I went to go order and mind you today was like a free drink because they have it for the holidays and this lady not only did she take my order wrong. She’s claimed that they don’t have frappe‘s so she’s like do you want a frozen or latte I said iced coffee, but she said she couldn’t hear me either way. I assumed a latte was still an iced coffee same thing so when I put my code, she said it didn’t work. I got a latte You’re supposed to put a iced coffee I thought that was the same thing and so she I told her can I make it in an iced coffee and she proceeds to ignore me and took the card out my mom’s hand. like if I was gonna pay for it, I would’ve gotten a smaller or I wouldn’t even get anything. I just want to drive off but it’s supposed to be free today like I don’t know why she’s acting like that. She just wanted the money for real. Bad service though and was rude. was not patient at all. white woman to be exact tall not that other lady with her, but her.
Food: 2
Mark Holsapple
Fantastic and delicious
Atmosphere: 5
Food: 5
Service: 5
Renee DeMasso
I cannot let the day end without giving major kudos to your (very) early morning staff. They are very gracious and kind. Even with just the drive through open it’s a busy place and the two employees handling things were efficient and provided great service.
Food: 5
Service: 5
Karen Oyola
Everything was great and the young lady at the window, I believe her name was Hailey, greeted me with a sweet smile. The reason for only 4 stars was because the coffee was terrible. DD is one of my favorite coffee stops but Friday it tasted like hot water and milk.
Atmosphere: 5
Food: 5
Service: 5
Sarah Smith
I went to this Dunkin this morning, and all the workers were sweaty and hot saying there's no A/C. (It broke). Not one should be working in that. Tried calling corporate twice, no answer.
Bri Rod
One star. Went through a bit ago and ordered 2 coffees. One was the way it should be, the other was not. Typically I wouldn't say that means 1 star but in this instance they could cost someone their life. The coffee was a large latte with Carmel swirl and French vanilla swirl. They added hazelnut instead. I can't drink it, hazelnut makes me nauseous and vomit. So I did have to toss it. I'm not allergic to nuts but the next person might be. Photos attached.
Food: 1
Eric
Deven's service and demeanor were appreciated. Thus location stepping up it's service. Love to see it.
Food: 5
Service: 5
Stehanie Collins
Came in last Sunday and wanted a small milkshake. Heard one of the female employees tell a customer the blenders were down, then when she walked away i asked someone else and they said they were working and started making my drink. I think she just lied to the other person so she didn’t have to make it. She was also slamming stuff down like she was mad and giving everyone attitude. (Her name tag said MaKayla). Does not make me wanna come to this Dunkin again quite frankly. And doesn’t help the drive thru is always slow. Inside is always messy.
Atmosphere: 1
Food: 3
Service: 1
Valerie C
My husband and I decided to stop at this Dunkin' location on July 21st at around 12:30 PM instead of our regular one that we always go to—and it was a huge mistake. We ordered two croissants and two wraps, but the experience from start to finish was frustrating.
First, the woman taking our order over the intercom was extremely rude and not helpful at all. Thankfully, someone else stepped in and was much nicer. But when we got to the window, we only received one of the wraps. We told the woman at the window, and instead of simply checking or fixing it, she immediately accused us of lying and claimed she had put two wraps in one wrapper.
We showed her that clearly wasn’t the case, and she kept insisting we were lying, saying she’d check the cameras and being rude the entire time. The customer service was awful—we will never come back to this location again.
Atmosphere: 1
Food: 1
Service: 1
Richard Salpietro
I orderd 2 coffees, and two donuts. Both coffees were watery and the donuts were hard and stail. I asked for a refund and they told me they can't do it now, come back tomorrow. Came back the following day they told me they weren't going to refund me. After arguing with her she handing me $4 and said your not getting a refund for the donuts. I asked why and proceeded to argue with her again. I told her ill be calling corporate. She hadned me anither $4 more dolars, a dollar less then my order. I lost a dollar but you lost a customer, i wont be coming back.
Well it's morning and apparently they have no bagels that makes sense but I expect nothing less from any Dunkin anymore. Whenever I come to this location it takes forever and the workers seem to be confused on where they are (a place of employment).
Atmosphere: 3
Food: 3
Service: 2
Nico S
If I could give it zero stars I would because I watched Samantha spit in my food and then she decided to serve it to me. I think this is completely disgusting and should not happen in any food place.
Atmosphere: 1
Food: 1
Service: 1
samuel; “cano” santiago
Sandwich was cold and coffee was cold place had no air condition this place sucks recommend nobody come here
Atmosphere: 1
Food: 1
Service: 1
john sneade
As someone from Massachusetts Massachusetts the home of dunks this location is soooo slow! Its ridiculous. I live down the street and come often but compared to the locations up north this is a bad example
Atmosphere: 3
Food: 3
Service: 1
Patti Rae
I am not a coffee drinker so when a friend asked me to get her a special ice coffee ... I had no idea how to order it. The employees there were very helpful
I went to go order and mind you today was like a free drink because they have it for the holidays and this lady not only did she take my order wrong. She’s claimed that they don’t have frappe‘s so she’s like do you want a frozen or latte I said iced coffee, but she said she couldn’t hear me either way. I assumed a latte was still an iced coffee same thing so when I put my code, she said it didn’t work. I got a latte You’re supposed to put a iced coffee I thought that was the same thing and so she I told her can I make it in an iced coffee and she proceeds to ignore me and took the card out my mom’s hand. like if I was gonna pay for it, I would’ve gotten a smaller or I wouldn’t even get anything. I just want to drive off but it’s supposed to be free today like I don’t know why she’s acting like that. She just wanted the money for real. Bad service though and was rude. was not patient at all. white woman to be exact tall not that other lady with her, but her.
Food: 2
Fantastic and delicious
Atmosphere: 5
Food: 5
Service: 5
I cannot let the day end without giving major kudos to your (very) early morning staff. They are very gracious and kind. Even with just the drive through open it’s a busy place and the two employees handling things were efficient and provided great service.
Food: 5
Service: 5
Everything was great and the young lady at the window, I believe her name was Hailey, greeted me with a sweet smile. The reason for only 4 stars was because the coffee was terrible. DD is one of my favorite coffee stops but Friday it tasted like hot water and milk.
Atmosphere: 5
Food: 5
Service: 5
I went to this Dunkin this morning, and all the workers were sweaty and hot saying there's no A/C. (It broke). Not one should be working in that. Tried calling corporate twice, no answer.
One star. Went through a bit ago and ordered 2 coffees. One was the way it should be, the other was not. Typically I wouldn't say that means 1 star but in this instance they could cost someone their life. The coffee was a large latte with Carmel swirl and French vanilla swirl. They added hazelnut instead. I can't drink it, hazelnut makes me nauseous and vomit. So I did have to toss it. I'm not allergic to nuts but the next person might be. Photos attached.
Food: 1
Deven's service and demeanor were appreciated. Thus location stepping up it's service. Love to see it.
Food: 5
Service: 5
Came in last Sunday and wanted a small milkshake. Heard one of the female employees tell a customer the blenders were down, then when she walked away i asked someone else and they said they were working and started making my drink. I think she just lied to the other person so she didn’t have to make it. She was also slamming stuff down like she was mad and giving everyone attitude. (Her name tag said MaKayla). Does not make me wanna come to this Dunkin again quite frankly. And doesn’t help the drive thru is always slow. Inside is always messy.
Atmosphere: 1
Food: 3
Service: 1
My husband and I decided to stop at this Dunkin' location on July 21st at around 12:30 PM instead of our regular one that we always go to—and it was a huge mistake. We ordered two croissants and two wraps, but the experience from start to finish was frustrating.
First, the woman taking our order over the intercom was extremely rude and not helpful at all. Thankfully, someone else stepped in and was much nicer. But when we got to the window, we only received one of the wraps. We told the woman at the window, and instead of simply checking or fixing it, she immediately accused us of lying and claimed she had put two wraps in one wrapper.
We showed her that clearly wasn’t the case, and she kept insisting we were lying, saying she’d check the cameras and being rude the entire time. The customer service was awful—we will never come back to this location again.
Atmosphere: 1
Food: 1
Service: 1
I orderd 2 coffees, and two donuts. Both coffees were watery and the donuts were hard and stail. I asked for a refund and they told me they can't do it now, come back tomorrow. Came back the following day they told me they weren't going to refund me. After arguing with her she handing me $4 and said your not getting a refund for the donuts. I asked why and proceeded to argue with her again. I told her ill be calling corporate. She hadned me anither $4 more dolars, a dollar less then my order. I lost a dollar but you lost a customer, i wont be coming back.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Well it's morning and apparently they have no bagels that makes sense but I expect nothing less from any Dunkin anymore. Whenever I come to this location it takes forever and the workers seem to be confused on where they are (a place of employment).
Atmosphere: 3
Food: 3
Service: 2
If I could give it zero stars I would because I watched Samantha spit in my food and then she decided to serve it to me. I think this is completely disgusting and should not happen in any food place.
Atmosphere: 1
Food: 1
Service: 1
Sandwich was cold and coffee was cold place had no air condition this place sucks recommend nobody come here
Atmosphere: 1
Food: 1
Service: 1
As someone from Massachusetts Massachusetts the home of dunks this location is soooo slow! Its ridiculous. I live down the street and come often but compared to the locations up north this is a bad example
Atmosphere: 3
Food: 3
Service: 1
I am not a coffee drinker so when a friend asked me to get her a special ice coffee ... I had no idea how to order it. The employees there were very helpful
Atmosphere: 5
Food: 5
Service: 5
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