To the owner of this location, your establishment is horrible starting at the entrance, it’s filthy! The employees have the worst customer service. When calling this location to place an order one answers the phone and if they do you’re placed on hold until you get tried and just hang up. To the owner of this location PLEASE SPEND TIME IN YOUR ESTABLISHMENT, YOUR BUSINESS SUCKS THIS THE WORST WINGS I HAVE EVER BEEN TO!!!!!
Michael Felton
I'm not entirely certain what's in my cup after I finish drinking my Coke. I'm not sure if it's rat feces or what this is a terrible way to run a food service I hope the health department comes in.
Atmosphere: 1
Food: 1
Service: 2
priscilia supno
takes foreverrrrrr, extremely understaffed
Atmosphere: 1
Food: 1
Service: 1
Merequa J
Anthony took care of
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries
Starr Love
What the heck is this, this suppose to be buffalo it look like someone threw up. It already took me 50mins to get my order. Claim I was waiting on fries but I didn’t order fries. Try to be patience but just sitting in there Drama Drama Drama instead of actually working. Lady even made a joke of giving me old fries off the floor to another customer.
Atmosphere: 1
Food: 1
Service: 1
timothy reid
Even though I did an online order, I arrived at the restaurant and waited another forty minutes . Your online service is
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: French Fries
Jenifer Garcia
The WingStop on 16650 NW 27th Ave, Miami Gardens, FL 33054 has terrible customer service. I have been calling them for 2 days straight trying to put an order in and nobody answers the phone at all. I arrived to the restaurant to place an order and nobody attended me, all staff members were in the kitchen not taking care of the register. 0/10 do not recommend!
Atmosphere: 1
Food: 1
Service: 1
Yioneillys Torres
Excellent ? service... I had a small problem with the driver... I personally went to the restaurant and they were very friendly... thank you... for your services Excellent work...
They do not have respect for people at this location. I had to deal with some young woman by the name or "Tracy" and she was horrible. I first got to wing stop at 10:30 pm because nobody answered the phone for me to make an order. I order 30 piece well done 3 different flavors. Received my food by 10:45.... the problem starts when I get home and my order is incorrect.... no problem. I drive back to wing stop and get there by 11:15pm. I explain to Tracy about the problem and she was very rude and seemed irritated. Me and my wife waited waited and waited for our food to get made how we wanted. 12:04 am hits and me and my wife are still waiting for our food. I watched multiple people walk in and out with their food within that time. Tracy took her power of authority to prove "a point" and it was just simply unprofessional. I have worked in my kitchens my life and when you have an order that the kitchen messed up, those people become first priority. Never thought that name leaving my house at 10:30 would result to me not having ANYTHING by midnight. I love wing stop but I DO NOT RECOMMEND this location!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Wings
Larry Washington
Well peased all around from arrival to departure of the establishment food was fresh customer service on point cleanliness of the establishment was 10/10 although I was expecting to dine in but I completely understand the lack of room to accommodate tables again well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
kensey D
As I entered the establishment the cashier greeted me and my brother from another mother with kindness and hospitality. I’ve never experienced Customer service at the level I had at this wing stop. The wings were slap your auntie good no Bap.
Atmosphere: 5
Food: 4
Service: 5
Valentina Resnick
I had to wait almost 2 hours for my meal, only 3 employees were working and very slow. Terrible service and won't be coming back here ever again. Do better.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Wings
Laura Faison
I called to place an order and was put on hold for 5 minutes. I called back the second time and someone hung up on me. I called back the third time and was placed on hold again. I decide to drive to Wing Stop on 27 Ave NW 163 street in Miami Gardens. No on was in the restaurant. I placed my order and remained on line to see how long someone would answer. After 17 minutes of holding, the phone rang and the young man that answer the phone hung up on me and asked the person that was calling to hold.
To the owner of this location, your establishment is horrible starting at the entrance, it’s filthy! The employees have the worst customer service. When calling this location to place an order one answers the phone and if they do you’re placed on hold until you get tried and just hang up. To the owner of this location PLEASE SPEND TIME IN YOUR ESTABLISHMENT, YOUR BUSINESS SUCKS THIS THE WORST WINGS I HAVE EVER BEEN TO!!!!!
I'm not entirely certain what's in my cup after I finish drinking my Coke. I'm not sure if it's rat feces or what this is a terrible way to run a food service I hope the health department comes in.
Atmosphere: 1
Food: 1
Service: 2
takes foreverrrrrr, extremely understaffed
Atmosphere: 1
Food: 1
Service: 1
Anthony took care of
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: French Fries
What the heck is this, this suppose to be buffalo it look like someone threw up. It already took me 50mins to get my order. Claim I was waiting on fries but I didn’t order fries. Try to be patience but just sitting in there Drama Drama Drama instead of actually working. Lady even made a joke of giving me old fries off the floor to another customer.
Atmosphere: 1
Food: 1
Service: 1
Even though I did an online order, I arrived at the restaurant and waited another forty minutes . Your online service is
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: French Fries
The WingStop on 16650 NW 27th Ave, Miami Gardens, FL 33054 has terrible customer service. I have been calling them for 2 days straight trying to put an order in and nobody answers the phone at all. I arrived to the restaurant to place an order and nobody attended me, all staff members were in the kitchen not taking care of the register. 0/10 do not recommend!
Atmosphere: 1
Food: 1
Service: 1
Excellent ? service... I had a small problem with the driver... I personally went to the restaurant and they were very friendly... thank you... for your services Excellent work...
Atmosphere: 5
Food: 5
Service: 5
And they're not
Atmosphere: 1
Food: 1
Service: 1
Worst possible location ever!!!!
Restaurantji Recommends
They do not have respect for people at this location. I had to deal with some young woman by the name or "Tracy" and she was horrible. I first got to wing stop at 10:30 pm because nobody answered the phone for me to make an order. I order 30 piece well done 3 different flavors. Received my food by 10:45.... the problem starts when I get home and my order is incorrect.... no problem. I drive back to wing stop and get there by 11:15pm. I explain to Tracy about the problem and she was very rude and seemed irritated. Me and my wife waited waited and waited for our food to get made how we wanted. 12:04 am hits and me and my wife are still waiting for our food. I watched multiple people walk in and out with their food within that time. Tracy took her power of authority to prove "a point" and it was just simply unprofessional. I have worked in my kitchens my life and when you have an order that the kitchen messed up, those people become first priority. Never thought that name leaving my house at 10:30 would result to me not having ANYTHING by midnight. I love wing stop but I DO NOT RECOMMEND this location!!!
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Chicken Wings
Well peased all around from arrival to departure of the establishment food was fresh customer service on point cleanliness of the establishment was 10/10 although I was expecting to dine in but I completely understand the lack of room to accommodate tables again well
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Wings
As I entered the establishment the cashier greeted me and my brother from another mother with kindness and hospitality. I’ve never experienced Customer service at the level I had at this wing stop. The wings were slap your auntie good no Bap.
Atmosphere: 5
Food: 4
Service: 5
I had to wait almost 2 hours for my meal, only 3 employees were working and very slow. Terrible service and won't be coming back here ever again. Do better.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Chicken Wings
I called to place an order and was put on hold for 5 minutes. I called back the second time and someone hung up on me. I called back the third time and was placed on hold again. I decide to drive to Wing Stop on 27 Ave NW 163 street in Miami Gardens. No on was in the restaurant. I placed my order and remained on line to see how long someone would answer. After 17 minutes of holding, the phone rang and the young man that answer the phone hung up on me and asked the person that was calling to hold.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Chicken Wings, French Fries