Love to come here when Anthony is working, he’s a great employee and always helps me and if any issues he fixes with no issues, his customer service is great and I only go there when he is on shift for my coffee! Very good employee!!
Atmosphere: 3
Food: 5
Service: 4
Leekon
Complete trash, missing food and what was there was burnt or chewy. Absolutely disgusting
Atmosphere: 1
Food: 1
Service: 1
Stefani Nood
The person in front of me had a problem with their app. I could see through the window that they were trying to get in figured out and it was taking a while. No problem! Technology can be weird and it is what it is. I’ve worked plenty of places with reward apps and they can be confusing and tricky sometimes. I sat for a while so I figured when I go to the window the transaction would be quick and I would be back in bed in a matter of minutes. When they finally do get it figured out and she starts handing stuff out the window, I should’ve noted the red flag of her handing out a hot coffee and then the person in car handing it back into the window and it getting handed to someone else. When I finally did get to the window and the person behind me in line has their order ready on the counter and mine is still being made I got a little confused, I had already been waiting for at least 5 minutes which again, they had a problem with the app which I’m not pressed about but it does seem a little silly that my food is taking longer than 5 minutes. She tells me the total and when I go to hand her my card she shoves the entire pin pad out the window at me. When did we start doing this? This is now the second time this has happened to me at this location. While I’m using the pin pad she’s talking to someone over the headset and joking with them, “oh I missed you so much, just pull around.” She barely acknowledged me whatsoever and then proceeded to grab a bunch of mobile order drinks off of the shelf and walk away before I see her in my mirror, outside in what looked like sweatpants and slippers, hanging in someone’s window behind me?? Are we serious?? When she finally comes back, she most definitely did not wash her hands, she has me pull around the front so they can bring my order out to me because it still isn’t ready. How is my one sandwich and a single order of hash browns taking an eternity to make? The poor girl that finally brought it out to me seemed confused and apologized. While I was sitting there I watched two people that were behind me exit the drivethru and someone back entirely out of the drivethru and leave without ordering. I feel like I should’ve just done the same thing at this point. I also should’ve checked my food before I left because the hash browns ended up going to the dog when I got home because they were burnt and tasted like the inside of an old toaster which tells me their oven isn’t being cleaned properly. Then the bacon folded and bunched up in one bite on the croissant was incredibly disappointing. The coffee is good but I can’t believe I waited as long as I did for everything else for it to suck. $6 Meal Deal and I definitely got what I paid for in the worst way possible. I used to come here almost every weekday morning back in the spring when I worked down the street and never had any issues, everyone that worked there was kind, fast and efficient but I’m guessing they got new management over the summer because now every couple weeks or so when I come here it’s awful.
Atmosphere: 1
Food: 1
Service: 1
Danielle
Went through this morning at around eight o’clock…waited to give order, gave order, got to window and was told no cash. My coffee is sitting there at the window, and I was paying cash…I was told their system could only do credit…being a very regular customer I was somewhat dismayed. They just threw my coffee away and blew me off. I was not told upon ordering, and there were no signs posted. I had to go to another, and will be letting their district manager know, of course (she is very responsive, and she strives for customer service). Like so many other customers here, I feel this is a subpar DD with subpar staff. Very convenient, but hard pass.
Atmosphere: 1
Food: 1
Service: 1
Justin Kirkland
Slowest service ever. Employees gave us an incomplete order due to their receipt machine being broken then acted like we were insane asking for the doughnuts we already paid for.
Atmosphere: 2
Food: 5
Service: 1
SoBo
This location is absolute trash! I will drive a little farther from now on to another location. I’m not wasting my hard earned money on wrong orders and/or jet black burnt cheese! Also, expect tips in a drive thru and no receipt?? No thanks!!!
Atmosphere: 1
Food: 1
Service: 1
Kirstyn Rock
I just went for a late night coffee run and the young girl at the window had a lot of attitude, and made a comment under her breath. I understand this being a fast food place but the sassy behavior was uncalled for.
Atmosphere: 1
Food: 3
Service: 1
William Mosher
I dont get why every business on the planet is laser focused on To go and drive thru. Yes dont acknowledge the customer's that walk in. Pay attention to the business right in front of you.
Atmosphere: 1
Food: 5
Service: 1
Olivia DelVecchio
Terrible. Drinks are never made the same. Today my coffee cup wasn’t even filled - it was 1/2 empty. I have never gone to this Dunkin and had a good experience with the food or drinks. Also, I ordered this same drink yesterday from a different Dunkin and it was $2 cheaper & looked completely different- how?
Went in around 10:45, only 1 person in the lobby so not too busy, but drive thru was full so I can understand their business. However employee talking on her ear buds instead of answering us wasn’t the best Impression and our food was hot but we had to wait for donuts and had to remind them they never gave us our donuts (the easiest part of the order to fill). Inside needed to be swept as trash accumulated on floor in several spots.
Outside of the building looks horrible like it’s been through an earth quake. Although Inside was decent except for floor.
Main question would I eat here again. No
Atmosphere: 1
Food: 4
Service: 1
Daniel Sanders
Dunkin used to be good. Now all there food tastes fake, pre cooked and full of preservatives. I'll drink the coffee but go somewhere else for food. So I don't go often cause I don't like stopping at 2 places to get breakfast.
Atmosphere: 1
Food: 1
Service: 2
Thomas Andrews
I order a ham and Swiss crossisont with a large ice coffee. Was told the total was 9.84 got to the window and a few sec later a lady with purple hair had an attitude and was more on her phone than to help me. I waited in drive thru for 3mins waiting on my crossisont just to get told they didnt have it and wasn't aware she took it off my order. She had an attitude and on her phone. Poor customer service
Excellent
Atmosphere: 5
Food: 5
Service: 5
Love to come here when Anthony is working, he’s a great employee and always helps me and if any issues he fixes with no issues, his customer service is great and I only go there when he is on shift for my coffee! Very good employee!!
Atmosphere: 3
Food: 5
Service: 4
Complete trash, missing food and what was there was burnt or chewy. Absolutely disgusting
Atmosphere: 1
Food: 1
Service: 1
The person in front of me had a problem with their app. I could see through the window that they were trying to get in figured out and it was taking a while. No problem! Technology can be weird and it is what it is. I’ve worked plenty of places with reward apps and they can be confusing and tricky sometimes. I sat for a while so I figured when I go to the window the transaction would be quick and I would be back in bed in a matter of minutes. When they finally do get it figured out and she starts handing stuff out the window, I should’ve noted the red flag of her handing out a hot coffee and then the person in car handing it back into the window and it getting handed to someone else. When I finally did get to the window and the person behind me in line has their order ready on the counter and mine is still being made I got a little confused, I had already been waiting for at least 5 minutes which again, they had a problem with the app which I’m not pressed about but it does seem a little silly that my food is taking longer than 5 minutes. She tells me the total and when I go to hand her my card she shoves the entire pin pad out the window at me. When did we start doing this? This is now the second time this has happened to me at this location. While I’m using the pin pad she’s talking to someone over the headset and joking with them, “oh I missed you so much, just pull around.” She barely acknowledged me whatsoever and then proceeded to grab a bunch of mobile order drinks off of the shelf and walk away before I see her in my mirror, outside in what looked like sweatpants and slippers, hanging in someone’s window behind me?? Are we serious?? When she finally comes back, she most definitely did not wash her hands, she has me pull around the front so they can bring my order out to me because it still isn’t ready. How is my one sandwich and a single order of hash browns taking an eternity to make? The poor girl that finally brought it out to me seemed confused and apologized. While I was sitting there I watched two people that were behind me exit the drivethru and someone back entirely out of the drivethru and leave without ordering. I feel like I should’ve just done the same thing at this point. I also should’ve checked my food before I left because the hash browns ended up going to the dog when I got home because they were burnt and tasted like the inside of an old toaster which tells me their oven isn’t being cleaned properly. Then the bacon folded and bunched up in one bite on the croissant was incredibly disappointing. The coffee is good but I can’t believe I waited as long as I did for everything else for it to suck. $6 Meal Deal and I definitely got what I paid for in the worst way possible. I used to come here almost every weekday morning back in the spring when I worked down the street and never had any issues, everyone that worked there was kind, fast and efficient but I’m guessing they got new management over the summer because now every couple weeks or so when I come here it’s awful.
Atmosphere: 1
Food: 1
Service: 1
Went through this morning at around eight o’clock…waited to give order, gave order, got to window and was told no cash. My coffee is sitting there at the window, and I was paying cash…I was told their system could only do credit…being a very regular customer I was somewhat dismayed. They just threw my coffee away and blew me off. I was not told upon ordering, and there were no signs posted. I had to go to another, and will be letting their district manager know, of course (she is very responsive, and she strives for customer service). Like so many other customers here, I feel this is a subpar DD with subpar staff. Very convenient, but hard pass.
Atmosphere: 1
Food: 1
Service: 1
Slowest service ever. Employees gave us an incomplete order due to their receipt machine being broken then acted like we were insane asking for the doughnuts we already paid for.
Atmosphere: 2
Food: 5
Service: 1
This location is absolute trash! I will drive a little farther from now on to another location. I’m not wasting my hard earned money on wrong orders and/or jet black burnt cheese! Also, expect tips in a drive thru and no receipt?? No thanks!!!
Atmosphere: 1
Food: 1
Service: 1
I just went for a late night coffee run and the young girl at the window had a lot of attitude, and made a comment under her breath. I understand this being a fast food place but the sassy behavior was uncalled for.
Atmosphere: 1
Food: 3
Service: 1
I dont get why every business on the planet is laser focused on To go and drive thru. Yes dont acknowledge the customer's that walk in. Pay attention to the business right in front of you.
Atmosphere: 1
Food: 5
Service: 1
Terrible. Drinks are never made the same. Today my coffee cup wasn’t even filled - it was 1/2 empty. I have never gone to this Dunkin and had a good experience with the food or drinks. Also, I ordered this same drink yesterday from a different Dunkin and it was $2 cheaper & looked completely different- how?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I love DD coffee.
Atmosphere: 5
Food: 5
Service: 5
friendly staff and great drink options.
Atmosphere: 5
Food: 5
Service: 5
Went in around 10:45, only 1 person in the lobby so not too busy, but drive thru was full so I can understand their business. However employee talking on her ear buds instead of answering us wasn’t the best Impression and our food was hot but we had to wait for donuts and had to remind them they never gave us our donuts (the easiest part of the order to fill). Inside needed to be swept as trash accumulated on floor in several spots.
Outside of the building looks horrible like it’s been through an earth quake. Although Inside was decent except for floor.
Main question would I eat here again.
No
Atmosphere: 1
Food: 4
Service: 1
Dunkin used to be good. Now all there food tastes fake, pre cooked and full of preservatives. I'll drink the coffee but go somewhere else for food. So I don't go often cause I don't like stopping at 2 places to get breakfast.
Atmosphere: 1
Food: 1
Service: 2
I order a ham and Swiss crossisont with a large ice coffee. Was told the total was 9.84 got to the window and a few sec later a lady with purple hair had an attitude and was more on her phone than to help me. I waited in drive thru for 3mins waiting on my crossisont just to get told they didnt have it and wasn't aware she took it off my order. She had an attitude and on her phone. Poor customer service
Atmosphere: 1
Food: 1
Service: 1
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