Taco Bell

4573 E Hwy 20, Niceville
(850) 389-8735

Recent Reviews

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Robert Vidales

I will not come to this Taco Bell again. They got my order wrong and then blamed me for it being the reason it was wrong. I was told by the evening shift supervisor that they will not be giving me $40 in free food, fun fact they didn't even give me $5 in food the first time. I have submitted a complaint with the corporate Taco Bell and am waiting a response. There are more events that transpired but this was the long story short version.

I have never felt so discriminated against and am led to believe they treated me like I was stealing from the restaurant due to my ethnicity. I asked to get in touch with the GM Robert King, but the workers wouldn't give me his information.

I WILL NEVER GIVE THEM MY MONEY AND WOULD ENCOURAGE ALL OTHERS TO NOT VUSIT EITHER.

There's another Taco Bell 7 minutes away.

Jody Lucas

Good food fast!

Atmosphere: 5

Food: 5

Service: 5

Darrell Janssen

Terrible food. All taco shells were broken upon receipt. Supreme burrito had maybe an 1/2 teaspoon of beef. Very bad. No value for the money.

Atmosphere: 3

Food: 1

Service: 2

John Lubben

It's fine you went to AI for taking orders and great it actually got my order right, sauces, drinks and all. But what good is that if the employee handling the food has exactly zero fox to give, gives me the wrong food, no sauces and no napkins?!?!

Jay Mac

Hands down the worst Taco Bell on earth. They regularly get orders wrong, take forever to do anything, and the inside is always filthy.

Atmosphere: 1

Food: 1

Service: 1

Elias Tompkins

They didn’t cook my damn Cheesy roll up Cheese fell everywhere On the floor I am very disappointed

Atmosphere: 4

Food: 1

Service: 4

BRIAN BERTHELETTE

Good food, but the eating area was very messy 🧐

Atmosphere: 1

Food: 4

Service: 4

Michael A.

You cannot talk to a human here, every order was being taken by an AI. When you go inside, no one ever comes up to the counter, you can only use the kiosk. Extremely sad to visit or eat at.

Atmosphere: 1

Food: 1

Service: 1

Michelle Stevenson

This location was not a good experience. Slow,slow, and slow. No hot sauce!!! Messed up the order too.

Atmosphere: 3

Food: 1

Service: 1

Brynn Griffith

typically i have ok-level experiences at this location. in fact, there is one specific young lady i see at the window that is always smiling. today though, my food was cold and forgotten. cinnabons were ice cold, a taco was forgotten and another was missing the modifcations i put into place. the gentleman at the window was extremely rude and actually ignored my speaking to him not once but twice. and to make matters worse, i came back to the window to retrieve my forgotten items and was told the location was closed already. despite not closing for another 15 minutes. it was quite rude and poor service to treat customers this way.

Atmosphere: 1

Food: 1

Service: 1

Olive Griffith

typically i have ok-level experiences at this location. in fact, there is one specific young lady i see at the window that is always smiling. today though, my food was cold and forgotten. cinnabons were ice cold, a taco was forgotten and another was missing the modifcations i put into place. the gentleman at the window was extremely rude and actually ignored my speaking to him not once but twice. and to make matters worse, i came back to the window to retrieve my forgotten items and was told the location was closed already. despite not closing for another 15 minutes. it was quite rude and poor service to treat customers this way.

Bronx Bombers

This may be the worst Taco Bell I have ever encountered. Food was absolutely disgusting.

Atmosphere: 1

Food: 1

Service: 1

Andrew Villanueva

Love the staff here, my food always comes out hot and made correctly.
But I hate the AI ordering system in the drive thru. It never understands any modifications and just ends up making the entire process more difficult than necessary. Please just pay people to do the work and don’t replace them with machines!!

P D

Rude staff long way times

Sr Evades

I’ve tried to give this place so many chances but literally every time, I’m disappointed. I get my food in a somewhat timely manner but every single time I come here, my food is wrong. Not just one item or one thing, it’s everything. A burrito isn’t grilled, I get beef instead of chicken, the list goes on. I think I’ll be giving my business to different locations from now on. When I talk to them inside about it, they’re nice and friendly but I wish I didn’t have to go inside every time I order.

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