Rick's on the Island & Island Pizza

Really amazing food and an easy going atmosphere!

Ordered pizza for delivery while on vacation. Never received the order. I called door dash and Ricks on the Island and they both kept telling me it’s not their problem and to call the other one. It has now been 12 days since they charged me $65 but refuse to resolve the issue. I will never order from here again as the customer service has been horrible. The First Lady at Ricks I spoke to told me she would make sure I got the refund 10 days ago. I just spoke to another manager and he told its not their problem.

Atmosphere: 1

Food: 1

Service: 1

Rick’s is honestly always a surprise to me. The seafood is good, the tartar sauce and Remoulade on the table are both really good and seem homemade. The pizza is pretty good too. It’s never crazy busy for such a central location. I really enjoyed eating here and the environment. I would recommend.

Atmosphere: 3

Food: 4

Service: 5

Recommended dishes: Seafood Platter

employee helping us rolled their eyes when i asked for a refill on my water

Atmosphere: 3

Food: 4

Service: 2

We ate at Rick’s 3 out of the 5 nights we were here, the food is excellent! My kids loved it we loved it! Wolf is THE BEST food server so nice and so attentive. I recommend this place over all the hyped up touristy food places. You won’t be sorry.

We had a good visit and the food was good.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Fries

We went around 2 and we got our food fast and it was really good. The garlic knots were awesome and everyone loved the pizza. Meatball sub was giant bit delicious. Our waiter/the bartender was very personable and attentive. Would recommend, much better than other local establishments in the area.

Atmosphere: 4

Food: 5

Service: 5

We had a group of 10. We ordered a couple of dishes but was excited for the seafood platter. When it came out it wasn’t what we expected. Overall we came out not very filled up. Will have to give it 2 stars.

We had good service, but were a bit dissappointed with the fried fish - it didn't seem to have much salt and had to be doused in sauce to have any flavor. The fries were tasty, however. We ate in the back, and it was strange to not have any craft beers on tap. Also, some of their amenities (like bathrooms and games for kids) could use a refresh.

Kid-friendliness: Didn't seem too kid friendly. I'm not really a fan of competing between arcade games and dinner.

Atmosphere: 2

Food: 3

Service: 5

The pizza is Amazing!!!! Best pizza in town by miles and miles.

Atmosphere: 5

Food: 5

Service: 5

If you are a tourist and plan on visiting this restaurant I would proceed with caution.

I visited this establishment and sat at the bar several times by myself while on vacation and liked the food, so I brought my entire family back to try it. The experience was fine at first, they accommodated us with moving chairs and tables for our party. The food was good for the most part.

Our server was also nice until he wasn’t. We ordered a pepperoni pizza with our food and it never came out. I asked about it twice before it did, and when it finally came out we had already finished our food and was ready to go. It was also the wrong pizza. When we brought this up to our server he brushed us off, rolled his eyes and exclaimed he would just take it off the check. No apology, no visit from the manager, nothing.

He also didn’t check on us again until we asked for our check. I was very saddened because I had eaten there all week and planned to return on my next vacation, but now I will not. These establishments need to remember good food is not enough, customer service is also key. It is hard times for many of us out here and we have to be selective where we spend our money, if someone asks, I will tell them not to spend theirs at Ricks.

Atmosphere: 4

Food: 5

Service: 3

Live music and delishish food made for a fantastic evening out!

Atmosphere: 5

Food: 4

Service: 5

Watress never checked on us. Said she didn't serve water, it was self serve. All the other tables were served water. Added 20% gratuity on 4 adults and 2 kids. Brought wrong food 3 times. No one got a refill or another drink.

Atmosphere: 4

Food: 2

Service: 1

Highly highly recommend. Easily my most visited restaurant in Destin. Everything on the menu is amazing. The views of the water are incredible and the live music each night is always great.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries

Went around 2:30 so it wasn't busy at all. The server we had was AMAZING. Checked on us many times throughout our visit and got us whatever sauces we wanted.

We ordered the Grouper Basket and the Catfish Basket and my wife said it was one of the best catfish dishes she has had. The Grouper was really good. They had an arcade that my 2 year old daughter loved as well.

I would definitely go back to this place based on the service and food quality that was exhibited through our experience.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fries