Dunkin'

3467 NE 163rd St, North Miami Beach
(305) 908-1391

Recent Reviews

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alex nacher

Walked in no one in line. Like 2 customers in the store total.
Stood at the counter for a good 3 minutes as 4 different employees walked past looked at me with no smile or a basic hello. So i went next door and ate subway instead.

Atmosphere: 1

Food: 1

Service: 1

Mitali Julka

Great coffee. Loved their bagels, very fresh

Food: 5

Service: 5

Norah Santos Muriqi

Excellent products. Unfortunately the two employees who greeted us were very unpleasant and did not take half of the order because we took a long time to choose. They have no patience and stress us out to make a choice. I don't recommend unless you have a good mental state first thing in the morning.

Atmosphere: 1

Food: 4

Service: 1

Karel Ramos

Rude Staff , disgusting behavior with customers , special the dark hair blue eyes morning shift girl , she’s very rude , not professional , zero customers service , she looks like Cuban , bad English too , very disgusting , I live around and when you want a morning Dunkin’ Donuts coffee and you find this kind of person , it’s really disgusting , I don’t recommend guys this location , drive far or go to sunny isles Starbucks , unbelievable, ……

Service: 1

jczhijo Chivilcoy

Very clean and pleasant, the employees are excellent!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Assorted Half Dozen or Dozen Donuts

Javon Grant

It sucks when you go out of your way to go somewhere and they don’t even have some of the basic necessities to run their business. What makes it worse is when they’re not even willing to take the time to make those items to satisfy a customer or customers.

Atmosphere: 1

Food: 1

Service: 1

Leslie Mayer

I went there to get breakfast , But I waited on line for twenty minutes and when finally someone acknowledged me she got everything wrong the snack bacon was cold and crumble I brought it back and she said oh well and gave it back than the ice caramel latte that comes with whip cream she says it’s now an extra 1.25 for whip cream I said o never pay for it I thought it comes with it . Than she game me bagels that were not cut and the donuts were all wrong . I will never go back to this DD The customer service was horrible and the Snack Bacon was so cold an old if I ate it I probably would’ve got sick from cold grease.So I would definitely not recommend this DD unless they change there customer relations.

Atmosphere: 1

Food: 1

Service: 1

Justairon

Service is a bit slow, Food is at its finest.

Atmosphere: 4

Food: 5

Service: 2

Liz Mena

This location is completely spotless. It is super clean. Employees were friendly and welcoming and food was great.

Atmosphere: 5

Food: 5

Service: 5

Natalia Sulca

This is an establishment with extremely rude employees. If they do not like where they’re working and are busy or stressed or miserable it is not the fault of the customer. I went this morning to buy donuts for my children in the drive-through. The employee was extremely rude, made me wait and never served me.. She actually had the nerve to speak to me with an attitude because I asked if she was ready to take my order. I will take my business elsewhere and intend to submit an official complaint.

Jimmy DeHarde

Nobody speaks English here n they couldn't get my order right. Only 2 dunkins in sfla I would never visit again..this one and the st rd 84 in Dania. 2 horrible customer services places and the worst in all of south

Atmosphere: 4

Food: 4

Service: 1

Ignacio Novello

Very delicious, I recommend the donut filled with "dulce de leche" caramel

Atmosphere: 5

Food: 5

Service: 5

Roberta Dzubin

Customer service for drive-thru has improved. Mobile orders are ready for pickup. Some foods are not always available, but they offered substitute.

Atmosphere: 3

Food: 3

Service: 4

Recommended dishes: Sausage Egg and Cheese, Assorted Half Dozen or Dozen Donuts

D. Massre

Fast and efficient service

Parking: Lots of parking nice clean parking lot
Had handicap ramps.

Atmosphere: 5

Food: 5

Service: 5

Eduardo Flores

? place.

Atmosphere: 4

Food: 4

Service: 4

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