The last few times we’ve got Burger King here all the food has been so cold and we o my live 3 mins away I don’t understand. I hate that we spend 30 dollars on 2 meals and our food is always cold. Cheese wasn’t even melted alittle and fries and onion rings are cold and soggy. I hate spending my hard working money and my food is not hot!!! :(
Food: 1
Christina P
Went to get foodat 11:20pm and the staff didn't acknowledge that I was in the drive thru. They even shut the lights off. The burger king was supposed to be open till midnight.
Atmosphere: 1
Food: 1
Service: 1
Paul Drake
Probably the worst Burger King I have ever seen
Atmosphere: 1
Food: 1
Service: 1
Marioly Centeno Ayala
Listen i rated it like this bc they are the only fast food with impossible burgers but one time they put bacon on it so upset. Service is OK and I don't sit there long enough to catch that atmosphere you talking about.
Atmosphere: 3
Food: 5
Service: 3
andy Collins
I guess the owner dont eat here ... why am being held at the first window for you to get it all ready then send me to the 2nd one.... always first thing in the morning I know your rigging your wait times by doing this but its pissing people off. Its inconvenient for us maybe go faster or just deal with shitty window times !!! Maybe the owner want to meet at 6am and go thru the drive thru??? .. and when do you ask for syurp with French toast sticks that normally automatically comes with 1 why am I being asked if I want 1 ... are you so cheap you cant afford syrup with something that comes with it
Atmosphere: 1
Food: 3
Service: 1
Christopher Reiser
Quality is normally pretty good
Reece Waymire
The girl at the first window that has blue braids was very helpful. Great service
Atmosphere: 5
Food: 5
Service: 5
Vashon Smith
Not open at 5
Service: 1
Isaac Infante
So we went in there with a simple order: a mango peach lemonade and a chocolate oreo milkshake. After ordering, it took us 10 minutes just to get to the first window. Once we got there, we waited another 5-10 minutes just to realize they got the wrong order: they brought a whole bunch of ice cream cones. Multiple workers had to go give it to the car behind us. After that, we had to wait another 5-10 minutes for them to actually make the desserts. After all of that, THEY DIDN'T MAKE ME THE RIGHT SHAKE!!! AND THEY PUT IT IN A SMALLER CUP THAN IT USUALLY IS!!! Although all the employees looked younger, there was an entire team of them that could've done a better job preparing for the drive thru. There were 3 cars in the parking lot, meaning there was probably little to no customers seated inside. Burger King staff, please do better.
EMPLOYEES ARE RUDE AND DONT HAVE ANY IDEA REGARDING THEIR PRODUCTS, SALES. SPECIALS. ETC I HAVE BEEN ChEATED THERE FOR THE LAST TIME. ALWAYS THINK IT WILL GET BETTER BUT IT DOESN'T I LEAVE EVERYTIME IN A BAD MOOD. THE WHOPPER IS MY FAVORITE BUT NOT WORTH THE AGGRAVATION
Atmosphere: 1
Food: 4
Service: 1
John R
Food was hot and fresh. The woman at the drive thru was very nice and they were not too busy when I went. But they didn't give me part of my order and unfortunately I didn't notice it until we were too far away and we didn't have time to go back. I was happy overall though with the visit and would return again.
Atmosphere: 5
Food: 5
Service: 4
Omar Sanchez
The owner of this Location needs to pay attention to his place. Ordered 89.00 dollars in food, got home and was missing 3 🍟, missing 2 sandwiches 🥪. They added so much salt to our onion rings and 1 🍟 that it was impossible to eat. They added TONS OF SALT on the sandwiches that made it it was disgusting and I'm sure on purpose. Cheese was missing on our CHARGED sandwiches that made it, The sodas were like half water . I called the manager and she had no concern. She did not care and told me I was lying. She had no profecional response, saying things like o0o well. I asked for my missing items and she said they can't do it. I told her I was calling corporate and she just said Go ahead. There was also no mayo on our only whopper that made it. My first job was bk and mayo is THE first ingredient on a whopper. Going to this location was a horrible choice. The location on 19 is now our only other bk choice and they seem to always do things correctly. If they have the same owners then this place needs to fire and hire people who actually care for BK representation and its delicious food. I will be suing this place and I hope they can one day not represent BK with such disgusting management
Atmosphere: 2
Food: 1
Service: 1
Mark Holmstrom
Great location with associates that care about customer service 👍
Drive thru was fast and friendly
Atmosphere: 3
Food: 5
Service: 5
The last few times we’ve got Burger King here all the food has been so cold and we o my live 3 mins away I don’t understand. I hate that we spend 30 dollars on 2 meals and our food is always cold. Cheese wasn’t even melted alittle and fries and onion rings are cold and soggy. I hate spending my hard working money and my food is not hot!!! :(
Food: 1
Went to get foodat 11:20pm and the staff didn't acknowledge that I was in the drive thru. They even shut the lights off. The burger king was supposed to be open till midnight.
Atmosphere: 1
Food: 1
Service: 1
Probably the worst Burger King I have ever seen
Atmosphere: 1
Food: 1
Service: 1
Listen i rated it like this bc they are the only fast food with impossible burgers but one time they put bacon on it so upset. Service is OK and I don't sit there long enough to catch that atmosphere you talking about.
Atmosphere: 3
Food: 5
Service: 3
I guess the owner dont eat here ... why am being held at the first window for you to get it all ready then send me to the 2nd one.... always first thing in the morning I know your rigging your wait times by doing this but its pissing people off. Its inconvenient for us maybe go faster or just deal with shitty window times !!! Maybe the owner want to meet at 6am and go thru the drive thru??? .. and when do you ask for syurp with French toast sticks that normally automatically comes with 1 why am I being asked if I want 1 ... are you so cheap you cant afford syrup with something that comes with it
Atmosphere: 1
Food: 3
Service: 1
Quality is normally pretty good
The girl at the first window that has blue braids was very helpful. Great service
Atmosphere: 5
Food: 5
Service: 5
Not open at 5
Service: 1
So we went in there with a simple order: a mango peach lemonade and a chocolate oreo milkshake. After ordering, it took us 10 minutes just to get to the first window. Once we got there, we waited another 5-10 minutes just to realize they got the wrong order: they brought a whole bunch of ice cream cones. Multiple workers had to go give it to the car behind us. After that, we had to wait another 5-10 minutes for them to actually make the desserts. After all of that, THEY DIDN'T MAKE ME THE RIGHT SHAKE!!! AND THEY PUT IT IN A SMALLER CUP THAN IT USUALLY IS!!! Although all the employees looked younger, there was an entire team of them that could've done a better job preparing for the drive thru. There were 3 cars in the parking lot, meaning there was probably little to no customers seated inside. Burger King staff, please do better.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
EMPLOYEES ARE RUDE AND DONT HAVE ANY IDEA REGARDING THEIR PRODUCTS, SALES. SPECIALS. ETC
I HAVE BEEN ChEATED THERE FOR THE LAST TIME. ALWAYS THINK IT WILL GET BETTER BUT IT DOESN'T
I LEAVE EVERYTIME IN A BAD MOOD. THE WHOPPER IS MY FAVORITE BUT NOT WORTH THE AGGRAVATION
Atmosphere: 1
Food: 4
Service: 1
Food was hot and fresh. The woman at the drive thru was very nice and they were not too busy when I went. But they didn't give me part of my order and unfortunately I didn't notice it until we were too far away and we didn't have time to go back. I was happy overall though with the visit and would return again.
Atmosphere: 5
Food: 5
Service: 4
The owner of this Location needs to pay attention to his place. Ordered 89.00 dollars in food, got home and was missing 3 🍟, missing 2 sandwiches 🥪. They added so much salt to our onion rings and 1 🍟 that it was impossible to eat. They added TONS OF SALT on the sandwiches that made it it was disgusting and I'm sure on purpose. Cheese was missing on our CHARGED sandwiches that made it, The sodas were like half water . I called the manager and she had no concern. She did not care and told me I was lying. She had no profecional response, saying things like o0o well. I asked for my missing items and she said they can't do it. I told her I was calling corporate and she just said Go ahead. There was also no mayo on our only whopper that made it. My first job was bk and mayo is THE first ingredient on a whopper. Going to this location was a horrible choice. The location on 19 is now our only other bk choice and they seem to always do things correctly. If they have the same owners then this place needs to fire and hire people who actually care for BK representation and its delicious food. I will be suing this place and I hope they can one day not represent BK with such disgusting management
Atmosphere: 2
Food: 1
Service: 1
Great location with associates that care about customer service 👍
Atmosphere: 5
Food: 5
Service: 5
Fast food burgers
Atmosphere: 1
Food: 3
Service: 3
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