Store manager needs better customers service training 😕 very rude.The cashier got my order wrong When I reached the pickup window and realised they made a mistake with my order ,then demanded that I go back to the order drive through again and reorder the missing item .The manager was rude and uncompromising even if it was their fault.This is one franchise I would not be returning to .
The place has a playground and that is enough reason for you to visit with your kids. It's a little bit dirty, the playground. There were no other kids.
Kid-friendliness: It's a very big playground with tables on the sides. A great option
Atmosphere: 5
Food: 5
Service: 4
Yvette Laurent
Fresh and fast great customer service
Atmosphere: 5
Food: 5
Service: 5
Jose luis Amaya
Very good attention
Atmosphere: 4
Food: 5
Service: 5
Dave T
Door dash order was missing the bacon double cheeseburger and there was no cheese on either double sausage egg cheese croissant. Door dash refunded the order and provided credits thankfully. The workers in this store are illiterate.
Atmosphere: 1
Food: 1
Service: 1
Gly G
Door dash order was missing the bacon double cheeseburger and there was no cheese on either double sausage egg cheese croissant. Door dash refunded the order and provided credits thankfully. The workers in this store are illiterate.
Atmosphere: 1
Food: 1
Service: 1
Shelly Beans
The worst Manager & cashier ever. We ordered 3 of the five dollar whopper Jr. Meals All Medium all with onion rings 2 Sprite and one Coke & one sandwich with cheese. We ordered 2 more whopper Jr. 5 dollar meals with fruit punch. The whole order was messed up, no 97.00condiments, no ketchup, no onion ring sauce, no sauce for the rock hard nuggets nothing was right. No customer training because it was clearly on the receipt & instead of making the order right she passed it out wrong & didn't care even after seeing it on the receipt.
Atmosphere: 1
Food: 1
Service: 1
pinkwerido
They need to shut this one down. Terrible service.
Why is my iced coffee so light? It's like I'm drinking milk, and this is not the first time I've ordered delivery from this location and got super light coffee. Do better!
Food: 1
Service: 2
Kimberly Theagene
Ms Ana is very nice and she kind always helpful she know how to treat people, Communicate very well with others, She deserved more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich
Valeria Jankovic
Clean and polite service. Kids love playground. Family friendly place .
Atmosphere: 5
Food: 5
Service: 5
Yanier Valdes
This location has an open playground. The playground is clean and has working A/C. The service was terrible, and with unnecessary attitude. The food was decent. If it is busy the organization and processes all seem to fail as if the employees are not properly trained.
Kid-friendliness: This location has an open, clean, and safe playground.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Hamburger, Chicken Fries, French Fries
Store manager needs better customers service training 😕 very rude.The cashier got my order wrong When I reached the pickup window and realised they made a mistake with my order ,then demanded that I go back to the order drive through again and reorder the missing item .The manager was rude and uncompromising even if it was their fault.This is one franchise I would not be returning to .
Atmosphere: 1
Food: 3
Service: 1
Over priced,not enough napping given
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Bacon Double Cheeseburger, Impossible Whopper, Onion Rings
The place has a playground and that is enough reason for you to visit with your kids.
It's a little bit dirty, the playground. There were no other kids.
Kid-friendliness: It's a very big playground with tables on the sides. A great option
Atmosphere: 5
Food: 5
Service: 4
Fresh and fast great customer service
Atmosphere: 5
Food: 5
Service: 5
Very good attention
Atmosphere: 4
Food: 5
Service: 5
Door dash order was missing the bacon double cheeseburger and there was no cheese on either double sausage egg cheese croissant. Door dash refunded the order and provided credits thankfully. The workers in this store are illiterate.
Atmosphere: 1
Food: 1
Service: 1
Door dash order was missing the bacon double cheeseburger and there was no cheese on either double sausage egg cheese croissant. Door dash refunded the order and provided credits thankfully. The workers in this store are illiterate.
Atmosphere: 1
Food: 1
Service: 1
The worst Manager & cashier ever. We ordered 3 of the five dollar whopper Jr. Meals All Medium all with onion rings 2 Sprite and one Coke & one sandwich with cheese. We ordered 2 more whopper Jr. 5 dollar meals with fruit punch. The whole order was messed up, no 97.00condiments, no ketchup, no onion ring sauce, no sauce for the rock hard nuggets nothing was right. No customer training because it was clearly on the receipt & instead of making the order right she passed it out wrong & didn't care even after seeing it on the receipt.
Atmosphere: 1
Food: 1
Service: 1
They need to shut this one down. Terrible service.
Atmosphere: 1
Food: 1
Service: 1
Bad service! and dirty bathrooms
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Hamburger
Restaurantji Recommends
Why is my iced coffee so light? It's like I'm drinking milk, and this is not the first time I've ordered delivery from this location and got super light coffee. Do better!
Food: 1
Service: 2
Ms Ana is very nice and she kind always helpful she know how to treat people, Communicate very well with others, She deserved more.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whopper Sandwich
Clean and polite service. Kids love playground. Family friendly place .
Atmosphere: 5
Food: 5
Service: 5
This location has an open playground. The playground is clean and has working A/C. The service was terrible, and with unnecessary attitude. The food was decent. If it is busy the organization and processes all seem to fail as if the employees are not properly trained.
Kid-friendliness: This location has an open, clean, and safe playground.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Hamburger, Chicken Fries, French Fries
Worst employees specially management
Atmosphere: 1
Food: 1
Service: 1
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