Ordered a 10 pc nugget meal and paid for it. Got home and there was a miss count on what I paid for. I actually received 8 not 10. Michael refused to fix this problem over the phone and claims he’s watched and counted every meal that has gone out.. then proceeds to tell me he is the boss of that location and there isn’t anybody above him.
I don’t think it’s too much to ask for this to be fixed instead all I received was “Yeah… there’s nothing I can do about that.” Lying about a miscount on their end is childish. I simply wanted what I paid for to be fixed.
I’ll make sure to call in the morning tomorrow and find out who the actual gm is of this location.
Food: 1
Service: 1
Lethal Laughter
Queen is absolutely amazing. She is the type of dedicated, hard working, sociable, and charismatic person you want taking care of you at a restaurant. The food was perfect the service was hands down the best. 10/10 will be coming back.
Atmosphere: 5
Food: 5
Service: 5
Cedes
The teens in there are always rude! There needs to be an adult at all time. It makes no sense to have such bad customer service. DO BETTER.
Atmosphere: 1
Food: 1
Service: 1
Bridget Farnsworth
Food was hot and fresh
Food: 4
Service: 4
Joe Labondano
Food was super fresh
Damaris R.
I came by after dr appointment to grab some lunch before heading back home to an hour drive and this location was excellent workers here were so nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Joe Jordan
The best McDonald elieo and maya always great customer service and the best ice cream cones!
Food: 5
Jeff Zander
I can never get a good iced coffee here, always load it up with to much sugary stuff
Atmosphere: 3
Food: 3
Service: 3
Dan Joseph
I have no idea who this family is that owns it that thinks they're so special, but you're doing an awful job. Your people are jerks, condescending and incompetent. I ordered chicken nuggets as part of our order, asked for sweet and sour sauce. It wasn't in the bag, she said it was in the box, it wasn't, I had to show her, she got really mad, about tossed 2 packs at me and slammed the window closed. Then when I got home and opened the double cheeseburgers, they were smashed all over the wrapper. I've had other issues with this location and no one has ever responded to complaints. I can't imagine I'll ever go back here. I don't need to be treated that way or pay for smashed food.
Atmosphere: 1
Food: 1
Service: 1
Angel Daniel Colon
I go there 2 or 3 times a month to have lunch with my 14 year old son. I order in the kiosk, we sit and wait and I've never got the wrong order or missing something. And the person bringing the food is always nice and polite. In my experience, this is the best McDonald's I've visit in Tampa. I even told my son that i love going to that one. Not sure if its because i don't order in person, lol, im surprised to see so many bad reviews.
Disgusting dining area, very dirty and gross. We were the only ones dining in and before we entered tje drive through looked dead, yet the whole dining room was disgusting- a table had a leftover food, wrappers, ketchup smeared on the table that was just left and never cleaned up. The table we sat at had an extra sticky booth and table, had to wipe it down myself. There was garbage on the floor in various places. Trash on several tables. I get that it's a McDonald's- I don't go there for a fine dining experience, but when it's not a rush time, there's several employees on the clock, and it's not busy, you'd think they would at least do a 2 minute walk through of the dining area to throw away trash, quick spot sweep, and wipe down tables (and benches/chairs as needed). I get when they are swamped things pile up. But they weren't busy. We were there for over 30 minutes and no one did a walk through to clean anything up. And don't get me started on the disgusting bathroom situation.
Atmosphere: 1
Food: 2
Service: 1
Nathan Adams
Very uncleanly in both the dining area and the bathroom.
Atmosphere: 1
Food: 3
Service: 1
Kiki Craig
EXTREMELY UNPROFESSIONAL ESTABLISHMENT
First time being here.... As I'm waiting to pick up food for a customer, the 'manager' and one of his compatriots went to speak to this group of young women and they were having an inappropriate, loud conversation. And I was on the other side of the restaurant, they were THAT LOUD. Sexually-Charged Communications between them and the women. Asking if each other were a top or bottom amongst other things. Indecent, disgusting & disturbing. This is the people you choose to employ & represent you? I would never recommend this restaurant to anyone, especially anyone with kids that still teach them respect and morals!!
Ordered a 10 pc nugget meal and paid for it. Got home and there was a miss count on what I paid for. I actually received 8 not 10.
Michael refused to fix this problem over the phone and claims he’s watched and counted every meal that has gone out.. then proceeds to tell me he is the boss of that location and there isn’t anybody above him.
I don’t think it’s too much to ask for this to be fixed instead all I received was “Yeah… there’s nothing I can do about that.” Lying about a miscount on their end is childish. I simply wanted what I paid for to be fixed.
I’ll make sure to call in the morning tomorrow and find out who the actual gm is of this location.
Food: 1
Service: 1
Queen is absolutely amazing. She is the type of dedicated, hard working, sociable, and charismatic person you want taking care of you at a restaurant. The food was perfect the service was hands down the best. 10/10 will be coming back.
Atmosphere: 5
Food: 5
Service: 5
The teens in there are always rude! There needs to be an adult at all time. It makes no sense to have such bad customer service. DO BETTER.
Atmosphere: 1
Food: 1
Service: 1
Food was hot and fresh
Food: 4
Service: 4
Food was super fresh
I came by after dr appointment to grab some lunch before heading back home to an hour drive and this location was excellent workers here were so nice and friendly
Atmosphere: 5
Food: 5
Service: 5
The best McDonald elieo and maya always great customer service and the best ice cream cones!
Food: 5
I can never get a good iced coffee here, always load it up with to much sugary stuff
Atmosphere: 3
Food: 3
Service: 3
I have no idea who this family is that owns it that thinks they're so special, but you're doing an awful job. Your people are jerks, condescending and incompetent. I ordered chicken nuggets as part of our order, asked for sweet and sour sauce. It wasn't in the bag, she said it was in the box, it wasn't, I had to show her, she got really mad, about tossed 2 packs at me and slammed the window closed. Then when I got home and opened the double cheeseburgers, they were smashed all over the wrapper. I've had other issues with this location and no one has ever responded to complaints. I can't imagine I'll ever go back here. I don't need to be treated that way or pay for smashed food.
Atmosphere: 1
Food: 1
Service: 1
I go there 2 or 3 times a month to have lunch with my 14 year old son. I order in the kiosk, we sit and wait and I've never got the wrong order or missing something. And the person bringing the food is always nice and polite. In my experience, this is the best McDonald's I've visit in Tampa. I even told my son that i love going to that one. Not sure if its because i don't order in person, lol, im surprised to see so many bad reviews.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This site is always so nice and friendly
One of the worst McDonald's ever
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Big Mac
Disgusting dining area, very dirty and gross. We were the only ones dining in and before we entered tje drive through looked dead, yet the whole dining room was disgusting- a table had a leftover food, wrappers, ketchup smeared on the table that was just left and never cleaned up. The table we sat at had an extra sticky booth and table, had to wipe it down myself. There was garbage on the floor in various places. Trash on several tables. I get that it's a McDonald's- I don't go there for a fine dining experience, but when it's not a rush time, there's several employees on the clock, and it's not busy, you'd think they would at least do a 2 minute walk through of the dining area to throw away trash, quick spot sweep, and wipe down tables (and benches/chairs as needed). I get when they are swamped things pile up. But they weren't busy. We were there for over 30 minutes and no one did a walk through to clean anything up. And don't get me started on the disgusting bathroom situation.
Atmosphere: 1
Food: 2
Service: 1
Very uncleanly in both the dining area and the bathroom.
Atmosphere: 1
Food: 3
Service: 1
EXTREMELY UNPROFESSIONAL ESTABLISHMENT
First time being here.... As I'm waiting to pick up food for a customer, the 'manager' and one of his compatriots went to speak to this group of young women and they were having an inappropriate, loud conversation. And I was on the other side of the restaurant, they were THAT LOUD. Sexually-Charged Communications between them and the women. Asking if each other were a top or bottom amongst other things. Indecent, disgusting & disturbing. This is the people you choose to employ & represent you? I would never recommend this restaurant to anyone, especially anyone with kids that still teach them respect and morals!!
Atmosphere: 1
Food: 1
Service: 1
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