Subway
11332 Ridge Rd #304, New Port Richey
(727) 842-2771
Recent Reviews
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Super friendly and helpful staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Beast
1st incident.The lady owner or whatever she is , not (never) been plvery polite. In the pass with other guests I have brought to dine in , she was very stin hy with topping , even when we are willing to pay extra. It looked as if she was annoyed.
2nd incident - walked in whileshe had a customer, waited till I walked up to order food , told her employee they were closed. I said ok , your closed??? Then she proceeded to try and take my order , as if all of a sudden she wasn't closed. I said Thank you and Goodbye.
Friendly staff and clean store.
Atmosphere: 5
Food: 5
Service: 5
This location is a joke…
My husband and I walked in, very clearly together….
The female sandwich artist was so preoccupied with my husband that she disregarded me completely, and finally when my husband said, “can you take her order?” Did i finally get starred at like a deer in headlights because I asked for a chicken salad sandwich. Then because she was just starring at me, and I was like, “Ma’am I’m just asking for the meat on the 42.” She ran to service my husband again… leaving me to stand there dumbfounded.
My husband was so over it that he spoke to the “manager” and said, “She just wants a Chicken salad sandwich, do you have that.” And instead I was starred at by both, and got a BMI sandwich instead… as I starred at the perfectly good chicken salad.
Then she totally screwed it up, 4 slices of cheese, the smallest handful of Spinach, 2 tomatoes and a handful of olives, but you know…. My sandwich was drowning in vinaigrette. Then when I asked for sub spice she legit dumped salt all over it, and parm cheese and no sub spice….
Meanwhile as my eye is twitching because at this point it felt like she was messing it up because she was jealous that I was with my husband. The manager was unplugging the computer while my husband was trying to pay, and then said to my husband that it was his fault that he unplugged the computer.
To say we left immediately is an understatement, cause when he saw my sandwich, he was like, “I changed my mind, bye.”
Summary: AVOID AT ALL COST
The rewards system sometimes works at this store. When the machine is not working right, there is one particular employee that does not know how to work it and she just stares at you and acts like, she doesn't understand what you were saying. She provides terrible customer service, and it's very frustrating to have an employee that does not know how to work their own equipment. It's obvious the training that they provide is not very good at this store. If subway provides a reward system, the employees know need to know how to work the machine in order for the customer to get their points.
Atmosphere: 3
Food: 5
Service: 1
The bar wrap was disgusting. Lettuce was not fresh, wrap was old and hard. They tried to warm it in microwave and that made it hard and impossible to chew. Never order this.
Food: 1
Service: 1
Sadly today I had the least favorite subway sub ever. The bread was almost hard, over baked, the lettuce was starting to turn brown , poor communication skills and sandwich building ability
Maybe being there were no customers they needed to try to move stuff, freshness not a positive point here
The old man messed up my order most of the time
But the food is great
Food: 4
Service: 3
The woman seemed rude, there were a couple issues with our food and things missing from our online order. When I got home with our sandwiches I tried calling to see if anything could be done a couple times and no answer everytime. I’ll try calling in the morning again.
Atmosphere: 1
Food: 1
Service: 1
I understand not all locations participate with coupons because the location actually closest to us has signs up saying they don’t accept coupons, so we decided to go out of our way and try this location since we received some coupons in the mail. Our first visit we were able to use a coupon no problem, but our second visit we were told they don’t accept coupons which is annoying because again this location is further from us and overall the quality is very inconsistent even with the food. Also after both visits it’s safe to say they have pretty bad customer service.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
My wife ordered Subway. When we received the sandwiches they were supposed to be double meat on the BLTs and there were a total of 4 pieces of bacon and the bacon was ice cold on all three sandwiches. My wife sandwich was supposed to be toasted and it wasn't. There was barely any lettuce on any of the sandwiches. This is a very poor example of Subways quality.
Very stingy with meat and toppings I ask for black olives and get 9... Fresh ingredients taste and smell old. I could care less about customer service but at over $10 a sub I expect a decent sandwich. Should have went next door to publix.
Atmosphere: 1
Food: 1
Service: 1
Speak ENGLISH PLEASE. I dont speak Hindi!! If you are going to serve the Engish population then have someone who can at least interpret. OMG!! 10 mins to communicate by pointing to things. I wont be back.
Atmosphere: 5
Food: 5
Service: 2
Excellent place to eat, fresh food and very clean place. When I am near this place I will return….
Atmosphere: 5
Food: 5
Service: 5
Excellent place to eat, fresh food and very clean place. When I am near this place I will return….
Atmosphere: 5
Food: 5
Service: 5
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