I was here on 10/29/24 and witnessed an employee refuse to serve a mother and her young child! When the mother asked for an explanation as to why she was being refused service, she was denied that also! You could tell that poor child with her was heartbroken! If you have a problem with an adult that’s one thing but what you did to that child was unacceptable. We won’t be returning!
Service: 1
Adriane Deitemeyer
Never have I ever been refused service before by someone I don’t know. Or in general lol The Owner needs a reality check. It has to suck being so miserable you refuse to serve me and a clearly excited 2 year old girl. For no reason. Karma will take care of you . The place looked dirty anyways . ??♀️
Atmosphere: 1
Food: 1
Service: 1
Carly King
Have been coming to this place for years. Autum is super helpful and great at what she does!
Atmosphere: 5
Food: 5
Service: 5
asiye markal
Cutest little ice cream shop ever. I love all the colors and the murals on the outside. The flavors were incredible (I sampled a lot) lol the customer service was great! The girl serving me (Autumn) was very helpful in choosing a flavor letting me sample without getting annoyed and letting me know what some of her favorites are. It seems like a mom and pop shop that employs teenagers. I’m all about supporting the community by shopping small and this will definitely be a new favorite!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Vince Puglia
Loved it
Atmosphere: 5
Food: 5
Service: 5
Nicolle Profenno
The best ice cream in NPR. They have so many choices to satisfy any pallet. Peanut butter & jelly was a great surprise and super delicious. The dark chocolate was also a favorite. There’s a variety of cones, toppings, cup sizes and Italian ices too.
Highly recommend visiting this place and trying one of their many fun & yummy flavors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Sal Abruscato
Great family owned shop with great ice cream, friendly staff, and cute atmosphere. Always has good music.
Atmosphere: 5
Food: 5
Service: 5
Cayla Yoakum
This is definitely the best ice cream shop around town! My family takes random trips to Ottaways on our golf cart from home regularly or we will go to Sims Park and go to Ottaways after! Service is incredible and the options are limitless!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Cuban Sandwich, Macaron, Mint Chocolate Chip Ice Cream, Grilled Cheese Sandwich, Mocha Frappe, Grilled Ham and Cheese, Salted Caramel Pretzel, Edible Cookie Dough, Brownie, Hot Fudge Sundae, Wildberry, Hot Dog, Grilled Cheese, Floats, Strawberry, Grilled Ham & Cheese, Ice Cream Cone, Kahlua Krunch, Gator Trail
Matt 924
The ice cream was really good! I will be going here again with my friend freakbob guaranteed!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Karlina Griffith
Zack and Jaden were great. They had lots of patience with my kids and were very polite! Excellent customer service and delicious flavors!
Jayden was a rockstar. Great ice cream and great environment. When you go, make sure you give Jayden a high-five. He was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Randi Dobrich
This ice cream shop is so cute! The girls working were awesome dealing with our large group! So many flavors and options to pick from! Lots of toppings too!
Atmosphere: 5
Food: 5
Service: 5
Cassidy Dalton
10/10 for family friendly! even our four legged family! marley is ottaways biggest fan! she loved her pup cup as well as her biscuit dog treat...she will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Cassie Dalton
Marley thinks this is the best place to hit after a long walk in the park,we recommend 10/10! we had a great time with everyone and will be back for regular visits for her favorite treats!
I was here on 10/29/24 and witnessed an employee refuse to serve a mother and her young child! When the mother asked for an explanation as to why she was being refused service, she was denied that also! You could tell that poor child with her was heartbroken! If you have a problem with an adult that’s one thing but what you did to that child was unacceptable. We won’t be returning!
Service: 1
Never have I ever been refused service before by someone I don’t know. Or in general lol
The Owner needs a reality check. It has to suck being so miserable you refuse to serve me and a clearly excited 2 year old girl. For no reason. Karma will take care of you . The place looked dirty anyways . ??♀️
Atmosphere: 1
Food: 1
Service: 1
Have been coming to this place for years. Autum is super helpful and great at what she does!
Atmosphere: 5
Food: 5
Service: 5
Cutest little ice cream shop ever. I love all the colors and the murals on the outside. The flavors were incredible (I sampled a lot) lol the customer service was great! The girl serving me (Autumn) was very helpful in choosing a flavor letting me sample without getting annoyed and letting me know what some of her favorites are. It seems like a mom and pop shop that employs teenagers. I’m all about supporting the community by shopping small and this will definitely be a new favorite!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Loved it
Atmosphere: 5
Food: 5
Service: 5
The best ice cream in NPR. They have so many choices to satisfy any pallet. Peanut butter & jelly was a great surprise and super delicious. The dark chocolate was also a favorite. There’s a variety of cones, toppings, cup sizes and Italian ices too.
Highly recommend visiting this place and trying one of their many fun & yummy flavors.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Great family owned shop with great ice cream, friendly staff, and cute atmosphere. Always has good music.
Atmosphere: 5
Food: 5
Service: 5
This is definitely the best ice cream shop around town! My family takes random trips to Ottaways on our golf cart from home regularly or we will go to Sims Park and go to Ottaways after! Service is incredible and the options are limitless!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Banana Split, Cuban Sandwich, Macaron, Mint Chocolate Chip Ice Cream, Grilled Cheese Sandwich, Mocha Frappe, Grilled Ham and Cheese, Salted Caramel Pretzel, Edible Cookie Dough, Brownie, Hot Fudge Sundae, Wildberry, Hot Dog, Grilled Cheese, Floats, Strawberry, Grilled Ham & Cheese, Ice Cream Cone, Kahlua Krunch, Gator Trail
The ice cream was really good! I will be going here again with my friend freakbob guaranteed!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
Zack and Jaden were great. They had lots of patience with my kids and were very polite! Excellent customer service and delicious flavors!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Jayden was a rockstar. Great ice cream and great environment. When you go, make sure you give Jayden a high-five. He was awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
This ice cream shop is so cute! The girls working were awesome dealing with our large group! So many flavors and options to pick from! Lots of toppings too!
Atmosphere: 5
Food: 5
Service: 5
10/10 for family friendly! even our four legged family! marley is ottaways biggest fan! she loved her pup cup as well as her biscuit dog treat...she will definitely be back!
Atmosphere: 5
Food: 5
Service: 5
Marley thinks this is the best place to hit after a long walk in the park,we recommend 10/10! we had a great time with everyone and will be back for regular visits for her favorite treats!
Excellent icecream. Clean. Very friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ice Cream Cone
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