Earl of Sandwich

SLOW service. The slowest in the world. Customer service is nonexistent. I don’t recommend people ordering their food from here. The display will say your order is ready but it is NOT.

Order from the other spots here which seem to be quicker.

Atmosphere: 3

Food: 4

Service: 1

Sandwich is mediocre at best, no one at the register. Just one machine to make orders. Doesnt give you all options to add or remove something. I asked the lady how can i put that option she looked at me and said “I don’t know” with a shit attitude. Ignored me and the other customer that called her.

Atmosphere: 2

Food: 3

Service: 1

Luis the server is don't think he's the right person to work with customer...it's slow and he doesn't look happy working with customer im very upset

Atmosphere: 3

Food: 4

Service: 1

Poor customer service. Someone needs to speak to their staff.

Atmosphere: 1

Food: 3

Service: 1

Recommended dishes: Tuna Melt, Best blt, Chipotle Chicken with Avocado

Truly felt like we were an inconvenience to all of the staff. The lady taking our order was extremely unfriendly and told us that they dont do meals and everything had to be purchased separately. Okay that fine. The screen showed our order was ready, so we walked up. Was asked "Did she call your number? We said "no, but the screen said it was ready." She replied "well it takes a minute". It came across that she blamed us for not understanding that even though the screen clearly stated it was ready, we should have just kept our seat until they decided to call us. The food was good, but not worth being treated so poorly.

Atmosphere: 1

Food: 5

Service: 1

We were heading back from West Palm Beach. we did a quick stop for food and to use the restroom. I went with the Earl Of Sandwich and got the chipotle chicken avocado sandwich ($9) and fountain soda ($3). The sevenish inched sandwich bread was wonderfully toasted with a good amount of chicken, avocado, and melted cheddar cheese. The lettuce was fresh and gave the extra kick of healthiness.

Atmosphere: 4

Food: 4

Service: 4

One slice of pork on my BBQ sandwich

Atmosphere: 5

Food: 1

Service: 5

The woman working there today 7/29 @ 6:50 pm had the most horrible attitude and probably the reason why nobody was in line to eat here. My husband was excited to try the sandwiches and ordered through a Kiosk at Fort Drum rest station. He went to the restroom and then hung out with me for about 15 minutes before heading over to pick up his sandwich, but it wasn’t done and he could see the lady in the back through the reflection on the tile wall. She was on her phone and didn’t appear to be in any hurry to make the ONE order she had. The sandwich was good but the experience ruined that. Please hire people who want to be there. Terrible.

Atmosphere: 1

Service: 1

One slice of pork on my BBQ sandwich

Atmosphere: 5

Food: 1

Service: 5

Shop is open but the guy inside with really bad attitude is ignoring clients to not take orders 8:20 am

Sandwich was ok, but service and attitude at the register is something, if you want to ruin your trip that’s the spot lol

Atmosphere: 1

Food: 3

Service: 1

The food was good the first time I had gotten it, but at my recent trip the sandwich was a bit cold in the middle. I got the chipotle chicken sandwich on my way up to the theme parks! I love the sandwich, but something was off this time.

Parking: There’s a whole parking lot for the stop.

Atmosphere: 4

Food: 4

Service: 3

The sandwiches are good.. the soups is good how everyone not worth it.. meaning almost $5 for half of a little cup of it. And they ran out of croutons.I get that the system crashed but they should have stop and do what they had prior to it. Instead they reset the system and all the orders were about of order. It took them 20 minutes or so for a sandwich and a soup

Atmosphere: 3

Food: 3

Service: 3

Awesome sandwiches. We got 3 different. All

Food: 5

the food is excellent. service needs to improve. the staff are very poor service. Today I had the misfortune to stop here, it was 6:30pm and they didn't help me. Several customers left without being served.

Atmosphere: 3

Food: 5

Service: 1