Starbucks

11930 FL-54, Odessa
(727) 463-7209

Recent Reviews

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nalah kaler

I come to Starbucks all the time and enjoy there food/drinks. But some things are not okay. For example I gave a 2$ tip and when they brought my drink I asked for a little bit more powder but they said that I needed to pay extra. Like is putting a little bit more powder going to hurt anyone? Otherwise the service is pretty good!

Atmosphere: 3

Food: 3

Service: 1

Caleb Thompson

I'm giving this review solely on my barista Betty who, after a long line in the drive thru, greeted me with a positive and polite attitude, and proceeded to help make my birthday drink even better with recommending an extra shot. She continued to cheer me on and was genuinely pleased to reward me a free drink and wish me a happy brithday. I know how hard it is to keep a good attitude after a lot of grumpy customers as I'm sure she had experienced before i arrived, but that didn't bring her down. She is a great worker and barista, keep her and give her a raise!

Atmosphere: 5

Food: 5

Service: 5

mike H

Nice brewed coffee!

Atmosphere: 5

Food: 5

Service: 5

Jasmine Lopez

Delicious Iced Pumpkin Spice Latte!! Great location and super freindly staff!! šŸ‚ā˜•ļøšŸ

Atmosphere: 5

Food: 5

Service: 5

Kevin H Shelton

Great service as always

Service: 5

Pink Bliss Jewelry

My iced drink was made with a few cubes of ice and was hot to the touch when handed to me in the drive thru but I didn’t have time to even hand it back because I was waved on to keep the line moving. I called in about 10 mins later to let them know and see if I could come in on my lunch break to have it remade since I had already arrived at work. The woman stated she ā€œcouldn’t hear me because it’s loud and they are too busyā€ and that I needed to ā€œcall back in an hour or come back inā€. I stated again that my drink was made incorrectly and that I was unable to come back until noon since I’m at work. She said ā€œokay, even if your drink WAS made wrong, you need to call back, we are busy right now!ā€ I said okay and hung up. I couldn’t believe how unbelievably rude the woman was that I spoke to on the phone. I know it’s just a drink but it was also money wasted due to the drink being disgusting.

Atmosphere: 1

Food: 1

Service: 1

Bacil Istanbuly (Biso)

Horrible.
The don't want to listen to your questions as if they busy.
My drink was full of ice.
Not worth the 6 dollar
Wawa is bitter

Atmosphere: 1

Food: 1

Service: 1

Ashley Worrell

This is the most consistently bad Starbucks in the area. 80% of the time I have to ask for my drink remade because they pulled the wrong kind of espresso - if you drink blonde taste your drink before you leave.

Most of the staff are friendly, but when I ask for my drink remade I swear sometimes they passive aggressively mess up the remake!! I end up driving to another Starbucks and asking them to remake it way too frequently.

Atmosphere: 4

Food: 2

Service: 2

Cindy George

Excellent service and food, friendly -for in store and uber eats.Would highly recommend

Atmosphere: 5

Food: 5

Service: 5

Cindy Kostrzecha

New. Clean. Brewed decaf was available in AM! *Bonus*

Atmosphere: 5

Food: 5

Service: 5

Angel De Felice

Personal shoutout to Betty, Willow & Grace! They make my morning every day! At this point it’s not just about the quality coffee but the energy these ladies provide! It may be hard to justify spending $8 a day on a coffee to some people but for me they make it so worth it!

I will only go to this location because of them! Kindness goes a long way and it shines from them everyday!

Atmosphere: 5

Food: 5

Service: 5

Charles Huggins

This seems to be the only location I have this issue with but why is it that they are so inconsiderate and disregarding to customers who order delivery and the drivers who pick it up? Every single time I pick up from this location not only is the order never not once have been ready upon arrive but today I watched them continue to take customers who continuously come in long after I’m standing there waiting and yet they all get their orders made before the one I’m picking up. After 15 minutes of standing there I ask how much longer the one I’m picking up is going to be they get snarky and just say ok…than magically they ā€œstartā€ the order…I watched them make the order and place the drinks on the back counter and started to once again make other customers orders and pushed mine to the side. I waited approximately 25 minutes for two drinks and one cake pop….because they made the two drinks and just left them sit there not packed up and no lids…and that’s all the order was. Seemed to me like they didn’t like me asking about the order and I only had because they were being inconsiderate in the first place like every other time than chose to be vindictive and intentionally make me wait even longer while I have the customer contacting me complaining because of them. The business the customer ordering delivery gives you and pays your paychecks is no different than ones who come through drive thru or walk through the door. This location severely needs to do better. I have no issues at any other location even ones that are seemingly even busier than this one and yet these staff carry the same attitude towards delivery drivers. I know this is a hefty statement but I only chose to finally speak up due to this being a continuous pattern with this location. Do better.

Service: 1

Ethan Blossom

Clean, Friendly Staff, always busy but always fast!

Atmosphere: 5

Food: 5

Service: 5

Pascogirl727

I generally use the drive through. The employees are consistently polite and cheerful.
The thing that stands out to me with Starbucks as a whole is when I order a coffee at any location it is consistent . I can not say that about the competition. You know the one that starts with D.

Atmosphere: 5

Food: 5

Service: 5

Matt Dabbert

Was visiting on vacation and having a rough day. The customer service and genuine friendliness from Betty Jo immediately turned my day around! Best Starbucks experience I have ever had. Highly recommend this store

Atmosphere: 5

Food: 5

Service: 5

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