Me and my girlfriend went there the other night in order to sandwiches the bread was so stale that we couldn't even eat the sandwiches call the next day to let them know about it and they don't even have a manager that actually speaks English so she didn't understand me at all will not go back there again
Atmosphere: 2
Food: 1
Service: 3
Milo Janis
Today, my wife ordered online because they offered a discount, and we were going to the beach. Well, they totally screwed it up. She wanted Italian herbs & and cheese. My diet requires whole wheat bread. Well, we both got each other's bread. We also got onions on both of our sandwiches, which we didn't want. Lastly, they also put tomatoes on mine. I don't EVER eat tomatoes, even on BLTs!! My wife would never order tomatoes for me. The manager said to return the sandwiches. We told her we were at a beach 15 miles away and had to eat something. She was adamant that in order to receive a credit for the sandwiches, we interrupt our beach day and drive 30 miles round trip to return the sandwiches! Right....We were very good customers at Subway, in multiple states. Subway is obviously having their share of customer service relationship issues, along with lawsuits. I'm starting to see why. They've gotten WAY too big and arrogant. I'm about done with Subway in general and Florida in particular.
Atmosphere: 1
Food: 1
Service: 1
Snow Queen
We ordered on line ...we were heading to the beach .... once we got settled at the beach we pull out our subs to fine many mistakes in our order with subs .... we called complaining.... and the best they could do was remake the subs .....We were hungry and miles away đ so we ate them ... I would be very careful ordering from this subway they mix up the orders and if you do use them .... check your order before you leave there parking lot We will never be back to this subway !! đ
Atmosphere: 1
Food: 2
Service: 1
Fonzo Afre (Mr. Real Reviews)
Simple, straight to the point franchise location. Loved the updated signage. Spot remains relatively clean when I visit and typically they're up to handle the "lunch rush". Only problem is: Mens bathroom urinal way too close to sink ? nothing feels clean after that ?
I came in on September 28th and Danielle was the sweetest employee I've ever talked to! She seemed so happy to wait on me and was so patient with my complicated BMT sandwich LOL. I will be frequenting this location more often thanks to her!
Atmosphere: 5
Food: 5
Service: 5
Rill Yummee
Visited this location 9/9/2024. About 12:09 pm. I ordered a chicken teriyaki footlong. I asked to have only my meat and cheese heated and not my bread because I donât like toasted. Anyway looked at the lettuce it looked brown and molded and some was stuck on the side of the container like it was (what appeared to be) frostbite because there was some ice on it. And yes I said this to the woman working. Opted for no lettuce or spinach because I was grossed out. Still continued to get my sandwich anyway. Get home 3 minutes later. The bread is hard on the bottom I could knock on it! Peel off some of the hard area to proceed to take a bite.. the chicken is cold.. like refrigerator cold. I spit it out and took it as a loss. I will never visit this location again. This is food poisoning waiting to happen.
Atmosphere: 1
Food: 1
Service: 2
teresa epps
To be fair we only take out.
Atmosphere: 2
Food: 5
Service: 5
Patrick Kelley
I'm another customer who had my order canceled due to the owner's decision to no longer participate in the Buy One, Get One Free promotion. I had ordered the week before and his store WAS participating. He didn't update the website this week so my order was accepted. The crew chief tried to call me but I wasn't available which is why I placed my order an hour ahead of pickup. And to make it worse, when I went to pickup my order, I was told my credit card would be refunded IN 3 TO 5 DAYS!!! What if I had paid with my last money on a debit card? No dinner tonight!
Atmosphere: 1
Food: 4
Service: 1
Tiara Vannortwick
I have been a loyal customer of your Subway store for over two years, and I have always appreciated the excellent service provided by your manager, Daniel, and the assistant managers. I have also enjoyed taking advantage of the Buy One, Get One (BOGO) free sub promotion, which I have ordered online more than ten times without any issues.However, I recently placed an online order for the BOGO sub and it was voided. When I called to inquire about this, I was informed that the store is no longer participating in the BOGO promotion, even though it is still advertised online. The reason given was that the owner is not making enough money and does not want to continue offering the promotion.I understand that this is your store and you have the right to make decisions about what promotions to offer. However, I am disappointed that the BOGO promotion was discontinued without any prior notice or update to the online menu. I am also concerned that the owner's decision is based solely on financial considerations, without regard for the loyalty and satisfaction of long-term customers like myself and my family.While I respect your right to run your store as you see fit, I regret to inform you that I will no longer be making purchases at your Subway location. This decision extends to my family of six, who have also been regular customers.I will miss the friendly service provided by your staff, particularly Daniel and the assistant managers. I intend to continue visiting the store occasionally to show my appreciation for their excellent service by leaving a tip, but I will no longer be purchasing any food items.I hope that you will take my feedback into consideration and reconsider your decision regarding the BOGO promotion. Thank you for your attention to this matter.
Atmosphere: 1
Food: 3
Service: 5
Chef Ernesto
We placed an order through the subway app. BOGO free on foot longs at participating locations. This store was one of the locations on the app accepting orders. We placed our order and several minutes later our order was cancelled. I called the store to ask why, and they stated that they donât honor those specials. That they are Franchised. I found it rude the way they handled it
Placed an order for footlong bogo on the app. The order was placed and said they building my order. Then I got an email that they cancelled the order. Called store and they told me that the owner of the said they can not take the promo on the app and only use the promo in store only. The footlong bogo deal is only online. Think itâs ridiculous that subway offers the promo online for this store but the owner does not want to honor it.
Service: 1
Steven Brown
Doesnât even accept online coupons, got call after app order from worker saying one need chooses to cancel and refund my order 3-5 business days because he doesnât honor any coupons only on Sundays and she said it all the owner of this franchise.
Atmosphere: 1
Food: 1
Service: 1
Bradley G
Subway had a sale going on and I ordered online at this "participating location". Paid and watched my order go to "Building". Figured I'd head that way. Drive there for them to tell me that they're not doing the sale. Thank you for wasting my time and gas driving there.
Atmosphere: 1
Food: 1
Service: 1
Tug Evans
Bread was extremely stale, I know they had to realize this when they were making the sandwich. They should be ashamed
Atmosphere: 1
Food: 1
Service: 1
Cello S
Worst subway Iâve ever been to. DONâT GO HERE IF YOU WANT TO USE A GIFT CARD!! I mentioned to the lady before she made my sub that I would be using gift cards. While she was cashing me out, she flagged a very nasty, rude dark skinned larger girl. I unfortunately didnât catch her name. The girl stated that I canât use visa gift cards. I had one of those, but ok⊠that wasnât the one I was using. Apparently you CANNOT USE A SUBWAY GIFT-CARD AT THIS SUBWAY!! Thatâs the most stupid, useless thing ever. A wasted Christmas gift. On top of that, their sandwiches arenât even good. Theyâre more expensive than the others in the surrounding area, and theyâre greedy. Very rail thin. I hope that girl gets fired. She had no customer service whatsoever, and she had a nasty attitude. They werenât even busy when I walked in there - I was the only customer. Canât use âinflationâ as an excuse when the gift card was money already paid for. Ridiculous. Privately owned or corporate.. theyâre both horrible regardless of what this âestablishmentâ is.
On top of that, the last time I visited this subway, a guy was getting arrested right outside the front door. Thatâs some top notch atmosphere.
Me and my girlfriend went there the other night in order to sandwiches the bread was so stale that we couldn't even eat the sandwiches call the next day to let them know about it and they don't even have a manager that actually speaks English so she didn't understand me at all will not go back there again
Atmosphere: 2
Food: 1
Service: 3
Today, my wife ordered online because they offered a discount, and we were going to the beach. Well, they totally screwed it up. She wanted Italian herbs & and cheese. My diet requires whole wheat bread. Well, we both got each other's bread. We also got onions on both of our sandwiches, which we didn't want. Lastly, they also put tomatoes on mine. I don't EVER eat tomatoes, even on BLTs!! My wife would never order tomatoes for me. The manager said to return the sandwiches. We told her we were at a beach 15 miles away and had to eat something. She was adamant that in order to receive a credit for the sandwiches, we interrupt our beach day and drive 30 miles round trip to return the sandwiches! Right....We were very good customers at Subway, in multiple states. Subway is obviously having their share of customer service relationship issues, along with lawsuits. I'm starting to see why. They've gotten WAY too big and arrogant. I'm about done with Subway in general and Florida in particular.
Atmosphere: 1
Food: 1
Service: 1
We ordered on line ...we were heading to the beach .... once we got settled at the beach we pull out our subs to fine many mistakes in our order with subs .... we called complaining.... and the best they could do was remake the subs .....We were hungry and miles away đ so we ate them ...
I would be very careful ordering from this subway they mix up the orders and if you do use them .... check your order before you leave there parking lot
We will never be back to this subway !!
đ
Atmosphere: 1
Food: 2
Service: 1
Simple, straight to the point franchise location. Loved the updated signage. Spot remains relatively clean when I visit and typically they're up to handle the "lunch rush". Only problem is: Mens bathroom urinal way too close to sink ? nothing feels clean after that ?
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Grilled Chicken, Rotisserie-Style Chicken, Sunchips Harvest Cheddar
I came in on September 28th and Danielle was the sweetest employee I've ever talked to! She seemed so happy to wait on me and was so patient with my complicated BMT sandwich LOL. I will be frequenting this location more often thanks to her!
Atmosphere: 5
Food: 5
Service: 5
Visited this location 9/9/2024. About 12:09 pm. I ordered a chicken teriyaki footlong. I asked to have only my meat and cheese heated and not my bread because I donât like toasted. Anyway looked at the lettuce it looked brown and molded and some was stuck on the side of the container like it was (what appeared to be) frostbite because there was some ice on it. And yes I said this to the woman working. Opted for no lettuce or spinach because I was grossed out. Still continued to get my sandwich anyway. Get home 3 minutes later. The bread is hard on the bottom I could knock on it! Peel off some of the hard area to proceed to take a bite.. the chicken is cold.. like refrigerator cold. I spit it out and took it as a loss. I will never visit this location again. This is food poisoning waiting to happen.
Atmosphere: 1
Food: 1
Service: 2
To be fair we only take out.
Atmosphere: 2
Food: 5
Service: 5
I'm another customer who had my order canceled due to the owner's decision to no longer participate in the Buy One, Get One Free promotion. I had ordered the week before and his store WAS participating. He didn't update the website this week so my order was accepted. The crew chief tried to call me but I wasn't available which is why I placed my order an hour ahead of pickup. And to make it worse, when I went to pickup my order, I was told my credit card would be refunded IN 3 TO 5 DAYS!!! What if I had paid with my last money on a debit card? No dinner tonight!
Atmosphere: 1
Food: 4
Service: 1
I have been a loyal customer of your Subway store for over two years, and I have always appreciated the excellent service provided by your manager, Daniel, and the assistant managers. I have also enjoyed taking advantage of the Buy One, Get One (BOGO) free sub promotion, which I have ordered online more than ten times without any issues.However, I recently placed an online order for the BOGO sub and it was voided. When I called to inquire about this, I was informed that the store is no longer participating in the BOGO promotion, even though it is still advertised online. The reason given was that the owner is not making enough money and does not want to continue offering the promotion.I understand that this is your store and you have the right to make decisions about what promotions to offer. However, I am disappointed that the BOGO promotion was discontinued without any prior notice or update to the online menu. I am also concerned that the owner's decision is based solely on financial considerations, without regard for the loyalty and satisfaction of long-term customers like myself and my family.While I respect your right to run your store as you see fit, I regret to inform you that I will no longer be making purchases at your Subway location. This decision extends to my family of six, who have also been regular customers.I will miss the friendly service provided by your staff, particularly Daniel and the assistant managers. I intend to continue visiting the store occasionally to show my appreciation for their excellent service by leaving a tip, but I will no longer be purchasing any food items.I hope that you will take my feedback into consideration and reconsider your decision regarding the BOGO promotion. Thank you for your attention to this matter.
Atmosphere: 1
Food: 3
Service: 5
We placed an order through the subway app. BOGO free on foot longs at participating locations. This store was one of the locations on the app accepting orders. We placed our order and several minutes later our order was cancelled. I called the store to ask why, and they stated that they donât honor those specials. That they are Franchised. I found it rude the way they handled it
Restaurantji Recommends
Placed an order for footlong bogo on the app. The order was placed and said they building my order. Then I got an email that they cancelled the order. Called store and they told me that the owner of the said they can not take the promo on the app and only use the promo in store only. The footlong bogo deal is only online. Think itâs ridiculous that subway offers the promo online for this store but the owner does not want to honor it.
Service: 1
Doesnât even accept online coupons, got call after app order from worker saying one need chooses to cancel and refund my order 3-5 business days because he doesnât honor any coupons only on Sundays and she said it all the owner of this franchise.
Atmosphere: 1
Food: 1
Service: 1
Subway had a sale going on and I ordered online at this "participating location". Paid and watched my order go to "Building". Figured I'd head that way. Drive there for them to tell me that they're not doing the sale. Thank you for wasting my time and gas driving there.
Atmosphere: 1
Food: 1
Service: 1
Bread was extremely stale, I know they had to realize this when they were making the sandwich. They should be ashamed
Atmosphere: 1
Food: 1
Service: 1
Worst subway Iâve ever been to. DONâT GO HERE IF YOU WANT TO USE A GIFT CARD!! I mentioned to the lady before she made my sub that I would be using gift cards. While she was cashing me out, she flagged a very nasty, rude dark skinned larger girl. I unfortunately didnât catch her name. The girl stated that I canât use visa gift cards. I had one of those, but ok⊠that wasnât the one I was using. Apparently you CANNOT USE A SUBWAY GIFT-CARD AT THIS SUBWAY!! Thatâs the most stupid, useless thing ever. A wasted Christmas gift. On top of that, their sandwiches arenât even good. Theyâre more expensive than the others in the surrounding area, and theyâre greedy. Very rail thin. I hope that girl gets fired. She had no customer service whatsoever, and she had a nasty attitude. They werenât even busy when I walked in there - I was the only customer. Canât use âinflationâ as an excuse when the gift card was money already paid for. Ridiculous. Privately owned or corporate.. theyâre both horrible regardless of what this âestablishmentâ is.
On top of that, the last time I visited this subway, a guy was getting arrested right outside the front door. Thatâs some top notch atmosphere.
Atmosphere: 1
Food: 1
Service: 1
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