New China 1
5049 U.S. Hwy 19, New Port Richey
(727) 849-1149
Recent Reviews
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Does not allow customers to use their restroom. I had already paid and was waiting. Also, after I sat down and started to eat, I was asked to leave. Even though there are no signs and two clean tables to eat at, I was told that "we are so sorry but we do NOT allow customers to eat here." This, after being told that their one restroom was for employee use only.
Also, the food was mediocre. $8.50 for a lunch special that includes a drink. I got about an ounce of veggies and six tiny shrimp, plus about 2 pounds of fried rice. Unless you are taking it home to eat, and you really love rice as a main dish, I would go elsewhere.
(I know that dining establishments MUST provide restrooms for customers to use. See FS 509.221 Sanitary regulations, paragraph 2.)
Atmosphere: 1
Food: 3
Service: 3
The food here is always good, and I usually order for pickup. I decided to order for delivery this time. When I called to place my order no one asked me if it was cash or card. The lady told me my total and she hung up the phone. When I call back to verify that I can pay with card, a man tells me yes not to worry that I can pay the delivery guy with my card. When the delivery guy gets here he says only cash, no card. I explained to the deliver guy that I was told that I can pay card with him, but he said no that I couldn’t. So when I call the restaurant back, they tell me that only cash for delivery. And i explained that I called and I was told by someone there that I can pay with the delivery driver. Then I ask if I can pay over the phone with my card since the delivery man was here. The person on the phone goes on to tell me that I cannot because it needs to be $40 or more. The customer service needs to improve.
Atmosphere: 1
Food: 5
Service: 1
Don’t order a delivery from this place they tell you 40 minutes then no show 1:40 minutes later they show up food is cold. they told me we will make another one and have it there in 15 minutes. 20 minutes later they call and ask if I want them to make again!!! They don’t care about their customers at all they act like it’s your fault bad Customer Service.
Atmosphere: 1
Food: 2
Service: 1
This place does not have bean sprouts or water chestnuts. Come on! How can you be a Chinese restaurant without two staples?!
Also, they are too cheap to include fortune cookies with your meals! I'm just making this review so I know not to come back to this place again. Too many other options that are better stocked.
Found live big in white it was told it's a weevel. Somehow it was alive. NEVER eat at this disgusting place.
Atmosphere: 1
Food: 1
Service: 1
This restaurant has decent enough food, but they are always doing shady practices. The images of the menu does not reflect the current prices. They know it and they don't go in and take a new picture and post it on here so they have the correct one. Any tips you put on your credit card do not go to the staff, it goes to the owner. I am done supporting their business
Atmosphere: 1
The lady at the front desk says she's a manager is the worst person ever the food might be decent and the workers are good but the managers trash can make you never want to go back and she minimizes the dishes and have them do certain stuff on accordingly.
For never good cuz the energy she gives.
Atmosphere: 1
Food: 3
Service: 1
Egg rolls don’t come with the combination meal anymore. $16 for a small meal. Insane.
Atmosphere: 1
Food: 1
Service: 1
Food is always good. Order is always correct and on time. Very reliable and dependable restaurant.
Atmosphere: 5
Food: 5
Service: 5
This place is pretty garbage I just got general tso chicken with fried rice the chicken was filled with cartilage and stringy hard to chew and rice was flavorless I recommend spending your money at literally any other Chinese place coulda saved me 12 bucks smfh
Atmosphere: 1
Food: 1
Service: 2
Restaurantji Recommends
Not sure if anybody knows this but this restaurant every time you call and place an order over the phone they do record everything that you're saying illegally without your consent without your knowledge I found this out the hard way tonight I'm also leaving a one-star review for that specific reason beware people your information gets out that's how they have your phone number saved they save your information and record your calls again illegally! I know this because I recently ordered from here and realized what ordered was by mistake and they said that they went back and listened to the recording of what I ordered. Illegal! Bottom line, they did not have my consent to record.
HORRIBLE ATTENTION THIS PLACE IS BAD DONT EAT HERE!!!!!!!! My whole meal was wrong and burnt ?and nasty ? tasting
Best around town!!!
Atmosphere: 5
Food: 5
Service: 5
The front desk waitress is very courteous and very helpful.
She IS THE backbone of the company.
She is very considerate of the customers needs and requests.
After overhearing management,,or the otherwise worker's,,,
I couldn't understand them. Either way my experience was really good with the personnel I had encountered., 10 ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐,for the blonde front desk waitress...
.... GOD BLESS
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Crab Rangoon, Sesame Chicken
Management does not know how to listen nor speak good English After repeating myself, three times still managed to get my order wrong
Service: 1
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