I never have an issue with this Arby’s but today I’m unfortunately leaving a bad review. I went thru the drive thru. I ordered the gyro meal and got the order. I didn’t check my order until I got to work and they gave me someone else’s order. I made several attempts to calm the store and nobody answers or it’s get picked up and then hung up. I’m not happy at all so I didn’t get to eat the meal I ordered or eat at all for lunch. The lady at the drive thru was in too much of a hurry and was rude.
Food: 1
Service: 1
Albert M Johnson
They did give us apple turn overs instead of cherry, but gave us the correct one without any question. Friendly courtous staff
Atmosphere: 5
Food: 5
Service: 5
Neicey A
My family and I were in the orange park area and decided to give this Arby’s a visit there were about 4 people working that I could see and the service was amazing. The gentleman who was not only running drive thru he was talking front counter orders as well as running orders outside. We were greeted as soon as we walked in , didn’t have to wait long at all for someone to help us, our food was hot and fresh. We felt welcomed and I liked that alot. My family will be visiting this location again in the future. Great job Arby’s team that worked on August 8th 2025 10:45ish you all did an amazing job.
Atmosphere: 5
Food: 5
Service: 5
Dread Mage
Food takes a long time but really good
Atmosphere: 5
Food: 5
Service: 5
Jimmy Greene
Place has gone way down hill. Dirty inside, no tables wiped down. Food was dripping with grease, fries were soggy. Just not a good experience.
Atmosphere: 1
Food: 2
Service: 2
FTH
SEEVICE Has WENT DOWN HILL DAY BY DAY Start A Year Ago Alot Of YOUNG People That ARE RUDE They Cheat You OUT OF YOUR FOOD POTIONS ARE BAD WAY LOW HALF Container Of fries and curly fries 🍟 the box is suppose to be Over the top of the box NOT Half Under What a Joke AND ALL THE MANAGERS ARE RUDE HORRIBLE BUSINESS
Atmosphere: 1
Food: 1
Service: 1
Patrick Waters
Placed a delivery order 07-25-2025 at 8pm and the delivery driver calls and says they have no roast beef what the hell is that you mise well close the damn place down what kind of place that roast beef is the main sandwich and don't have any you sure lost a customer for ever I'm done with place!
Food: 1
Service: 1
judi salisbury
Sad they don't offer the fish more
Atmosphere: 5
Food: 4
Service: 5
Toya Pruitt
If you don't have time to wait, don't come in thinking it'll be faster than a long drive thru line. Apparently they serve drive thru then the five pple they have waiting in the line in the lobby but only one at a time. Smh. I walked into the lobby at 2pm 19 minutes later I'm being handed my food...I cannot stand lazy, don't wanna be at work type folks and that's what Arby's is paying their employees for, to just stand around 😑
Like the breakfast scramblers and the donut holes I love the burgers but they got too expensive for them little things
Zach Moore
Drive thru. You would think the more money you spend the better service you would get. It’s been 20 minutes and I’m waiting in the same spot for them to bring me my food. Now I remember why I never go to Arby’s
Atmosphere: 1
Food: 1
Service: 1
Heather Martin-Securo
I tried the new brisket sandwich and wasn't impressed. Definitely sticking with the beef & cheddars from now on.
Atmosphere: 4
Food: 4
Service: 5
Melissa Sasser
I ordered WITHOUT red ranch sauce and they gave me WITHOUT cheddar sauce🤬 Went again last weekend and the food was cold and put together sloppy.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Beef and Cheddar
Carmen DiNardo
Well I wouldn't try to call there for assistance of any kind because I called 4 times in 2 hours without any answer.. so no customer service... Food is not comparable to price, kinda dinky meat portions..everything else is mediocre..
One of my favorite fast food places
Atmosphere: 3
Food: 4
Service: 4
I never have an issue with this Arby’s but today I’m unfortunately leaving a bad review. I went thru the drive thru. I ordered the gyro meal and got the order. I didn’t check my order until I got to work and they gave me someone else’s order. I made several attempts to calm the store and nobody answers or it’s get picked up and then hung up. I’m not happy at all so I didn’t get to eat the meal I ordered or eat at all for lunch. The lady at the drive thru was in too much of a hurry and was rude.
Food: 1
Service: 1
They did give us apple turn overs instead of cherry, but gave us the correct one without any question.
Friendly courtous staff
Atmosphere: 5
Food: 5
Service: 5
My family and I were in the orange park area and decided to give this Arby’s a visit there were about 4 people working that I could see and the service was amazing. The gentleman who was not only running drive thru he was talking front counter orders as well as running orders outside. We were greeted as soon as we walked in , didn’t have to wait long at all for someone to help us, our food was hot and fresh. We felt welcomed and I liked that alot. My family will be visiting this location again in the future. Great job Arby’s team that worked on August 8th 2025 10:45ish you all did an amazing job.
Atmosphere: 5
Food: 5
Service: 5
Food takes a long time but really good
Atmosphere: 5
Food: 5
Service: 5
Place has gone way down hill. Dirty inside, no tables wiped down. Food was dripping with grease, fries were soggy. Just not a good experience.
Atmosphere: 1
Food: 2
Service: 2
SEEVICE Has WENT DOWN HILL DAY BY DAY
Start A Year Ago
Alot Of YOUNG People
That ARE RUDE
They Cheat You OUT OF YOUR FOOD POTIONS ARE BAD
WAY LOW
HALF Container Of fries and curly fries 🍟 the box is suppose to be Over the top of the box NOT Half Under
What a Joke
AND ALL THE MANAGERS ARE RUDE
HORRIBLE BUSINESS
Atmosphere: 1
Food: 1
Service: 1
Placed a delivery order 07-25-2025 at 8pm and the delivery driver calls and says they have no roast beef what the hell is that you mise well close the damn place down what kind of place that roast beef is the main sandwich and don't have any you sure lost a customer for ever I'm done with place!
Food: 1
Service: 1
Sad they don't offer the fish more
Atmosphere: 5
Food: 4
Service: 5
If you don't have time to wait, don't come in thinking it'll be faster than a long drive thru line. Apparently they serve drive thru then the five pple they have waiting in the line in the lobby but only one at a time. Smh. I walked into the lobby at 2pm 19 minutes later I'm being handed my food...I cannot stand lazy, don't wanna be at work type folks and that's what Arby's is paying their employees for, to just stand around 😑
Atmosphere: 4
Food: 5
Service: 1
Restaurantji Recommends
Like the breakfast scramblers and the donut holes I love the burgers but they got too expensive for them little things
Drive thru. You would think the more money you spend the better service you would get. It’s been 20 minutes and I’m waiting in the same spot for them to bring me my food. Now I remember why I never go to Arby’s
Atmosphere: 1
Food: 1
Service: 1
I tried the new brisket sandwich and wasn't impressed. Definitely sticking with the beef & cheddars from now on.
Atmosphere: 4
Food: 4
Service: 5
I ordered WITHOUT red ranch sauce and they gave me WITHOUT cheddar sauce🤬
Went again last weekend and the food was cold and put together sloppy.
Atmosphere: 2
Food: 1
Service: 3
Recommended dishes: Beef and Cheddar
Well I wouldn't try to call there for assistance of any kind because I called 4 times in 2 hours without any answer.. so no customer service... Food is not comparable to price, kinda dinky meat portions..everything else is mediocre..
Atmosphere: 2
Food: 2
Service: 1
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