Baskin-Robbins

7635 FL-54, New Port Richey
(727) 232-2670

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Recent Reviews

The service was amazing compared to the lack of management not helping with staffing issues (I only seen one person on shift)a manager should have stepped up and helped out instead of ignoring the problem. the person who helped me (I didn’t get a name) with my order I had no issues with my order everything was amazing he was very nice and polite for being stressed out with a line of car in the drive thru he should get a raise for doing more work then what he’s probably getting...
I had ordered a cake for my fiancées birthday, he really wanted Mexican Chocolate Brownie flavored ice cream, Stanley was kind enough to explain to me that, that particular flavor was a flavor of the month ice cream and it was a mistake on their part that I was able to select it when ordering online. Stanley and his team resolved the issue quickly and were very accommodating to my changes. I couldn’t ask for better customer service from a company!
3 stars because ice cream is ice cream and its good. BUT I literally just was there I was made to wait for a moment at the speaker i ordered 2 scoops cookie dough and 2 scoops gold ribbon and cookie dough. All the “cookie dough” scoops were cookies and cream and on top of that I waited at the window and waited 3 employees standing talking laughing and then one finally comes over after a minute and cashes me out. There was no one else in line. And I had ice cream nothing else....

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