I’m not sure if there was a language barrier or if I misunderstood but I was not greeted nicely. I asked a question and got the nastiest attitude.
Food: 4
Service: 1
wesley simpson
I'm from miami.It's done nice to have a place where I can go.And feel like i'm back home
Atmosphere: 5
Food: 5
Service: 5
Daphnie Albert
Great food and customer service
Atmosphere: 5
Food: 5
Service: 5
Nicholas Reynarowych
We were overcharged by almost $20 on two coffees and pastries. When we found out and questioned the waitress, she took and kept the original receipt and gave a refund without any apologies.
Atmosphere: 3
Food: 4
Service: 1
Ginny Simpson
We live out of state stop by the bakery. The women behind the counter were very rude. We bought three brownies that looked delicious in the counter got them home. They were hard as a rock, probably two weeks old. Would never recommend.
Food: 1
Service: 1
Sasha S
Legit Cuban café and bakery in north part of Palm Beach county. I had a beef empanada, Cafe con Leche and a little cake pastry to go: reasonable prices and tasty. I will be back to try the daily lunch specials!
Atmosphere: 5
Food: 5
Service: 5
Gina Velez
The ladies here are RUDE and apparently INSECURE and FRUSTRATED. It costs nothing to be polite. Either show up and do your job accept the job that you have or don’t. Replace these people bc they make they experience TERRIBLE!!!!
Atmosphere: 1
Food: 4
Service: 1
Amber Oliveira
While visiting we went there and tried many different pastries and desserts. They looked delicious but unfortunately everything was dry and tasted stale, we ended up tasting each one but threw most of our treats away.
fernando vargas
great empanadas and croquettes. staff is very attentive.
Atmosphere: 5
Food: 5
Service: 5
Anthony Halabi
The food & service was not too well, i ordered a Cuban sandwich and the lady was mad for whatever reason and ended up giving me a egg and cheese sandwich instead 😂
As a regular customer, I have consistently enjoyed my visits to this establishment, where the staff has always been welcoming and friendly. However, during my most recent visit, I encountered an individual who seemed to be quite bitter and unfriendly. Despite my greeting, she responded with silence and displayed a noticeable lack of enthusiasm. Additionally, the quality of the food I received was disappointing, as it appeared to be past its prime.
It's disheartening when customer service staff do not embody the positive spirit that the industry requires. I hope this feedback encourages the management to ensure all employees contribute positively to the welcoming atmosphere that has drawn me here time and again. The woman in question seemed young, very skinny, and pale with dark hair. What a SHAME for such a nice place, ill never return with this service.
Atmosphere: 1
Food: 1
Service: 1
samantha gould
Love ❤️ love ❤️ love ❤️ sum tullipan so good omg best ever get up early Thanks Samantha
Atmosphere: 5
Food: 5
Service: 5
A Falcon
Nothing remarkable. Food average, service without much care and dryer than their tasteless pastries. Place is neglected and needs update.
Atmosphere: 2
Food: 3
Service: 3
Aeryn Beining
Fantastic food Quick service Great customer service
Atmosphere: 5
Food: 5
Service: 5
Jorge Santana Sr.
Awesome Cuban Pastries. Always a joy to visit and procure goods for our meetings.
I’m not sure if there was a language barrier or if I misunderstood but I was not greeted nicely. I asked a question and got the nastiest attitude.
Food: 4
Service: 1
I'm from miami.It's done nice to have a place where I can go.And feel like i'm back home
Atmosphere: 5
Food: 5
Service: 5
Great food and customer service
Atmosphere: 5
Food: 5
Service: 5
We were overcharged by almost $20 on two coffees and pastries. When we found out and questioned the waitress, she took and kept the original receipt and gave a refund without any apologies.
Atmosphere: 3
Food: 4
Service: 1
We live out of state stop by the bakery. The women behind the counter were very rude. We bought three brownies that looked delicious in the counter got them home. They were hard as a rock, probably two weeks old. Would never recommend.
Food: 1
Service: 1
Legit Cuban café and bakery in north part of Palm Beach county. I had a beef empanada, Cafe con Leche and a little cake pastry to go: reasonable prices and tasty. I will be back to try the daily lunch specials!
Atmosphere: 5
Food: 5
Service: 5
The ladies here are RUDE and apparently INSECURE and FRUSTRATED. It costs nothing to be polite. Either show up and do your job accept the job that you have or don’t. Replace these people bc they make they experience TERRIBLE!!!!
Atmosphere: 1
Food: 4
Service: 1
While visiting we went there and tried many different pastries and desserts. They looked delicious but unfortunately everything was dry and tasted stale, we ended up tasting each one but threw most of our treats away.
great empanadas and croquettes. staff is very attentive.
Atmosphere: 5
Food: 5
Service: 5
The food & service was not too well, i ordered a Cuban sandwich and the lady was mad for whatever reason and ended up giving me a egg and cheese sandwich instead 😂
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
As a regular customer, I have consistently enjoyed my visits to this establishment, where the staff has always been welcoming and friendly. However, during my most recent visit, I encountered an individual who seemed to be quite bitter and unfriendly. Despite my greeting, she responded with silence and displayed a noticeable lack of enthusiasm. Additionally, the quality of the food I received was disappointing, as it appeared to be past its prime.
It's disheartening when customer service staff do not embody the positive spirit that the industry requires. I hope this feedback encourages the management to ensure all employees contribute positively to the welcoming atmosphere that has drawn me here time and again. The woman in question seemed young, very skinny, and pale with dark hair. What a SHAME for such a nice place, ill never return with this service.
Atmosphere: 1
Food: 1
Service: 1
Love ❤️ love ❤️ love ❤️ sum tullipan so good omg best ever get up early
Thanks Samantha
Atmosphere: 5
Food: 5
Service: 5
Nothing remarkable. Food average, service without much care and dryer than their tasteless pastries. Place is neglected and needs update.
Atmosphere: 2
Food: 3
Service: 3
Fantastic food
Quick service
Great customer service
Atmosphere: 5
Food: 5
Service: 5
Awesome Cuban Pastries. Always a joy to visit and procure goods for our meetings.
Atmosphere: 5
Food: 5
Service: 5
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