I placed a to go order which gives you instructions word-for-word on what to do with the sandwich. How to build it, What kind of sandwich it is. And I just went to pick up my sandwich, and this woman argued with me that a wrap , made of flat bread was a foot long. She did not see that I put extra sauce. She did not bother to toast the sandwich. There is always one guy that makes my sandwiches there. And he does an amazing job, but there is a woman there that refuses to give good customer service and I have dealt with her multiple times and I am tired of it. I will end up taking my business elsewhere if this ever happens again. Not that one customer makes a difference to subway, but if this happens multiple times then something should be done about it. Especially if the worker can't read english or speak it.
Atmosphere: 1
Food: 1
Service: 1
Frank Zehnacker
Horrible service. Waited 20 minutes and wasn't even acknowledged! Just plain bad! Don't go!
Marcus Snee
How can one subway location’s subs taste different from another? I don’t know. What I do know is it was my first and last time ordering from this dump. The same sub I’ve been getting for years from other locations (numerous) tasted so bad from this place, I threw it in the trash. The steak was disgusting, onions tasted old. Gross.
Food: 1
Christie A Burriss
I decided not to eat here because they do not honor any advertised coupons! So I went to Grand Deli
Tracy Leone
I went in With a friend yesterday, I said hello and received no response, so I looked him directly in the eye and said it again, he made a smirk and asked what I wanted. I find that rude and severely lacking in customer service. The ladies are always pleasant, but the youngish man that has worked there for a long time is lacking in customer service and appreciation. We will be finding a new place to go.
Atmosphere: 3
Food: 3
Service: 1
Milo Janis
This place should be called Subpar, NOT Subway. They refuse to accept their own Subway coupons. Coupons don't expire until the end of December. Their reasoning? "Everything has gone up"! Uh, no kidding, Sherlock. I figured out the coupons we had would've saved around $2, or less. So, for $1 per customer (wife and I), the guy lost any of our future business. We'll NEVER go back. Only Subway we've ever been to, in at least 8 or 9 states, that hasn't accepted their own coupons. You'd think with the negative publicity they've gotten recently about false advertising, that they would bend over backwards to please you. Not this store. Also had to explain 3 times to the foreign employee what a small amount of lettuce is. Subway has more fast food stores in the U.S. than any other company. Fine. Sears was once the largest retailer in the country, too. How'd that work out for them? I see a correlation. Go elsewhere, like Jersey Mike's.....
Atmosphere: 1
Food: 3
Service: 1
Snow Queen
They do Not take subway coupon or any sale Says prices have increased they can't do sales Wonder if subway Corp office knows about this Don't go here !!!
Atmosphere: 1
Food: 2
Service: 1
David Khaj
I've had a few issues with this store and they don't care to make any corrections. The owner is very rude and doesn't care to make the customer happy. Today's issue was my mistake of ordering from his store via the subway app. It didn't update to my current location. I tried calling his store after placing my order to cancel it and he refused to cancel it stating the sandwich was already ready for pick up. He argued with me when I simply asked for him to cancel it and just eat the cost of the sandwich and give it to a homeless customer that frequent the plaza. It's only a few dollars on his end. I've purchased plenty of food from this store in the past but I will not be coming back even if it's the closest and convenient one to my home. As a small business owner, sometimes you just have to eat the cost as cost of business to retain a customer. It's not hard to make the customer happy.
Atmosphere: 1
Service: 1
Lisa Gina
My son and I placed an order through the app as Guest. We arrive to pick up the 4 sandwiches (B1G1) and the sandwiches were not what we ordered at all. Not even a little bit and looked disgusting. I requested a refund. The giant woman behind the counter snatched the bags out of my hand and said no refunds no food get out. There’s no response 2 days later after putting in a complaint and request for refund on subway.com.
This Subway has the best service, Nicole makes my sandwich excellent every time. I dine here 2-3 times a week and each time I am a satisfied customer. Excellent place for a sub!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Cookies
William White
These Indian owned franchise stores don't know what customer service is or how to keep the place clean. The restaurant smelled and bathroom was disgusting. Food looked spoiled... tasted worse. 0/10
Atmosphere: 1
Food: 1
Service: 1
IMAKILL3MAYBE4
Employee rushing me with no one else there then put overly to much vinegar, couldn’t even open the subway rapper with out the vinegar going through the rappins lettuce was old n brown just all around bad waste of 16 bucks … horrible place plz don’t take your kids
Atmosphere: 1
Food: 1
Service: 1
Erin Snyder
The food was super good, however there were ants in the drinking cups. I should have taken a picture and sent it to the health department. It was disgusting, and shes like sorry for the extra protein. The whole meal should have been free after that.
Atmosphere: 1
Food: 5
Service: 1
Grace B
Tried to call to ask about coupons. Someone answered, said nothing for 11 seconds, then hung up. Luckily other reviewers confirmed they don't take coupons. I won't be visiting this location, ever.
I placed a to go order which gives you instructions word-for-word on what to do with the sandwich. How to build it, What kind of sandwich it is. And I just went to pick up my sandwich, and this woman argued with me that a wrap , made of flat bread was a foot long. She did not see that I put extra sauce. She did not bother to toast the sandwich. There is always one guy that makes my sandwiches there. And he does an amazing job, but there is a woman there that refuses to give good customer service and I have dealt with her multiple times and I am tired of it. I will end up taking my business elsewhere if this ever happens again. Not that one customer makes a difference to subway, but if this happens multiple times then something should be done about it. Especially if the worker can't read english or speak it.
Atmosphere: 1
Food: 1
Service: 1
Horrible service. Waited 20 minutes and wasn't even acknowledged! Just plain bad! Don't go!
How can one subway location’s subs taste different from another? I don’t know. What I do know is it was my first and last time ordering from this dump. The same sub I’ve been getting for years from other locations (numerous) tasted so bad from this place, I threw it in the trash. The steak was disgusting, onions tasted old. Gross.
Food: 1
I decided not to eat here because they do not honor any advertised coupons! So I went to Grand Deli
I went in With a friend yesterday, I said hello and received no response, so I looked him directly in the eye and said it again, he made a smirk and asked what I wanted. I find that rude and severely lacking in customer service. The ladies are always pleasant, but the youngish man that has worked there for a long time is lacking in customer service and appreciation. We will be finding a new place to go.
Atmosphere: 3
Food: 3
Service: 1
This place should be called Subpar, NOT Subway. They refuse to accept their own Subway coupons. Coupons don't expire until the end of December. Their reasoning? "Everything has gone up"! Uh, no kidding, Sherlock. I figured out the coupons we had would've saved around $2, or less. So, for $1 per customer (wife and I), the guy lost any of our future business. We'll NEVER go back. Only Subway we've ever been to, in at least 8 or 9 states, that hasn't accepted their own coupons. You'd think with the negative publicity they've gotten recently about false advertising, that they would bend over backwards to please you. Not this store. Also had to explain 3 times to the foreign employee what a small amount of lettuce is. Subway has more fast food stores in the U.S. than any other company. Fine. Sears was once the largest retailer in the country, too. How'd that work out for them? I see a correlation. Go elsewhere, like Jersey Mike's.....
Atmosphere: 1
Food: 3
Service: 1
They do Not take subway coupon or any sale
Says prices have increased they can't do sales
Wonder if subway Corp office knows about this
Don't go here !!!
Atmosphere: 1
Food: 2
Service: 1
I've had a few issues with this store and they don't care to make any corrections. The owner is very rude and doesn't care to make the customer happy. Today's issue was my mistake of ordering from his store via the subway app. It didn't update to my current location. I tried calling his store after placing my order to cancel it and he refused to cancel it stating the sandwich was already ready for pick up. He argued with me when I simply asked for him to cancel it and just eat the cost of the sandwich and give it to a homeless customer that frequent the plaza. It's only a few dollars on his end. I've purchased plenty of food from this store in the past but I will not be coming back even if it's the closest and convenient one to my home. As a small business owner, sometimes you just have to eat the cost as cost of business to retain a customer. It's not hard to make the customer happy.
Atmosphere: 1
Service: 1
My son and I placed an order through the app as Guest. We arrive to pick up the 4 sandwiches (B1G1) and the sandwiches were not what we ordered at all. Not even a little bit and looked disgusting. I requested a refund. The giant woman behind the counter snatched the bags out of my hand and said no refunds no food get out. There’s no response 2 days later after putting in a complaint and request for refund on subway.com.
Atmosphere: 1
Food: 1
Service: 1
Fresh food great service very clean !!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This Subway has the best service, Nicole makes my sandwich excellent every time. I dine here 2-3 times a week and each time I am a satisfied customer. Excellent place for a sub!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cold Cut Combo, Cookies
These Indian owned franchise stores don't know what customer service is or how to keep the place clean. The restaurant smelled and bathroom was disgusting. Food looked spoiled... tasted worse. 0/10
Atmosphere: 1
Food: 1
Service: 1
Employee rushing me with no one else there then put overly to much vinegar, couldn’t even open the subway rapper with out the vinegar going through the rappins lettuce was old n brown just all around bad waste of 16 bucks … horrible place plz don’t take your kids
Atmosphere: 1
Food: 1
Service: 1
The food was super good, however there were ants in the drinking cups. I should have taken a picture and sent it to the health department. It was disgusting, and shes like sorry for the extra protein. The whole meal should have been free after that.
Atmosphere: 1
Food: 5
Service: 1
Tried to call to ask about coupons. Someone answered, said nothing for 11 seconds, then hung up. Luckily other reviewers confirmed they don't take coupons. I won't be visiting this location, ever.
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