor eating. Either way, this location has never had their ish together. Give that bearded guy in a beanie a raise, he's the only one ever working when we go in or pickup.
Atmosphere: 1
Food: 3
Service: 2
First they messed up my order and I thought no big deal so they changed it but then they messed up again then I got mad they included weird ahh chips and spicy peppers and no guac and no tomatoes the peppers are bad cause a family member is deathly allergic to peppers I now know why there nobody sitting here but the other tacobell I went to was perfection no mess ups and amazing service I gave them 5 stars. Ps I'm still angry.
Atmosphere: 3
Food: 1
Service: 2
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