This Burger King is mediocre at best nothing that great food was okay
Atmosphere: 3
Food: 3
Service: 3
Gregory Phillips
Nice staff and good service.
Edit: Its August 2025 and the store has gone to hell in a hand basket since I wrote that. Orders take forever to be filled if at all and the staff acts like they just don't care. Today I went using the app to place my order and after waiting for quite some time they decided to inform me that they didn't have any whopper patties so I asked for a refund as did several other customers ahead of me. They tell me that since I ordered in the app I have to use the app to request a refund which required interacting with the AI to get through to a person. BK we're done for now. I'll check back in couple of years maybe.
PS: The Arby's across the street is making a great burger with very good service.
Atmosphere: 1
Food: 1
Service: 1
Ashley Smith
Great food and clean
Atmosphere: 5
Food: 5
Service: 5
Nyema Blush
Mariah at the Wells location is so nice. She got my order right and was just genuinely sweet. She had a smile the entire time. She comes across as really liking her job. Not something you see everywhere. Definitely a good hiring choice.
Atmosphere: 5
Food: 5
Service: 5
Scott Karr
Ever since the normal morning manager moved to nights, this store has gone downhill. This morning was my third visit to the place Since the transition and all 3 times I've had to wait more than 5 minutes at the drive through to end up not get any attention. one of those times I eventually had to go inside to get somebody to take my order, And I had to wait a long time because they had nothing ready to prepare. This morning, being my third trip, I put my truck in park in front of the speaker and waited 6 minutes, and nobody ever answered. as I pulled through the drive through to leave, I saw the current manager standing in the store with no headphones on. Not ready for anything.I'm just going to have to find somewhere else to get my breakfast in the morning.
Seth Ana
Anthony was super rude and disrespectful to me and my family
B D
Very clean restaurant. Friendly staff. A Great place to eat.
Atmosphere: 5
Food: 5
Service: 5
Brandy Blunt
Enjoyed the brisket whopper meal. Was delicious, and both morning and afternoon staff were awesome.
Atmosphere: 5
Food: 5
Service: 5
John Haywood
Have previously been bothered by sketchy (homeless?) people when dining here. Even in the absence of that problem today, I will be taking my business elsewhere after today. Staff forces dine -in customers to order with kiosks. This resulted in my order getting messed up (partly because I misread the order while I was placing it,but staff ignored requests that were on the receipt and appropriate--namely, please include crispy onions on special burger that is promotedas having them); manager). ignored me when I noticed the missing crispy onions and asked for some. Drive thru clearly gets priority over dine-in. The wait for my food was fairly long, and a friend who was dining with me had to wait even longer because she needed to pay cash. Manager also treated other customers and staff rudely while I was there. Restaurant could also stand to be cleaned. There are other fast food places, the solution is to take my business there.
Atmosphere: 2
Food: 3
Service: 1
Tyler Rukab
Little 4 eyed girl running the drive thru is not nice and she doesn’t listen to anything you tell her about how you want your food this isn’t my first time dealing with this
I don't know what the manager name from 7/16/25 around 12 Pm Caucasian man . This man was very rude to a young lady in there to the point I had to walk out the store the way this man spoke to her as if she meant nothing cussing at her literally degraded her is ridiculous if this is the customer service burger King allows their employees to have towards customers and potential customers they need to be fired or shut this store down. I have never witnessed someone so disrespectful a day in my life .
Service: 1
Sheena Moore “Queen Abundance Love”
Sign up to the royal king reward and grab your favorite meals and never skip on the drinks grab two and ice cream or icee to enjoy.
I want 1/2 for p3 money on all save for raining day
Atmosphere: 5
Food: 5
Service: 5
Zumba Mom Jill
Great Burger King. Manager Mike is very nice and the crew are nice and fast. Keep up the great work guys! This the only BK we go in Jacksonville, Florida because it’s clean and the crews are nice plus the music is great!👍🏻
Atmosphere: 5
Food: 5
Service: 5
Andrew Levicki
Good people good food
Atmosphere: 5
Food: 5
Service: 5
sharon holman
for a fast food place it I live the taste of the burgers as it's similarly like grilled burgers. This location was out of the fried pickles when I had ordered it....really wanting to try it out. However, they didn't get a supply, for I am not sure how long. I went back to see if they had any weeks later, and they were still out. It is NOT THE EMPLOYEES fault! but the customer service is wonderful, and I was accommodated with the best bacon whopper I have EVER had. The burger could have been on the commercials. I thank the manager who was on staff, a beautiful young lady, and the best to deal with. I only give 4 stars because I really wanted to try the friend pickle ranch burger and the 3rd party burger King app will not respond to you via email or else wise like stated when you ask for a refund on a item you were not given! I had to go back to the store to inform them that is what happened when she accommodated me with the bacon whopper. Again not her fault, but if burger King is going to run an app, I feel it should given the employees the access to refund what is missing ;
This Burger King is mediocre at best nothing that great food was okay
Atmosphere: 3
Food: 3
Service: 3
Nice staff and good service.
Edit: Its August 2025 and the store has gone to hell in a hand basket since I wrote that. Orders take forever to be filled if at all and the staff acts like they just don't care. Today I went using the app to place my order and after waiting for quite some time they decided to inform me that they didn't have any whopper patties so I asked for a refund as did several other customers ahead of me. They tell me that since I ordered in the app I have to use the app to request a refund which required interacting with the AI to get through to a person. BK we're done for now. I'll check back in couple of years maybe.
PS: The Arby's across the street is making a great burger with very good service.
Atmosphere: 1
Food: 1
Service: 1
Great food and clean
Atmosphere: 5
Food: 5
Service: 5
Mariah at the Wells location is so nice. She got my order right and was just genuinely sweet. She had a smile the entire time. She comes across as really liking her job. Not something you see everywhere. Definitely a good hiring choice.
Atmosphere: 5
Food: 5
Service: 5
Ever since the normal morning manager moved to nights, this store has gone downhill. This morning was my third visit to the place Since the transition and all 3 times I've had to wait more than 5 minutes at the drive through to end up not get any attention. one of those times I eventually had to go inside to get somebody to take my order, And I had to wait a long time because they had nothing ready to prepare. This morning, being my third trip, I put my truck in park in front of the speaker and waited 6 minutes, and nobody ever answered. as I pulled through the drive through to leave, I saw the current manager standing in the store with no headphones on. Not ready for anything.I'm just going to have to find somewhere else to get my breakfast in the morning.
Anthony was super rude and disrespectful to me and my family
Very clean restaurant. Friendly staff. A Great place to eat.
Atmosphere: 5
Food: 5
Service: 5
Enjoyed the brisket whopper meal. Was delicious, and both morning and afternoon staff were awesome.
Atmosphere: 5
Food: 5
Service: 5
Have previously been bothered by sketchy (homeless?) people when dining here. Even in the absence of that problem today, I will be taking my business elsewhere after today. Staff forces dine -in customers to order with kiosks. This resulted in my order getting messed up (partly because I misread the order while I was placing it,but staff ignored requests that were on the receipt and appropriate--namely, please include crispy onions on special burger that is promotedas having them); manager). ignored me when I noticed the missing crispy onions and asked for some. Drive thru clearly gets priority over dine-in. The wait for my food was fairly long, and a friend who was dining with me had to wait even longer because she needed to pay cash. Manager also treated other customers and staff rudely while I was there. Restaurant could also stand to be cleaned. There are other fast food places, the solution is to take my business there.
Atmosphere: 2
Food: 3
Service: 1
Little 4 eyed girl running the drive thru is not nice and she doesn’t listen to anything you tell her about how you want your food this isn’t my first time dealing with this
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
I don't know what the manager name from 7/16/25 around 12 Pm Caucasian man . This man was very rude to a young lady in there to the point I had to walk out the store the way this man spoke to her as if she meant nothing cussing at her literally degraded her is ridiculous if this is the customer service burger King allows their employees to have towards customers and potential customers they need to be fired or shut this store down. I have never witnessed someone so disrespectful a day in my life .
Service: 1
Sign up to the royal king reward and grab your favorite meals and never skip on the drinks grab two and ice cream or icee to enjoy.
I want 1/2 for p3 money on all save for raining day
Atmosphere: 5
Food: 5
Service: 5
Great Burger King. Manager Mike is very nice and the crew are nice and fast. Keep up the great work guys! This the only BK we go in Jacksonville, Florida because it’s clean and the crews are nice plus the music is great!👍🏻
Atmosphere: 5
Food: 5
Service: 5
Good people good food
Atmosphere: 5
Food: 5
Service: 5
for a fast food place it I live the taste of the burgers as it's similarly like grilled burgers. This location was out of the fried pickles when I had ordered it....really wanting to try it out. However, they didn't get a supply, for I am not sure how long. I went back to see if they had any weeks later, and they were still out. It is NOT THE EMPLOYEES fault! but the customer service is wonderful, and I was accommodated with the best bacon whopper I have EVER had. The burger could have been on the commercials. I thank the manager who was on staff, a beautiful young lady, and the best to deal with. I only give 4 stars because I really wanted to try the friend pickle ranch burger and the 3rd party burger King app will not respond to you via email or else wise like stated when you ask for a refund on a item you were not given! I had to go back to the store to inform them that is what happened when she accommodated me with the bacon whopper. Again not her fault, but if burger King is going to run an app, I feel it should given the employees the access to refund what is missing ;
Recommended dishes: Whopper
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