Dairy Queen Grill & Chill

6405 FL-54, New Port Richey
(727) 849-1263

Recent Reviews

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Ron Dodson

We stopped in along with 2 brands as it was free ice cream day. The place was packed and the wait was long. But the ice cream was good.

Atmosphere: 3

Food: 5

Service: 3

Stephanie Magruder

Saturday night at 10pm. Pulled in and there were 5 or 6 cars in the drive through so I parked and ran in and placed my order to go. Despite being a little busy, I got my order perfectly within 5 minutes and was driving back home where I enjoyed my Heath caramel brownie cupfection. Thank you very much!

Atmosphere: 5

Food: 5

Service: 5

John Lear

The service at this location is consistently slow, both inside and at the drive-thru, which frequently experiences long wait times. Efficiency and attentiveness could be improved to enhance the overall customer experience. While the establishment has potential, the delays and lack of prompt service make for a frustrating visit. Improving speed and customer care would greatly benefit this location.

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Banana Split

Christine Lacy

The food is ok. The service needs more help. When I go home I noted I was missing dessert from kids meal and my fries . Under staff will feel rush .

Atmosphere: 3

Food: 4

Service: 2

Anne Micciche

Fish sandwich yum!

Food: 5

Service: 5

Recommended dishes: Sandwich

dev har

Had to get myself a blizzard with my 7 dollar meal deal, so worth!

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Double Cheeseburger and Onion Rings

Ashley Poznoski

I went there last night to get my royal cheese cake blizzard craving , the drive through line was literally wrapped around the building so I decided to go in. There was plenty of people working the drive through orders but one women working the indoor orders and there was alot of people inside too. I could see she had abot 6 orders before me and she was literally running doing the best she could. She kept apologizing for making me wait which I totally understood becsuee she was working super hard and that's actually why I'm making this review , I want to say how polite and what a hard worker this women is. I watched her work for about 20 minuets doing the absolute best she could completely swamped with orders. When she got to mine the blizzard was amazing. She was very polite under pressure and very apologetic even though it wasn't her fault at all , I honestly don't think I could have handled what I saw her deal with in the short time I was there. So if any managers are reading this i wanna say that lady deserves a raise.

Atmosphere: 5

Food: 5

Service: 5

melissa courey

Great food, but the drive through line takes to long to get through

Atmosphere: 4

Food: 5

Service: 3

Jesse Rhodes

Staff is awesome, got there at 10 and was the 8 or 9th car in line, they closed at 10:30 which passed by the time I got to order but came in clutch and took our order anyway. Looking forward to going back soon..

Damon

Worst dairy Queen around, drive thru taking over 40 minutes

Melissa G

Worst service I have ever had. I've been waiting here 40 minutes and still don't have my ice cream and I've watched four people walk in after me get their ice cream and go this place is the most ridiculous thing I have ever seen in my life do not go here unless you have an hour to spend waiting on a scoop of ice cream

Update, we waited 57 minutes and were not even apologized to nor acknowledge the fact they messed up so horribly. I will be calling corporate tomorrow. Absolutely a disaster

Atmosphere: 1

Food: 1

Service: 1

Logan Robinson

Absolute terrible service. Waited over 45 minutes for two blizzards. Staff had no idea what they were doing. The manager kept standing there and the staff kept talking back to costumers who had also been waiting for even longer. Never waist your time or money here

Atmosphere: 1

Service: 1

Charlie Galloway

Haven't been to a Dqin years went this evening and it was the best I ever had from them the fries especially we fantastic literally I've asked for fresh fries from a different fast food restaurant and name Dq fries were the best food fresh and fantastic I was in drive thru and that was slammed and I was only roughly 8 minutes and the order was exactly what I wanted no screwups as you'd expect from other drive thus

Food: 5

Service: 5

Chris Milano

Georgia was a fantastic lady who was very positive and funny and overall lightened my late night snack at DQ lol. I also love her Brooklyn accent. She was the best and will definitely be back soon because of her great service and attitude. She is one of the few who look happy to be working.

Atmosphere: 5

Food: 4

Service: 5

Recommended dishes: Fries, Side of Onion Rings, Double Hamburger and French Fries

Caden

Literally took over 30 minutes in the drive thru for two simple cheeseburger meals. Ridiculously long time. It is always so slow

Atmosphere: 2

Food: 3

Service: 1

Recommended dishes: Fries

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