Dunkin'

890 N Miami Beach Blvd, North Miami Beach
(305) 488-2890

Recent Reviews

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jeaneth pitter

Worst costumer service !
Rude people

Kakou Kakou

The black girl at the drive-through is really rude.

Towanah Glass

Great people, great experience

Atmosphere: 5

Food: 5

Service: 5

Elizabeth Salazar

They close 30min before the time they supposed to

Carol Brown

My first attempt was to speak to a manager, called but no answer. I ordered the 6.00 breakfast meal, but did not want the drink. At first they found it so difficult to do. Charge me 6.00 and exclude the drink!Or should I have gotten the coffee and thrown it away?
I thought, maybe I could substitue with a bottle water, but was told that could not be done! Previously, I visited another dunkin, same order. They were extremely nice and offered me a bottle water or ice tea for my coffee substitution. Moving forward, I know where I should go!!
By the way, my croissant sandwich bread was hard and not warm and my hash browns was cold. 🥴

Atmosphere: 3

Food: 2

Service: 3

D V

Joe !!!!!!!). (I hope name correct ! What amazing guy !!!! Great customer service! He not only make my day but the whole year !!! Thank you !

Atmosphere: 5

Food: 5

Service: 5

Pilar Madelady

The Dominican lady at the window is the sweetest nicest person I’ve ever dealt with in fast food she actually happy doing what she does super sweet hope this gets her something thank you

Food: 3

Service: 5

valeria sierralta

Saturday 6:42 pm the lady didn’t want to take my order cause she said it was closed. She simply didn’t want to take my order. I feel disrespected. She was too busy on her phone even when I stand there for 15 minutes prior to that. Never coming back

Rodrigo Rodriguez

Is incredible that every weekend morning they do not have hash brown and when they have it they only give 4 and burn before the sandwich come in a paper bag now is plastic unbelievable customers services is horrible I don’t think is a manager working because in the store employees are with their phones and with big attitude like the food is free for us 😡😡😡😡😡😡😡

Atmosphere: 1

Food: 1

Service: 1

Mirand Marie ketia

The coffee milk is very worthless

Olga Z

Drive-through service takes a very long time

Service: 1

KrystalOverDiamonds

This has got to be the worst Dunkin donuts in America. The food is cold, the order is never right, and the people are RUDE!!!! The lady at the drive thru this morning was half-alive, didn’t take my order correctly then had an attitude with me. Make it make sense!

Atmosphere: 1

Food: 1

Service: 1

Annette Gibbs

They gave me scraps it was terrible I tried to call no one answers!!! Didn't get a receipt from them

Atmosphere: 1

Food: 1

Service: 1

Thainia Tinopcin

These people will take your money and not even get your order right. Customer service is awful.

Sebastian Silva

Management needs to be managed differently here. I ordered the same iced coffee I order daily and for some reason the lady asked me to back up and pull back up. I knew something was wrong, I checked my account t while she charged me. She charged me not only my drink. But she also charged me someone else food after. THAT WAS NO MISTAKE. THAT WAS INTENTIONAL. AND WHEN I CONFRONTED HER - she got nasty as it was my fault. Management needs to be aware!!!!!

Atmosphere: 1

Food: 1

Service: 1

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