The lil young girl who took my order was very polite. But this one older lady with blonde hair. She was very rude and frowned at me. I did not feel welcomed by her. Food was very bland. Hard grits bland eggs.
Atmosphere: 3
Food: 1
Service: 1
DAB
Terrible service, waited at the pick up window over 30 minutes, no one came to say " hey ill be there in a few to service you or hey we're a little backed up give us a few minutes please " no nothing .... it's sad actually so I left the order right there, good thing they dont require payment before hand cause.........??♀️
robert scavella
Food is delicious great customer service chairs seem to be falling apart couldn't enjoy sitting
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Corned Beef Hash, Wings, Corn Beef Hash, Country Sausage with Eggs
David Francis
Cashier was so rude won’t go back. The food is good though.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fried or Smothered Liver and Onions
v
Terrible breakfast hash brown almost kill me so much oil eggs was not done this is third incident won't be
Food: 1
Service: 1
Recommended dishes: Fish and Grits
Natasha Jennings
Perfection! Food was spot on. Seasoned to perfection!!Tara is EXCELLENT!!!!! Best customer service ever! Can't wait to go back worth every bit of a 13 hour
Atmosphere: 5
Food: 5
Service: 5
Lola Blossom (Blooming With Lola)
This review is based on the SERVICE from the older lady with the Blonde hair (braided in a ponytail, I believe her name is Angel) if I wasn’t hungry I literally would’ve walked out. I’ve came multiple times and the energy she gave at 10AM Was disgusting, I’ve been serviced by her before but have never heard he talk so bad about the customers. She blatantly said out loud “IM SO OVER THESE PPL & CUSTOMERS” and every time she got off the phone after taking an order while I was there it was a slick comment made. I was looking so baffled in the face because she had just finished taking my order so I initially thought she was talking about me, but after she continued I realized it wasn’t bout me, however, I’m Big on energy especially when it comes to food. I hope my review helps her to be more mindful about what is said in front of the customers, and when talking about her coworkers, I didn’t need to know what issues going on in Jackson Soul Food. I immediately wrote this review while sitting at the bar because I was so distraught, she maybe having a bad day idk but that is unacceptable. (When my food comes out I will finish the review) after receiving my food I asked Steven what was his name and asked for more butter she made a HUGE FUSS, About me asking for the butter not only did she slam the bar top she also aggressively slammed the small bowl on the bar too (pictured below) and had the audacity to rudely ask me “so what happened??” & why I asked for her name, which I responded “I didn’t ask for your name I asked for STEVEN’s name” I’m glad I wrote this review when I first came in because she only got worst while I was here! Steven came back and was apologetic for how she was acting towards me and stated that she was his grandmother, which to me didn’t mean anything. I thank him and continued to eat my breakfast. A customer came in and she said to him “this place will NEVER be how it used to be back in the days” insinuating that the value of the business had diminished and I can COMPLETELY AGREE She is PART OF THAT PROBLEM!!!Okay now to the food, I ordered a NY steak medium well, with onions, it came well done so I sent it back, it was remade with no issues at all, & it was VERY FLAVORFUL, the grits and eggs were great as well. I never had an issue with the food here to be honest.
Atmosphere: 1
Food: 3
Service: 1
Eric Clarke
Service given by Tara our server was good. Attention received was A1 and our food was fresh and plentiful.
Atmosphere: 5
Food: 5
Service: 5
Minikkia Jay
Our food and witress was awesome. She got everything we needed with a
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fish and Grits, Corn Beef Hash, Salmon Croquettes
Jay Hill
I like the food ! Our waitress was very nice , I will come again but the Greeter was rude .
If I had not been with a group, I would have left. This place was the epitome of hole in the wall. The food was just okay. I would have preferred a cleaner and a better wait staff. The waitresses acted as if we were not even there. I will not be back nor refer anyone to this establishment.
Atmosphere: 1
Food: 3
Service: 1
J J
The food was good.. It took a long time for us to order and receive the food. There were a lot of attitudes floating in the air that left a stench of rudeness and poorly trained customer service of the
Atmosphere: 2
Food: 5
Service: 1
Gene Hicks
I like this restaurant. They have crazy hours. Closing at 2pm. That's after lunch. People need to eat dinner too.
Atmosphere: 3
Food: 3
Service: 2
jen m
The food was really good. Well seasoned and really tasty. Everything tasted so good. I can't wait to return. The service was great as well. I highly recommend this place. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Grits
M Jackson
Great customer service 5 starts.They immediately greet their customers. Soon as they walk in. Food taste fresh and delicious.
The lil young girl who took my order was very polite. But this one older lady with blonde hair. She was very rude and frowned at me. I did not feel welcomed by her. Food was very bland. Hard grits bland eggs.
Atmosphere: 3
Food: 1
Service: 1
Terrible service, waited at the pick up window over 30 minutes, no one came to say " hey ill be there in a few to service you or hey we're a little backed up give us a few minutes please " no nothing .... it's sad actually so I left the order right there, good thing they dont require payment before hand cause.........??♀️
Food is delicious great customer service chairs seem to be falling apart couldn't enjoy sitting
Atmosphere: 2
Food: 5
Service: 5
Recommended dishes: Corned Beef Hash, Wings, Corn Beef Hash, Country Sausage with Eggs
Cashier was so rude won’t go back. The food is good though.
Atmosphere: 5
Food: 5
Service: 1
Recommended dishes: Fried or Smothered Liver and Onions
Terrible breakfast hash brown almost kill me so much oil eggs was not done this is third incident won't be
Food: 1
Service: 1
Recommended dishes: Fish and Grits
Perfection! Food was spot on. Seasoned to perfection!!Tara is EXCELLENT!!!!! Best customer service ever! Can't wait to go back worth every bit of a 13 hour
Atmosphere: 5
Food: 5
Service: 5
This review is based on the SERVICE from the older lady with the Blonde hair (braided in a ponytail, I believe her name is Angel) if I wasn’t hungry I literally would’ve walked out. I’ve came multiple times and the energy she gave at 10AM Was disgusting, I’ve been serviced by her before but have never heard he talk so bad about the customers. She blatantly said out loud “IM SO OVER THESE PPL & CUSTOMERS” and every time she got off the phone after taking an order while I was there it was a slick comment made. I was looking so baffled in the face because she had just finished taking my order so I initially thought she was talking about me, but after she continued I realized it wasn’t bout me, however, I’m Big on energy especially when it comes to food. I hope my review helps her to be more mindful about what is said in front of the customers, and when talking about her coworkers, I didn’t need to know what issues going on in Jackson Soul Food. I immediately wrote this review while sitting at the bar because I was so distraught, she maybe having a bad day idk but that is unacceptable. (When my food comes out I will finish the review) after receiving my food I asked Steven what was his name and asked for more butter she made a HUGE FUSS, About me asking for the butter not only did she slam the bar top she also aggressively slammed the small bowl on the bar too (pictured below) and had the audacity to rudely ask me “so what happened??” & why I asked for her name, which I responded “I didn’t ask for your name I asked for STEVEN’s name” I’m glad I wrote this review when I first came in because she only got worst while I was here! Steven came back and was apologetic for how she was acting towards me and stated that she was his grandmother, which to me didn’t mean anything. I thank him and continued to eat my breakfast. A customer came in and she said to him “this place will NEVER be how it used to be back in the days” insinuating that the value of the business had diminished and I can COMPLETELY AGREE She is PART OF THAT PROBLEM!!!Okay now to the food, I ordered a NY steak medium well, with onions, it came well done so I sent it back, it was remade with no issues at all, & it was VERY FLAVORFUL, the grits and eggs were great as well. I never had an issue with the food here to be honest.
Atmosphere: 1
Food: 3
Service: 1
Service given by Tara our server was good. Attention received was A1 and our food was fresh and plentiful.
Atmosphere: 5
Food: 5
Service: 5
Our food and witress was awesome. She got everything we needed with a
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Fish and Grits, Corn Beef Hash, Salmon Croquettes
I like the food ! Our waitress was very nice , I will come again but the Greeter was rude .
Atmosphere: 3
Food: 5
Service: 3
Restaurantji Recommends
If I had not been with a group, I would have left. This place was the epitome of hole in the wall. The food was just okay. I would have preferred a cleaner and a better wait staff. The waitresses acted as if we were not even there. I will not be back nor refer anyone to this establishment.
Atmosphere: 1
Food: 3
Service: 1
The food was good.. It took a long time for us to order and receive the food. There were a lot of attitudes floating in the air that left a stench of rudeness and poorly trained customer service of the
Atmosphere: 2
Food: 5
Service: 1
I like this restaurant. They have crazy hours. Closing at 2pm. That's after lunch. People need to eat dinner too.
Atmosphere: 3
Food: 3
Service: 2
The food was really good. Well seasoned and really tasty. Everything tasted so good. I can't wait to return. The service was great as well. I highly recommend this place. 10/10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fish and Grits
Great customer service 5 starts.They immediately greet their customers. Soon as they walk in. Food taste fresh and delicious.
Atmosphere: 5
Food: 5
Service: 5