Jimmy Hula's Oakleaf
9711 Applecross Rd, Jacksonville
(904) 337-0797
Recent Reviews
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Loved the food! Service could have been a little better & the place could have been a little ckeaner. Seemed a little disorganized.
Atmosphere: 3
Food: 4
Service: 2
Jimmy Hula! You know you are wrong for placing burnt tortilla chips in our to-go order. Also, instead of placing pieces of 2 decent cuts of corn, I get a piece of the end of the tail of corn. Hadn’t been to this location since it 1st opened and this presentation is not very impressive in making me a return customer. Those tortilla chips should’ve been discarded!
Atmosphere: 3
Food: 2
Service: 2
Place is just dirty. Lazy staff, food and trash all over the floors and tables. This location has some serious management issues. Food was lackluster and lazily put together. Staff stands around looking lost. Our table and two others were waiting well past acceptable time for basic food. Forgot items we ordered. Cold food. Will not come back ever. Whoever owns this location needs a wake up call. Place is garbage.
Atmosphere: 1
Food: 2
Service: 1
Place looks a bit run down and kinda dirty. Tables a little worn in and there was food or something on the seats. Sandwiches not too bad, burgers are ok, bowls pretty good, but servers seem to have forgotten to give us some food after some time had passed finally gave it to us. But beware in the burgers you'll sometimes find a surprise like the tip on a sauce container, which I'll attach a picture cause it was hard to believe myself.
Atmosphere: 1
Food: 2
Service: 2
Have not been in to eat in a while. But I do cook and eat Jasmine Rice at home often and it always makes the dishes taste great. But the Dish I ordered should had came with Jasmine Rice if it was Jasmine Rice it was the lowest quality you can purchase. Pretty sad for what I recived for my meal.
I ordered the bowl with tuna. Tuna was the only item I ate out of the bowl. Sorry to say I will not be back. I can do better at home with better quality products.
Kids were friendly and nice.
Atmosphere: 2
Food: 1
Service: 2
Terrible!!After Sitting on hold for 20 mins to place a pick up order we decided to dine in. Once we went in we were told they were out of steak and currently thawing some out. 30 mins after ordering my Tuna Poke bowl still wasn't brought to me, the Baja bowl was supposed to be grilled chicken and they fried it and it took them 25 mins to bring the kids burger out. They were not busy at all and its literally all kids and very young adults working. I wont be back.
Atmosphere: 1
Food: 1
Service: 1
Saw a post about a Wednesday special on a burger and beer. Showed up and they wouldn’t honor it.
So,,, we love coming to play trivia on Thursday evenings. Everyone is really nice and my wife loves the jimmy bowl. I enjoy the hamburger with Bacon. Ryan, from trivia nation is awesome. We see him at 2 other locations.
Atmosphere: 5
Food: 5
Service: 5
Not a good experience last night. Ordered a bowl while the restaurant was not busy and it still took a good 20 minutes. What made it worse was my food (along with 3 other orders) was placed in the window right next to an employees half finished cherry coke bottle. I had alresdy requested a refund after the extremely long wait, and although the person on duty graciously offered to give me the bowl for free, the employee beverage right next to my food made the meal even less appealing. They were all friendly employees and the atmosphere was fine; just need coaching on Food Safety and customer service.
Atmosphere: 4
Food: 1
Service: 1
The food is always good and the service is awesome
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Used to come here a lot. Tonight I was reminded why we stopped. They took mine and my husband’s order. No issue. He waited 10 minutes, got cold fish on his tacos. I waited 10 more minutes only to be told the ran out of the major components for my food their coleslaw) and I had to substitute with lettuce. Underwhelmed. This is a bad management issue. 14:59 and counting on this place. Maybe the next place will do better.
Atmosphere: 4
Food: 1
Service: 4
Doordash order. The door dasher followed directions perfectly. My food was overcooked. Not sure if that is the common outcome for the location in Oakleaf or not. Nonetheless, I ordered the Teriyaki Bowl and fried sweet plantains. The plantains were amazing. The teriyaki bowl was essentially charred. Unfortunately, there is no option here to add a picture. Otherwise I would.
Food: 1
We had a great time with Trivia Nation! Food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Loved Trivia Nation!
Atmosphere: 5
Food: 5
Service: 5
It's $8 a taco. That's offensive.
Atmosphere: 4
Food: 1
Service: 4
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