The food is good, the people are nice but the last two times I picked up an order they forgot my side. Most disappointing.
Atmosphere: 5
Food: 4
Service: 2
Walter Oles
Super staff. GOOD food. Reasonable prices.
Atmosphere: 4
Food: 5
Service: 5
Matt Augusta
I can honestly say after a second try, I was completely happy. I decided to change my review because of the sweet old lady working the register! Great service in the food was spot on this time. Thank you much
Food: 5
Service: 5
Louis Colaianni
Cajun chicken salad is GREAT.
Rocky Richards
Great chicken salad
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Salad
Dan Petersen
Nailed it! Had the chicken salad melt with jalapeños. Everything we had was top notch. Poland chicken soup, the pickle and the cookie. Excellent break from the others.
Atmosphere: 4
Food: 5
Service: 4
Harry Richter
Nice clean place. Fast service. Good for a quick meal.
Atmosphere: 5
Food: 5
Service: 5
quickfly14
Waited over 20 minutes for a door dash that was sent out with a different dasher had to wait 10 minutes then had to repeat myself 5 times before they actually told the cooks to rwmake the doordash store needs to be retained on all staff about handing the roght orders out in a timely fashing even qhen busy
Atmosphere: 1
Food: 1
Service: 1
darin porter
Last minute decisions make great choices. We chose this location last minute as we were running late today and it was a great choice! Chicken Salad Chick is never a disappointment. Always clean, great atmosphere and customer service, and the food is always delicious!! This place is friendly and the employees are amazing. Thank you CSC!!
Atmosphere: 5
Food: 5
Service: 5
Carol Chambers
The service was a wonderful experience. The restaurant was calming and the interior design was refreshing. The food was delish. The chicken salad tasted like your mom made it. The options were the best. Highly recommend this restaurant and location.
I eat here from time to time and really enjoy their food
Food: 5
Service: 5
John Dav
I was a customer of the Palm Harbor location for years. Due to that location's renovation and temporary closure, I started ordering via Uber Eats from the Trinity location approximately 2 to 4 times per month. Nearly every order from Trinity had missing items, with two recurring issues:
First, when ordering The Chick sandwich meal or a Chicken Salad Melt meal with an additional scoop as the included side, along with a separate Quick Chick, nearly 50% of the time my included side was missing. Only the sandwich and the separate Quick Chick would arrive. This issue makes no sense since I paid for a meal that explicitly includes the side, and separately paid for an additional Quick Chick, intended for someone else who prefers the larger portion with crackers. Despite multiple calls, no explanation was provided, and the issue continued repeatedly, most recently on Friday, 7/25/2025.
The second consistent problem was the failure to include crackers with orders, including those with Quick Chicks. Again, no explanation was provided during calls, despite the issue happening repeatedly, nearly half the time. Importantly, Quick Chick orders always come with crackers, according to an employee there one of the times that I called. Every order I placed included one or two meals with scoop sides and always had a separate Quick Chick ordered as well. Given this, there should never have been an instance where crackers weren't provided, even according to their apparent stated policy of not providing crackers with meal-only orders, something an employee told me on the phone as well. In contrast, the Palm Harbor location consistently provided crackers with every order, including meals with a scoop as the side.
This location urgently needs better quality control and process improvements to ensure order accuracy and consistency. These ongoing mistakes are unacceptable, especially given the high quality of the food. Careless but consistent mistakes should be quickly resolved. This definitely appears to be a management problem, I don't blame the employees, there's obviously a lack of training or addressing of these things. This isn't rocket science and a capable manager should be able to solve this in a single day, using a single check sheet that would take employees 10 seconds or less to review for every order going out. It's also potentially a POS problem, but regardless it's such a simple thing it needs to be fixed ASAP. We're not solving the theory of everything here, were ensuring to include a meal's side item... And crackers...
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Cookies, Chicken Salad, Classic Carol
Megan Sell
Amazing food and customer service! The staff goes above and beyond to give their customers the best service. My family enjoys dinning at this location!
The food is good, the people are nice but the last two times I picked up an order they forgot my side. Most disappointing.
Atmosphere: 5
Food: 4
Service: 2
Super staff. GOOD food. Reasonable prices.
Atmosphere: 4
Food: 5
Service: 5
I can honestly say after a second try, I was completely happy. I decided to change my review because of the sweet old lady working the register! Great service in the food was spot on this time. Thank you much
Food: 5
Service: 5
Cajun chicken salad is GREAT.
Great chicken salad
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chicken Salad
Nailed it! Had the chicken salad melt with jalapeños. Everything we had was top notch. Poland chicken soup, the pickle and the cookie. Excellent break from the others.
Atmosphere: 4
Food: 5
Service: 4
Nice clean place. Fast service. Good for a quick meal.
Atmosphere: 5
Food: 5
Service: 5
Waited over 20 minutes for a door dash that was sent out with a different dasher had to wait 10 minutes then had to repeat myself 5 times before they actually told the cooks to rwmake the doordash store needs to be retained on all staff about handing the roght orders out in a timely fashing even qhen busy
Atmosphere: 1
Food: 1
Service: 1
Last minute decisions make great choices. We chose this location last minute as we were running late today and it was a great choice! Chicken Salad Chick is never a disappointment. Always clean, great atmosphere and customer service, and the food is always delicious!! This place is friendly and the employees are amazing. Thank you CSC!!
Atmosphere: 5
Food: 5
Service: 5
The service was a wonderful experience. The restaurant was calming and the interior design was refreshing. The food was delish. The chicken salad tasted like your mom made it. The options were the best. Highly recommend this restaurant and location.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Chicken Salad
Restaurantji Recommends
The young lady that assisted today was ANNA, how delightful she was and a smiling face. Very attentive to my order l. Highly impressed
Food: 5
Service: 5
Love their chicken salad sandwiches. Friendly helpful service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies, Chicken Salad, Sandwich, Broccoli Salad, Turkey Club, Fancy Nancy Chicken Salad Sandwich
I eat here from time to time and really enjoy their food
Food: 5
Service: 5
I was a customer of the Palm Harbor location for years. Due to that location's renovation and temporary closure, I started ordering via Uber Eats from the Trinity location approximately 2 to 4 times per month. Nearly every order from Trinity had missing items, with two recurring issues:
First, when ordering The Chick sandwich meal or a Chicken Salad Melt meal with an additional scoop as the included side, along with a separate Quick Chick, nearly 50% of the time my included side was missing. Only the sandwich and the separate Quick Chick would arrive. This issue makes no sense since I paid for a meal that explicitly includes the side, and separately paid for an additional Quick Chick, intended for someone else who prefers the larger portion with crackers. Despite multiple calls, no explanation was provided, and the issue continued repeatedly, most recently on Friday, 7/25/2025.
The second consistent problem was the failure to include crackers with orders, including those with Quick Chicks. Again, no explanation was provided during calls, despite the issue happening repeatedly, nearly half the time. Importantly, Quick Chick orders always come with crackers, according to an employee there one of the times that I called. Every order I placed included one or two meals with scoop sides and always had a separate Quick Chick ordered as well. Given this, there should never have been an instance where crackers weren't provided, even according to their apparent stated policy of not providing crackers with meal-only orders, something an employee told me on the phone as well. In contrast, the Palm Harbor location consistently provided crackers with every order, including meals with a scoop as the side.
This location urgently needs better quality control and process improvements to ensure order accuracy and consistency. These ongoing mistakes are unacceptable, especially given the high quality of the food. Careless but consistent mistakes should be quickly resolved. This definitely appears to be a management problem, I don't blame the employees, there's obviously a lack of training or addressing of these things. This isn't rocket science and a capable manager should be able to solve this in a single day, using a single check sheet that would take employees 10 seconds or less to review for every order going out. It's also potentially a POS problem, but regardless it's such a simple thing it needs to be fixed ASAP. We're not solving the theory of everything here, were ensuring to include a meal's side item... And crackers...
Atmosphere: 5
Food: 5
Service: 2
Recommended dishes: Cookies, Chicken Salad, Classic Carol
Amazing food and customer service! The staff goes above and beyond to give their customers the best service. My family enjoys dinning at this location!
Atmosphere: 5
Food: 5
Service: 5
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