Firehouse Subs Neptune

233 3rd St, Neptune Beach
(904) 249-6013

Recent Reviews

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Tom Schaller

App confusing but did finally work.

Atmosphere: 5

Food: 5

Service: 5

Bob Meador

The subs are always delicious, ordering on the app is easy and my orders have always been ready when I arrive to pick them up.

Atmosphere: 5

Food: 5

Service: 5

Jana McHan

Very friendly, online order always on time and subs are delicious and consistent

Atmosphere: 4

Food: 5

Service: 5

Mr Martin

So my wife placed an online order for two sandwiches and everything was smooth until we got back home. And could be a simple mistake but the order was all wrong. Everything my wife wanted on her sandwich was on mine and everything I wanted was on hers. Even the bread was mixed up. We use to come here a lot but last few times just have been disappointing. And the parking is terrible on the weekends it seems

Atmosphere: 5

Food: 1

Service: 5

Hailey

Love David, Avery, and Jamison! 10/10 experience! The staff made my day and the best sandwiches!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Engineer, Turkey Bacon Ranch, French Fries, Fries, Hook \u0026 Ladder Combo

Velita Limbaugh

Easy to order, food is always good

Food: 5

Service: 5

Tina Warren

Super fast service, great food

Atmosphere: 5

Food: 5

Service: 5

Ryan S

Service was fast, staff was friendly and helpful being this was my first time visiting here. Subs were really good and the restaurant/seating area was clean.

Atmosphere: 5

Food: 5

Service: 5

Mya Altiery

Their phones are down but I can hear them perfectly fine? Was constantly hung up on when trying to cancel an order that was sent to the wrong location. Firehouse has consistently gone downhill…

Atmosphere: 1

Food: 1

Service: 1

Ashley Graves

Customer service was amazing! I had an issue with an employee named Sara a few weeks ago, but once I came in she cleared everything up and was super sweet and we were able to become friends! It was all a huge misunderstanding and i'm glad we were able to resolve everything.

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Umphrey

Outstanding as always!

Atmosphere: 5

Food: 5

Service: 5

Anna Burnett

I promptly contacted this store after inadvertently placing two online orders. They expressed appreciation for my notification, as it allowed them to avoid processing the second order. However, I have not yet received a response concerning my refund request.

Rosario Gordillo

Best customer service

Atmosphere: 5

Food: 5

Service: 5

Abby Dorsett

Answered the phone and kept pretending not to hear them laughing then hanging up

Service: 1

Amelia A

Great seating options indoor and out, plenty of parking and great service

Atmosphere: 5

Food: 5

Service: 5

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