It is a running concept within my friend group to discuss benevolent vs evil locations of chains and whenever I think about a benevolent location, this particular Wendy’s is the first that comes to mind. The staff goes above and beyond every single time. They are incredibly kind and get the order perfect and fresh so I never have to worry. This Wendy’s is by far the best one and I’m grateful to the entire staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Hamburger, Baconator Fries, French Fries, Nuggets, Sandwiches, Cheese Fries, Sugar Cookie, Chili Cheese Fries, Cheese Baked Potato
Kyle Johnston
They were out of what I ordered. Told me no refunds with mobile app so I just was out of luck. Super cool place.
Tevin Campbell
Amazing customer service! Zack working the front was amazing! He was super helpful and was understanding when I had difficulties. Will be coming back.
Randy McComas
They jumped a bunch of money into the remodel and it looks great. However, the corners that they’re cutting to make up for that or not reciprocal in value.You’re required to order from the kiosk now which doesn’t have full options. For example, I wanted a large chili. There was nowhere on the kiosk to add cheese or sour cream. I also ordered a baked potato with bacon and cheese. It used to be shredded cheese and now it’s melted cheese that really wasn’t very good. I had to ask for sour cream, was told it was too late to add cheese to chili, also had to ask for crackers and a spoon for my chili and salt and pepper for the potato. I don’t know, just seems like stuff that used to come with these items and I’ll have to ask for. Oh, and don’t expect a warm response when asking. Doubt very seriously that I’ll go back.
Atmosphere: 4
Food: 2
Service: 2
Karen Preslock
The people were very nice..it was very clean..food was good and quick and I especially liked the outdoor seating
Atmosphere: 5
Food: 5
Service: 5
Sam
I’ve come here a couple times & each experience has been so pleasant. The food was fresh & service was great :)
Marcy MalkinStarnes
Food is awesome.
Atmosphere: 5
Food: 5
Service: 5
Gus San̈ez
Horrible food and service!!!
Atmosphere: 1
Food: 1
Service: 1
WC Green
Drive thru is automated computer. It puts your words on the screen correctly. But does not process the order properly or give a summary at the end before sending you to pay. It got 100% of the order wrong despite showing my exact words. It wasn't even close drink had ice I asked for no ice and the burger was supposed to have only certain things it had everything plus mustard. The labels printed out are wrong. It can understand your words but can not process them. Put a human back on drive thru. Next time if there is one I will sit at the window until everything is checked and correct. There will be no pulling aside while you fix your computer's incompetence.
Inside also sucks they now want you to input your own order at a kiosk which takes twice as long. It's not my job. There is no option to go to the counter like McDonalds who was to first put kiosks in. At least I can still go to the counter at McD and deal with a person. Then despite me putting my order in properly they can seem to make it properly and it had to be remade.
Food: 1
Service: 1
leo Queiroz Santos
Perhaps they could pay their employees better or simply provide better training on good manners when dealing with customers.
I wish I knew the woman’s name who was running the drive thru tonight, so I could thank her personally She’s a genuinely kind, good person That made both my dog and my self’s night
Atmosphere: 5
Food: 5
Service: 5
Barbara Ann
Switched to shredded lettuce and fail to tell customers. So now the sandwich that I’ve been ordering that’s been the same for ten years is not the same. No consistency.
Alan
The Wendy’s in Oldsmar was recently remodeled and it looks great—clean, modern, and easy to get in and out. I love that you can order and pay right at the kiosk with either credit or cash, which makes the whole process quick and convenient. The food always comes out fresh and fast, and they run some really good specials on their hamburger meals that make it an even better value. A solid spot for a quick bite in Oldsmar!
Atmosphere: 5
Food: 5
Service: 5
CS V
Got the pull apart Cinnabon. It smelled so bad because of how burnt it was. Couldn’t use their plastic fork to even pierce the “bun.” The entire thing was a solid block of black cement that they thought the icing would cover….. apparently. Not even edible. So I’m unsure how they even used their big brains to pack and sell it like it’s normal.
It is a running concept within my friend group to discuss benevolent vs evil locations of chains and whenever I think about a benevolent location, this particular Wendy’s is the first that comes to mind. The staff goes above and beyond every single time. They are incredibly kind and get the order perfect and fresh so I never have to worry. This Wendy’s is by far the best one and I’m grateful to the entire staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili, Hamburger, Baconator Fries, French Fries, Nuggets, Sandwiches, Cheese Fries, Sugar Cookie, Chili Cheese Fries, Cheese Baked Potato
They were out of what I ordered. Told me no refunds with mobile app so I just was out of luck. Super cool place.
Amazing customer service! Zack working the front was amazing! He was super helpful and was understanding when I had difficulties. Will be coming back.
They jumped a bunch of money into the remodel and it looks great. However, the corners that they’re cutting to make up for that or not reciprocal in value.You’re required to order from the kiosk now which doesn’t have full options. For example, I wanted a large chili. There was nowhere on the kiosk to add cheese or sour cream. I also ordered a baked potato with bacon and cheese. It used to be shredded cheese and now it’s melted cheese that really wasn’t very good. I had to ask for sour cream, was told it was too late to add cheese to chili, also had to ask for crackers and a spoon for my chili and salt and pepper for the potato. I don’t know, just seems like stuff that used to come with these items and I’ll have to ask for. Oh, and don’t expect a warm response when asking. Doubt very seriously that I’ll go back.
Atmosphere: 4
Food: 2
Service: 2
The people were very nice..it was very clean..food was good and quick and I especially liked the outdoor seating
Atmosphere: 5
Food: 5
Service: 5
I’ve come here a couple times & each experience has been so pleasant. The food was fresh & service was great :)
Food is awesome.
Atmosphere: 5
Food: 5
Service: 5
Horrible food and service!!!
Atmosphere: 1
Food: 1
Service: 1
Drive thru is automated computer. It puts your words on the screen correctly. But does not process the order properly or give a summary at the end before sending you to pay. It got 100% of the order wrong despite showing my exact words. It wasn't even close drink had ice I asked for no ice and the burger was supposed to have only certain things it had everything plus mustard. The labels printed out are wrong. It can understand your words but can not process them. Put a human back on drive thru. Next time if there is one I will sit at the window until everything is checked and correct. There will be no pulling aside while you fix your computer's incompetence.
Inside also sucks they now want you to input your own order at a kiosk which takes twice as long. It's not my job. There is no option to go to the counter like McDonalds who was to first put kiosks in. At least I can still go to the counter at McD and deal with a person. Then despite me putting my order in properly they can seem to make it properly and it had to be remade.
Food: 1
Service: 1
Perhaps they could pay their employees better or simply provide better training on good manners when dealing with customers.
Atmosphere: 3
Food: 4
Service: 1
Restaurantji Recommends
Nothing beats a frosty
Atmosphere: 5
Food: 5
Service: 5
I wish I knew the woman’s name who was running the drive thru tonight, so I could thank her personally
She’s a genuinely kind, good person
That made both my dog and my self’s night
Atmosphere: 5
Food: 5
Service: 5
Switched to shredded lettuce and fail to tell customers. So now the sandwich that I’ve been ordering that’s been the same for ten years is not the same. No consistency.
The Wendy’s in Oldsmar was recently remodeled and it looks great—clean, modern, and easy to get in and out. I love that you can order and pay right at the kiosk with either credit or cash, which makes the whole process quick and convenient. The food always comes out fresh and fast, and they run some really good specials on their hamburger meals that make it an even better value. A solid spot for a quick bite in Oldsmar!
Atmosphere: 5
Food: 5
Service: 5
Got the pull apart Cinnabon. It smelled so bad because of how burnt it was. Couldn’t use their plastic fork to even pierce the “bun.” The entire thing was a solid block of black cement that they thought the icing would cover….. apparently. Not even edible. So I’m unsure how they even used their big brains to pack and sell it like it’s normal.
Atmosphere: 1
Food: 1
Service: 1
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