Papa Johns Pizza

Have been here twice, the first time I ordered 2 large NY style pizza's. One had the NY style crust, the 2nd pizza did not. Both were supposed to have extra cheese and I wasn't impressed. Gave them one more try and ordered online, the same 2 pies as the first time. Both pies this time had a thinner crust but still soft, extra cheese was definitely not extra cheese, waste of money. Will use the one on Providence in the future if I get PaPa Johns again. The Providence store was who I tried the first time I tried PaPa again about a month ago since not going to PaPa Johns for about 8-10 years. So tired of paying so much money for junk chain pizza's that taste like crap. If you go to non chain pizza places they taste a bit better but crazy priced, $25-30 bucks for an extra large cheese with extra cheese and no other toppings, what a rip off.I will say that staff at PaPa Johns is friendly and polite.

Food: 2

Service: 3

I haven’t had Papa John’s in so long. The last time I had it, it was amazing, which was about 5 years ago. They’ve changed something. The cheese and sauce tastes different. The bread sticks were crunchy but still doughy, which was great.

Atmosphere: 4

Food: 3

Service: 5

I asked about the papa $6.99 deal that was advertised on the door. The girl that was taking orders said I couldn’t get deal that I needed to do it online but was a little unpleasant about it.

Atmosphere: 4

Food: 5

Service: 3

Incredible I'm 1.3 mi away $5 delivery fee and course they expect you to tip on top of that so add 10 to $12 on top of everything you order that's incredible I'd rather make it myself

Atmosphere: 1

Food: 1

Service: 1

If you want to get disrespected treated rudely and get jerked around by an overweight ,short angry female with about three different hair colors in her hair and this is a place to go, then you call to talk to her and the manager named Corey and all he does is stick up for her and talk down to you, I own a small business down the street and we employ eight people and about every other week we orders three or four pizzas from there, we will never go there again. They don't even have plates or napkins or cheese to give to people.

Atmosphere: 1

Food: 4

Service: 1

I ordered a thin crust cheese pizza and it was so overcooked it was like eating a giant cracker. I usually defend PJs but no more! We usually pick up now so we can check the pizza before taking it home but I guess for delivery they don’t really care what they send out. Won’t use delivery ever again.

Food: 1

The place has a really bad bug problem. They were crawling all over the floor when I picked up pizza. I never ate the pizza and will not return to this location 🤢

Atmosphere: 1

Food: 1

Service: 5

Great atmosphere! Everyone shouted hello when we walked in. Pizza was ready when we came in and tasted great! Couldn’t be happier with this location! All are polite and always asking if we would like and Parmesan or pepper packets, we will be back every Friday like always!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheesesticks

This place atmosphere is horrible. Looks like they are closed. They need to change management if it's Bee because she has no customer service skills replies like she doesn't even care has no emotions at all.

Atmosphere: 1

Food: 4

Service: 1

So, I ordered a pizza delivery at about 6:30 PM on 11/04/2024, waited, waited, waited. at 7:30 PM I called and the person answering the phone said the delivery driver must have stolen it?? and offered a refund which I accepted. but, now I am still hungry, and will not ever trust Papa John again... then later I went outside and there was a pizza thrown on my doorstep without knocking or ringing the bell, covered with ants.. really? and these businesses wonder why sales are down? Maybe it's because you hire shit to represent you???

Atmosphere: 1

Food: 1

Service: 1

We accidentally ordered for pickup instead of delivery. Faith came through and not only switched it for us, but made a whole new order so it would be fresh and hot. It was a whole new level of customer service and I’m pretty sure Faith is a closet superhero!!

Atmosphere: 5

Food: 5

Service: 5

FAITH by George Michael.

Good song.

And better customer service. .... she saved our football party last night...

Atmosphere: 5

Food: 5

Service: 5

Faith is so great! While watching the football game last night, I ordered pizza and accidentally did pickup and not delivery. I called and asked if they could send a driver with my order but because it has been a little bit she insisted they make a new order and would get it out. I told her we wouldn’t mind the cold pizza and she wouldn’t have it. Super customer service. Papa John’s is the only pizza I ever order from and this confirms why.

Atmosphere: 5

Food: 5

Service: 5

Delivered to wrong address had screen door open and my dog ran out he left order on my chair and left I called Papa John's the person didn't care what happened so took the order to my neighbor zero

We had our pizzas delivered. Some of the pizzas were hand tossed crust and some were thin crust. All were meat pizzas, yummy!! They were all made to perfection. We also had the Greek salad and brownies, which we enjoyed. We'll revisit Papa John's over & over. Their pizza is marvelous!!

Food: 5

Recommended dishes: Chocolate Brownie, Garden Fresh