Haven't been to a fast food stop in years, but had to eat. Worst experience. Wrong order, waited for over 45min in line, rude employees. A good reminder to eat healthy
Atmosphere: 1
Food: 1
Service: 1
Malaya Danzy
This burger had to be sitting for a while it’s dry and I’m not sure what’s on the bun I’m never going to this McDonald’s again this is not the first time that they have given me old food 😡
Atmosphere: 1
Food: 1
Service: 1
Owen Ruiz
They take to long all my lunch time waiting for 2 mcchickens
Food: 2
Service: 1
Joseph Klenck
Danielle is incredibly kind. She was working both windows and was very helpful, look forward to seeing her again.
Atmosphere: 5
Food: 5
Service: 5
Kyle Coker
Took forever to order at the drive thru. Not because of a line, but because the cashier could be bothered to hang up her personal call while working. Wish I could get a job where personal socializing take presidence over actually doing what you're paid to do. Might want to remind your managers what the job is, and get employee's back to work.
Atmosphere: 1
Food: 3
Service: 1
Brian stipitch
Wow.. Something's messed up with the McDonald's app.. Second time using my points they've tried to charge me at the window when I clearly show them the points have been taken from my account.. But Alecia made it right.. UNLIKE THE NEWBERRY ROAD LOCATION I understand they don't control the app but she made a bad situation right and that's all you can ask in a customer service role. Thank you Alicia.
Atmosphere: 4
Food: 4
Service: 5
Steven Gold
Waited ten minutes for cold cheeseburgers which were highly over seasoned. Used a coupon for a large drink which they didn't have so they tried giving me a small and a medium cup. I wouldn't take my worst enemy here.
Atmosphere: 1
Food: 1
Service: 1
Gordon H.
For some reason this place was kept at a uncomfortably cold temperature, even for the time it took me to order and carry out. All the soda flavors were flat. Everyone's sandwich tasted like gristle and had random clumps of pepper/ seasoning. No one was able to finish their sandwich. No one Manning the counter. Have to order from kiosk. Kiosk would not accept cashless payments. Instructed to bring receipt to counter, to pay, but would not print out receipt... An absolute mess. Haven't tried McDonald's for quite some time but this is clearly the worst one I've ever been to.
Atmosphere: 1
Food: 1
Service: 1
Savannah Makatura
Amy was INCREDIBLE & the crew! They had a horrible night and this was the best experience I ever had. Give this incredible worker and crew a RAISE. I came right before close (12/23) and they took CARE of me. I never eat McD’s but I will be BACK only because of this crew.
Atmosphere: 5
Food: 5
Service: 5
Jeremy Jackson
Manager Amy and Danielle were awesome made my food fresh had to drive out of the way from Gainesville because the McDonald's in Gainesville will not make food fresh crazy but thanks guys Jeremy
Very poor interaction with manager this morning 12/11/25. Asked how much just a toy was now and they said I needed to drive back through. Waited in line again and asked and they said $4.95 for just the toy. I noticed it was rang ul as happy meal no food instead of “extra toy” as usual. Asked them to double check and manager came up with an attitude which intensified as things progressed and I tried to explain I’ve gotten just toy for over a decade and it always been $1 and intact they’ve often just given us one (wasn’t asking for that just explaining the harsh difference). When she continued to have a rude attitude I told her that I usually drive out of my way to avoid this location bc of how this particular McDonald’s always is. They often are yelling at eachother, long wait, out of stuff like today out of orange juice, and often rude. My son still laughs about the time we pulled up and just wanted a McFlurry “dat it” she said in an annoyed way. For some reason that was so funny to him. Then even more hilarious to him when they failed to mix the McFlurry like always and just put icecream in a top w topping on top. Manager claims she has worked there over 20 years. She’s running a very poor operation and creating very bad work culture. When I let her know I’d probably let upper management know how she was and how things are there she said “go ahead”. A real life manager Karen, reverse uno situation here. No I didn’t buy the $5 toy. I’ll come back and pay $6 for the happy meal that includes a toy but not going to this store. They never have the good toys anyway, it’s usually the generic McDonald’s ones there instead of the seasonal special bc they run out. The fry oil is never changed enough and always has that old nasty taste. Just drive by this one! Go across the street to Mia apa for REAL food and great service; try El Indio that just opened behind Publix, or if you really want McDonald’s go to the one further down the road.
Atmosphere: 1
Service: 1
Gail Owen
I got me a grinch meal. We don't go here very often because it is expensive
Food: 4
Roberto thagunslinger
I get it, its a mcdonalds, this one consistently stands out as being the slowest one ive seen though. You could drive to the next closest mcdonalds and still get your food faster.
Food: 3
Service: 1
Ben Goldstein
Worst steak egg and cheese bagel I’ve ever had. Meat was a tiny dry piece of leather.
Haven't been to a fast food stop in years, but had to eat. Worst experience. Wrong order, waited for over 45min in line, rude employees. A good reminder to eat healthy
Atmosphere: 1
Food: 1
Service: 1
This burger had to be sitting for a while it’s dry and I’m not sure what’s on the bun I’m never going to this McDonald’s again this is not the first time that they have given me old food 😡
Atmosphere: 1
Food: 1
Service: 1
They take to long all my lunch time waiting for 2 mcchickens
Food: 2
Service: 1
Danielle is incredibly kind. She was working both windows and was very helpful, look forward to seeing her again.
Atmosphere: 5
Food: 5
Service: 5
Took forever to order at the drive thru. Not because of a line, but because the cashier could be bothered to hang up her personal call while working. Wish I could get a job where personal socializing take presidence over actually doing what you're paid to do. Might want to remind your managers what the job is, and get employee's back to work.
Atmosphere: 1
Food: 3
Service: 1
Wow.. Something's messed up with the McDonald's app.. Second time using my points they've tried to charge me at the window when I clearly show them the points have been taken from my account..
But Alecia made it right.. UNLIKE THE NEWBERRY ROAD LOCATION
I understand they don't control the app but she made a bad situation right and that's all you can ask in a customer service role. Thank you Alicia.
Atmosphere: 4
Food: 4
Service: 5
Waited ten minutes for cold cheeseburgers which were highly over seasoned. Used a coupon for a large drink which they didn't have so they tried giving me a small and a medium cup. I wouldn't take my worst enemy here.
Atmosphere: 1
Food: 1
Service: 1
For some reason this place was kept at a uncomfortably cold temperature, even for the time it took me to order and carry out. All the soda flavors were flat. Everyone's sandwich tasted like gristle and had random clumps of pepper/ seasoning. No one was able to finish their sandwich. No one Manning the counter. Have to order from kiosk. Kiosk would not accept cashless payments. Instructed to bring receipt to counter, to pay, but would not print out receipt... An absolute mess. Haven't tried McDonald's for quite some time but this is clearly the worst one I've ever been to.
Atmosphere: 1
Food: 1
Service: 1
Amy was INCREDIBLE & the crew! They had a horrible night and this was the best experience I ever had. Give this incredible worker and crew a RAISE. I came right before close (12/23) and they took CARE of me. I never eat McD’s but I will be BACK only because of this crew.
Atmosphere: 5
Food: 5
Service: 5
Manager Amy and Danielle were awesome made my food fresh had to drive out of the way from Gainesville because the McDonald's in Gainesville will not make food fresh crazy but thanks guys Jeremy
Restaurantji Recommends
Waited 40 minutes, the food came out cold.
Very poor interaction with manager this morning 12/11/25. Asked how much just a toy was now and they said I needed to drive back through. Waited in line again and asked and they said $4.95 for just the toy. I noticed it was rang ul as happy meal no food instead of “extra toy” as usual. Asked them to double check and manager came up with an attitude which intensified as things progressed and I tried to explain I’ve gotten just toy for over a decade and it always been $1 and intact they’ve often just given us one (wasn’t asking for that just explaining the harsh difference). When she continued to have a rude attitude I told her that I usually drive out of my way to avoid this location bc of how this particular McDonald’s always is. They often are yelling at eachother, long wait, out of stuff like today out of orange juice, and often rude. My son still laughs about the time we pulled up and just wanted a McFlurry “dat it” she said in an annoyed way. For some reason that was so funny to him. Then even more hilarious to him when they failed to mix the McFlurry like always and just put icecream in a top w topping on top.
Manager claims she has worked there over 20 years. She’s running a very poor operation and creating very bad work culture. When I let her know I’d probably let upper management know how she was and how things are there she said “go ahead”. A real life manager Karen, reverse uno situation here.
No I didn’t buy the $5 toy. I’ll come back and pay $6 for the happy meal that includes a toy but not going to this store. They never have the good toys anyway, it’s usually the generic McDonald’s ones there instead of the seasonal special bc they run out.
The fry oil is never changed enough and always has that old nasty taste.
Just drive by this one! Go across the street to Mia apa for REAL food and great service; try El Indio that just opened behind Publix, or if you really want McDonald’s go to the one further down the road.
Atmosphere: 1
Service: 1
I got me a grinch meal.
We don't go here very often because it is expensive
Food: 4
I get it, its a mcdonalds, this one consistently stands out as being the slowest one ive seen though. You could drive to the next closest mcdonalds and still get your food faster.
Food: 3
Service: 1
Worst steak egg and cheese bagel I’ve ever had. Meat was a tiny dry piece of leather.
Atmosphere: 4
Food: 1
Service: 4
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