Joey's New York Pizza & Italian Restaurant

1st and last time I order from here...polite on the phone, delivered in the time frame but to have a pizza half pepperoni half cheese to come looking like this is a disgrace...and I tip well...

Ordered 2 slices and a drink. Worse pizza I ever had. Could not even eat all of 1 slice, was dry and obviously old. Very disappointing because they use to be good.

Atmosphere: 3

Food: 1

Service: 4

My wife and I are both 73, We are at Joeys at least three times a month. We are from New York and had been very hard to find a good Italian restaurant, joeys has been excellent! when it comes to food. The service is hit or miss. We picked up $500.00 today in catered food. NO ONE HELPED WITH THE FOOD! WE HAD TO CARRY IT TO THE CAR OURSELVES. IT WAS NOT UNTILL MY WIFE SPILLED HOT SAUCE ON HER, THAT A FELLOW CUSTOMER ATTEMPTED TO HELP. AT THAT POINT FINALLY AN EMPLOYEE CAME FROM THE KITCHEN AND CARRIED OUT THE REST OF THE CATERED ORDERED. THE AMOUNT WE SPENT SHOULD HAVE NOTHING TO DO WITH THE QUALITY OF SERVICE!! THE SERVICE SHOULD BE AUTOMATIC OR AM I EXPECTING TO MUCH. AT LEAST THE FOOD WAS EXCELLENT WHEN WE GOT IT HOME.

Atmosphere: 3

Food: 5

Service: 1

Don’t what happened here ,completely different. Must have new cooks. The shrimp Marinara was not great,sauce tasted like tomatoes out of a can with large chucks of tomatoes. The shrimp still had tails on and made a nice mess when when u ate them. My wife’s veal parm. was tuff with a thinner version of the same sauce minus the chuck. Never again.

Atmosphere: 4

Food: 1

Service: 3

Husband and I have gone here weekly. Food is honestly average, but not bad. Service is great. Atmosphere was a real draw to us as husband has dementia and can’t handle loud places. Joey’s was always low lighting, soft music, and older adults eating meals. Soothing. Tonight, the manager or owner must have left the building and the kids took over. Suddenly, it became very loud - music became loud base drumming- felt like in a disco and noise level shot up as all the patrons now had to shout to talk to one another over the music- became Like any of the tons of local bars on a Friday night. Would have had dessert but couldn’t stands being there any longer- went down road to Starbucks for dessert instead. Guess we are done with Joeys. What a shame.

Atmosphere: 1

Food: 3

Service: 5

If I could give this location zero stars I would. I have spent a LOT of money at this location over the years, tonight I ordered a pizza with 3 toppings, received a pizza with one topping, while in conversation my roommate and I grabbed a slice each not paying attention and realized this was incorrect. Upon calling I was told since we had eaten a couple pieces they wouldn’t replace it and make it right and I was to call the Slice app to get a refund, is it REALLY going to break the bank to send a pizza YOU messed up? I’ve also never once been asked to return food. That raises a lot of questions about kitchen practices there. Were they going to try to sell a pizza that was made, handled and delivered? You’ve lost a regular.

Food was not their usual. Over cooked and not to order. Something I’ve had from there multiple times, and was so looking forward to it! Manager did offer replacement, but at that point I was already too disappointed. And he hung up on me. Right now, not sure I’ll order again.

Food: 1

Service: 1

First time in there pizza was good

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Pepperoni Pizza, Calzone, Stromboli

Ordered carry out on a Friday night. Was told the order would be ready in 35 to 40 minutes. I arrived just under 30 and the order was ready. It appeared to be very slow for a Friday night. I ordered two penne alla vodka and an Italian trio with a side of meatballs and three salads ($64.33). Arrived home and discovered missing one salad and the side of meatballs. I was told they were having problems with orders in the back and they apologized. I was extremely disappointed with the entire experience. The food was subpar and expensive. I have been a regular for several years, but I will not be going back. Country. Kitchen and Leaning Tower have more convenient parking and the times I’ve tried have been pretty good.

Atmosphere: 1

Food: 2

Service: 1

Used to love this place, but lately it has gone down hill. Today's delivery was just a big disappointment. Supreme pizza looked like it was laying on its side, all toppings on one side of the pizza and in the corner of the box. Even the box was soggy like it had been sitting like that. Wings barely had any sauce, very dry. Definitely gonna have to find a new place.

Atmosphere: 1

Food: 1

Service: 2

The pizza was very good, it's still not like NY pizza

Atmosphere: 4

Food: 4

Service: 4

Will never order at this location again. Horrible experience terrible service. I placed a take out order in person and was told it would be about 15 to 20 mins. I walked into the store next door while waiting. Come back at the 20 minute mark to pick up my order. I am standing directly in front of the counter for 35 minutes waiting for my order. two servers who also work the register must have walked directly past me 20 times. in the meanwhile customers came in, were seated, ordered food and their food was on table as I continue to wait. A customer came in and placed a take out order while I stand waiting. He got his food and left. Not one time when arriving to pick my order up did anybody greet me or asked if I had been helped. Finally, after 60 minutes, I asked the server who took my order if she knew how much longer. She asked the name the order was under. Here my order had been sitting there getting cold the entire time. Had one worker that walked past me as I stand next to the counter asked. if I had been helped. What did they think a guy standing by the counter for 45 minutes was standing there for. They were not busy at all. 1st time and last time I order at this location.

I order at the Little Rd location about twice a month. They are fast, friendly and have excellent service. The food is good, price is good. Drive the extra 10 minutes to the Little Rd location. The service will make it worth it alone. Little Rd is always busy and still get over the top service.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Stuffed Shells, Sausage, Salad, Garlic Rolls

Will never order at this location again. Horrible experience terrible service. I placed a take out order in person and was told it would be about 15 to 20 mins. I walked into the store next door while waiting. Come back at the 20 minute mark to pick up my order. I am standing directly in front of the counter for 35 minutes waiting for my order. two servers who also work the register must have walked directly past me 20 times. in the meanwhile customers came in, were seated, ordered food and their food was on table as I continue to wait. A customer came in and placed a take out order while I stand waiting. He got his food and left. Not one time when arriving to pick my order up did anybody greet me or asked if I had been helped. Finally, after 60 minutes, I asked the server who took my order if she knew how much longer. She asked the name the order was under. Here my order had been sitting there getting cold the entire time. Had one worker that walked past me as I stand next to the counter asked. if I had been helped. What did they think a guy standing by the counter for 45 minutes was standing there for. They were not busy at all. 1st time and last time I order at this location. I order at the Little Rd location about twice a month. They are fast, friendly and have excellent service. The food is good, price is good. Drive the extra 10 minutes to the Little Rd location. The service will make it worth it alone. Little Rd is always busy and still get over the top service.

Ordered 2 subs to go,1 was a steak and cheese that was ok, 2nd was a ham and cheese. Upon getting home all that was on the ham and cheese was a few slices of ham and a few slices of cheese absolutely nothing else
Called the restaurant and asked why the gentleman told me you need to tell them exactly what you want on it.i have never ordered a sub from anywhere and it didn't have lettuce, tomato,onions,spices,and oil and vinegar.
The excuse they used was I may not like some of those things so I need to ask for them. They are next to Publix so this is a 1 and done.

Atmosphere: 2

Food: 1

Service: 2

We have been regular’s at Joey’s for a quick great meal, salad, even the shrimp scampi. My favorite has been the chicken Cesar salad with home made seasoned croutons, and a ‘ to die for’ Cesar dressing——we went tonight, the croutons are the plain production line tasteless croutons, and it was an Italian dressing, not Cesar. The waitress told us it is a permanent change. Too bad they didn’t think their regulars wouldn’t notice. They raised the prices, and are lowering the quality, what a shame. We are not the only customers you will lose!
Best of luck.

Atmosphere: 3

Food: 1

Service: 3