We ordered 2 whopper jr and pink lemonade freeze. When paying at first window was told to stay at window till she said to move ahead. We were the only car at rest.at all. This was at 8:30 pm.one burger was sloppy and mostly all bun and the other was more ketchup than meat. The drink tasted like metal. We threw everything out. We will never go back and have had problems in the past hadn't been to this location in over a year now I know why we stayed away. There are all young workers who have no clue how to treat customers.
James Coure
I visit this location numerous times through the week and have always had good service.Today I pull up to the 1st que and no answer.2 cars pull up after me in the 2nd que they both get their order taken still no answer I said Hello twice no answer I pull around to windows just to be told I can't order and had to drive back around this is absolutely terrible service.I was told they answered me which is a complete lie. I just went in and it took all of 2min to order and get my food something that could have been accommodated at the window.What ever happen to customers 1st. Inside response was basically I'm a lier and condescending attitude.Smh
Service: 1
Darius Brown
I went in and ate, it was good.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Impossible Whopper
Giovanni Ferraro
Worst service ever. Sat in the drive thru lane for at least 10 minutes with one car in front of us. I called them to find out what the hold up was to only be hung up on by one of the rudest people, definitely shouldn't be working there.
Rob Faiella
I have attempted twice now to get a large fiery sprite with my meal and they refused to sell me anything other than a medium. I reached out to corporate via the app and they told me that they have to sell me a large if I ask for it and they don’t know why they’re only selling mediums. I told them this at the drive-through and explained to them that I can order a large in the app and they told me that they only provide mediums and they do not have to follow what corporate has to say. I explained that they would be losing a customer if they didn’t just sell me a large drink as petty as it sounds and they told me they didn’t have time to keep talking to me. They had other customers to serve.
Food: 3
Service: 1
Joe Bassora
Food was good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper
Blah Deblah
7pm thursday june 13th 2024 Terrible Manager, Very Large Spanish female. DIsrespectful, Mean ,and dismissive for no professional reason I’m disabled so bad I have to wear a helmet and was working on my Laptop and she came up to me and told me to kick rocks hit the road when it was begining to rain, and I’m on a bicycle with a giant bag of my work computer and other stuff. She even rushed me and said “I told you to leave”
Obviously I’m moving as fast as I can im one man with a laptop worth over 1000$, she said because I had a short conversation with an employee about the plants out front of the burger king, she said thats why i was being kicked out and then she said its because I didnt order anything and Yes I did i ordered a drink to use the wifi on my computer for personal business not bothering anyone
Also when your an employee for a company and a customer in the lobby talks to your employee it doesn’t allow you to kick the customer out thats part of life.
and I dont understand what the very large spanish lady meant by “you talked to minors”
so what? i dont know how old your employee is and im not interested in men that way anyway, you know how not funny that is? thats an insult your calling me a child predator or something by saying
“you spoke to a minor”
its weird. I had no idea how old or what the employee sexual orientation was I just wanted to know if people were stealing the Plants out front of the building because I notice it happen at other stores
I have conversations with all kinds of employees, customers, civilians, etc.. in all kinds of different places
so what?
then she sent a sheriff to come hunt me down like im a criminal or something for visiting the store to use my laptop
Atmosphere: 1
Food: 1
Service: 1
WatermelonRanger P
If you want a burnt whopper, cold fries, missing items, and terrible management you have come to the right place. Don't bother calling because they will not answer the phone. The assistant manager was rude and no help and her only advice was not to come back. Don't worry never will!
Atmosphere: 1
Food: 1
Service: 1
Kev P
If you want a burnt whopper, cold fries, missing items, and terrible management you have come to the right place. Don't bother calling because they will not answer the phone. The assistant manager was rude and no help and her only advice was not to come back. Don't worry never will!
Atmosphere: 1
Food: 1
Service: 1
Shantal Martinez
The lady who works nights needs to reevaluate her life. If she is that miserable she needs to find something else to do. She is hands down the rudest person I have encountered in the service industry. She was snatching money out of my hands, screaming curse words when I asked for my receipt because she didn't tell me my total. Then when I had to go back inside to get my receipt she threw it at me.
My family would stop here on the way home after evening little league games but we just can't take the terrible service any more. Numerous times our order has been incorrect and one specific worker who seems to be the night shift worker always has an attitude like we are the inconvenience! Finally I had enough and asked for her name to speak with someone about her rude service and she refused to offer her name. The next day at 1130 am and nobody answers the phone. I know it's fast food and I understand if people make a mistake but there's no need to be rude.
Service: 1
Jess Eanes
Every single time we go to this Burger King they screw up the order - this time the burgers were all burned. Might as well put beef jerky in the sandwich - terrible burgers
Raven A
Food was fine however the cashier couldn’t put her phone down. My total was $8.01 and I handed her $10.01. After her drawer opened she sat there texting for a minute before counting and handing me the wrong change of $1.09. I pointed out that I should have received $2 back in change while handing her back the $.09. She never gave me the second dollar I was owed and still had her phone in her hands. Instead of arguing I just moved on to the next window with disappointment. Completely not paying attention. She also did not give me a receipt for me to take the survey online.
We ordered 2 whopper jr and pink lemonade freeze. When paying at first window was told to stay at window till she said to move ahead. We were the only car at rest.at all. This was at 8:30 pm.one burger was sloppy and mostly all bun and the other was more ketchup than meat. The drink tasted like metal. We threw everything out. We will never go back and have had problems in the past hadn't been to this location in over a year now I know why we stayed away. There are all young workers who have no clue how to treat customers.
I visit this location numerous times through the week and have always had good service.Today I pull up to the 1st que and no answer.2 cars pull up after me in the 2nd que they both get their order taken still no answer I said Hello twice no answer I pull around to windows just to be told I can't order and had to drive back around this is absolutely terrible service.I was told they answered me which is a complete lie. I just went in and it took all of 2min to order and get my food something that could have been accommodated at the window.What ever happen to customers 1st. Inside response was basically I'm a lier and condescending attitude.Smh
Service: 1
I went in and ate, it was good.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Impossible Whopper
Worst service ever. Sat in the drive thru lane for at least 10 minutes with one car in front of us. I called them to find out what the hold up was to only be hung up on by one of the rudest people, definitely shouldn't be working there.
I have attempted twice now to get a large fiery sprite with my meal and they refused to sell me anything other than a medium. I reached out to corporate via the app and they told me that they have to sell me a large if I ask for it and they don’t know why they’re only selling mediums. I told them this at the drive-through and explained to them that I can order a large in the app and they told me that they only provide mediums and they do not have to follow what corporate has to say. I explained that they would be losing a customer if they didn’t just sell me a large drink as petty as it sounds and they told me they didn’t have time to keep talking to me. They had other customers to serve.
Food: 3
Service: 1
Food was good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings, Whopper
7pm thursday june 13th 2024
Terrible Manager, Very Large Spanish female.
DIsrespectful, Mean ,and dismissive for no professional reason
I’m disabled so bad I have to wear a helmet and was working on my Laptop and she came up to me and told me to kick rocks hit the road when it was begining to rain, and I’m on a bicycle with a giant bag of my work computer and other stuff.
She even rushed me and said “I told you to leave”
Obviously I’m moving as fast as I can im one man with a laptop worth over 1000$, she said because I had a short conversation with an employee about the plants out front of the burger king, she said thats why i was being kicked out and then she said its because I didnt order anything and Yes I did i ordered a drink to use the wifi on my computer for personal business not bothering anyone
Also when your an employee for a company and a customer in the lobby talks to your employee it doesn’t allow you to kick the customer out thats part of life.
and I dont understand what the very large spanish lady meant by
“you talked to minors”
so what? i dont know how old your employee is and im not interested in men that way anyway, you know how not funny that is? thats an insult your calling me a child predator or something by saying
“you spoke to a minor”
its weird.
I had no idea how old or what the employee sexual orientation was I just wanted to know if people were stealing the Plants out front of the building because I notice it happen at other stores
I have conversations with all kinds of employees, customers, civilians, etc.. in all kinds of different places
so what?
then she sent a sheriff to come hunt me down like im a criminal or something for visiting the store to use my laptop
Atmosphere: 1
Food: 1
Service: 1
If you want a burnt whopper, cold fries, missing items, and terrible management you have come to the right place. Don't bother calling because they will not answer the phone. The assistant manager was rude and no help and her only advice was not to come back. Don't worry never will!
Atmosphere: 1
Food: 1
Service: 1
If you want a burnt whopper, cold fries, missing items, and terrible management you have come to the right place. Don't bother calling because they will not answer the phone. The assistant manager was rude and no help and her only advice was not to come back. Don't worry never will!
Atmosphere: 1
Food: 1
Service: 1
The lady who works nights needs to reevaluate her life. If she is that miserable she needs to find something else to do. She is hands down the rudest person I have encountered in the service industry. She was snatching money out of my hands, screaming curse words when I asked for my receipt because she didn't tell me my total. Then when I had to go back inside to get my receipt she threw it at me.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Onion Rings
Restaurantji Recommends
My family would stop here on the way home after evening little league games but we just can't take the terrible service any more. Numerous times our order has been incorrect and one specific worker who seems to be the night shift worker always has an attitude like we are the inconvenience! Finally I had enough and asked for her name to speak with someone about her rude service and she refused to offer her name. The next day at 1130 am and nobody answers the phone. I know it's fast food and I understand if people make a mistake but there's no need to be rude.
Service: 1
Every single time we go to this Burger King they screw up the order - this time the burgers were all burned. Might as well put beef jerky in the sandwich - terrible burgers
Food was fine however the cashier couldn’t put her phone down. My total was $8.01 and I handed her $10.01. After her drawer opened she sat there texting for a minute before counting and handing me the wrong change of $1.09. I pointed out that I should have received $2 back in change while handing her back the $.09. She never gave me the second dollar I was owed and still had her phone in her hands. Instead of arguing I just moved on to the next window with disappointment. Completely not paying attention. She also did not give me a receipt for me to take the survey online.
Atmosphere: 1
Food: 5
Service: 1
Not bad
Atmosphere: 4
Food: 4
Service: 4
I got food poisoning from the chicken wraps here
Atmosphere: 1
Food: 1
Service: 1
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