Pulled in at 10:15 Friday, May 23, 2025. One car was in front of us. We sat at the menu without anyone acknowledging we were there. As we started to drive away thinking they were closed for some reason, a male voice took our order. 4 Krystal’s, 1- pup, 1 medium fry and 1- Spicy Chicken. Pulled to window, a female asks what we ordered. We told her, she takes our card, runs it and say- ‘It’s going to be awhile’ please pull up. My hubby asked, ‘wait, what is a while, she laughed and told us to pull forward. We did, we noticed there was 1 other car. (The car that was in front of us). We sat there for 5 more cars to pull forward (now parking in parking spots). We witnessed the male voice come out of the door, go to car (in front of us) said, he’s made their order 2 times, why don’t they have it. Started cursing and having a melt down, and yelling he was the ONLY one here, taking orders and cooking, that it is BS. He came to us and asked what we ordered. We told him. We also said, we would like our money back that female should have told us about the waiting BEFORE she ran our card. He ignored that. About 25 minutes later, female comes out with our order. We are staying at Hilton next door. We both take a bit of our Krystal’s and say- They are either frozen burned or still frozen when they were trying to cook them. No onion on them and absolutely DISGUSTING. Chili Pup and Spicy Chicken were cold but cooked. Worst part about this, Tampa only has 1 Krystal burger location so we were so excited when we saw a Krystal burger next to the Hilton off 17 & 295. Only for it to be the WORST experience and disgusting Krystal burger. Absolutely awful.
Philip Amorgianos
Tasty drive thru food.
Stephen Mabey
It was late and I got my order in a very timely manner
Maliery Smith
Annoying more than anything because it was a late night… and when I asked for extra mustard and pickle, instead, they gave me 1 billion pieces of onion, falling out of one burger and it got all over my belongings. I’m sure someone thought it was funny. I didn’t. They wasted their companies resources and my time. I guess it’s best to lower my expectations regarding this type of establishment if I’m to be met with this type of behavior.
GlitterFactory 1
Service was spot on. Order was correct as well. It was 1045pm, at night on a Wednesday. My first time ever to a Krystal as well. I would not recommend it. Just soggy, gray looking burger, seeming just put on the bread with out draining, soggy'd the bread completely and for the flavor, just not good in my opinion, I had a 3 burger meal... I ate 1 and a bit of the second one... stopped, fries were old and chewy, and just not good. The diet coke was good. The windows in the whole store were fogged up and water running down them could not see out one window at all. It seemed a bit runned down or not cared for in the best way. My experience was not an enjoyable one. Sorry, but I do not think Krystal is a place I'll be revisiting again.
Jason C
Went and ordered 5/1 12:40 am food was great ! Was quick too
Tamara Crady
I love Krystal Burgers they're just fabulous little treats.
Wes Sanders
From walking in to eating in a few minutes. Burgers and fries fresh and piping hot. Staff was supper friendly on top of being efficient. Best Krystal's experience i have had in a long time. Thank you
Fresh hot food made to order which was a plus. Great customer service and easy access right off the Main Street and close proximity to a few hotels.
Micah Ray
Breakfast was cooked to order very friendly staff and good food
Annette Pozar
Over the years there food got realy bad not fresh even the taste was bad and I on more then one occasion had employees be very rude to me and others at the counter which prompted me to leave I haven't been back there for years or any other Krystal's
Mike Lawrence
We had a huge order in excess of 50.00, they handled it professionally and the food quality was top notch
Wayne Wilson
The food was hot and fresh but after you order you have to pull around and wait. They served two people after me and I had to go back through the line to inquire where my order was. Was advised almost done.
Pulled in at 10:15 Friday, May 23, 2025. One car was in front of us. We sat at the menu without anyone acknowledging we were there. As we started to drive away thinking they were closed for some reason, a male voice took our order. 4 Krystal’s, 1- pup, 1 medium fry and 1- Spicy Chicken. Pulled to window, a female asks what we ordered. We told her, she takes our card, runs it and say- ‘It’s going to be awhile’ please pull up. My hubby asked, ‘wait, what is a while, she laughed and told us to pull forward. We did, we noticed there was 1 other car. (The car that was in front of us). We sat there for 5 more cars to pull forward (now parking in parking spots). We witnessed the male voice come out of the door, go to car (in front of us) said, he’s made their order 2 times, why don’t they have it. Started cursing and having a melt down, and yelling he was the ONLY one here, taking orders and cooking, that it is BS. He came to us and asked what we ordered. We told him. We also said, we would like our money back that female should have told us about the waiting BEFORE she ran our card. He ignored that. About 25 minutes later, female comes out with our order. We are staying at Hilton next door. We both take a bit of our Krystal’s and say- They are either frozen burned or still frozen when they were trying to cook them. No onion on them and absolutely DISGUSTING. Chili Pup and Spicy Chicken were cold but cooked. Worst part about this, Tampa only has 1 Krystal burger location so we were so excited when we saw a Krystal burger next to the Hilton off 17 & 295. Only for it to be the WORST experience and disgusting Krystal burger. Absolutely awful.
Tasty drive thru food.
It was late and I got my order in a very timely manner
Annoying more than anything because it was a late night… and when I asked for extra mustard and pickle, instead, they gave me 1 billion pieces of onion, falling out of one burger and it got all over my belongings. I’m sure someone thought it was funny. I didn’t. They wasted their companies resources and my time. I guess it’s best to lower my expectations regarding this type of establishment if I’m to be met with this type of behavior.
Service was spot on. Order was correct as well. It was 1045pm, at night on a Wednesday. My first time ever to a Krystal as well. I would not recommend it. Just soggy, gray looking burger, seeming just put on the bread with out draining, soggy'd the bread completely and for the flavor, just not good in my opinion, I had a 3 burger meal... I ate 1 and a bit of the second one... stopped, fries were old and chewy, and just not good. The diet coke was good. The windows in the whole store were fogged up and water running down them could not see out one window at all. It seemed a bit runned down or not cared for in the best way. My experience was not an enjoyable one. Sorry, but I do not think Krystal is a place I'll be revisiting again.
Went and ordered 5/1 12:40 am food was great ! Was quick too
I love Krystal Burgers they're just fabulous little treats.
From walking in to eating in a few minutes. Burgers and fries fresh and piping hot. Staff was supper friendly on top of being efficient. Best Krystal's experience i have had in a long time. Thank you
It's clean, fast service, friendly workers!!!
Great for a late night snack!
Restaurantji Recommends
Fresh hot food made to order which was a plus. Great customer service and easy access right off the Main Street and close proximity to a few hotels.
Breakfast was cooked to order very friendly staff and good food
Over the years there food got realy bad not fresh even the taste was bad and I on more then one occasion had employees be very rude to me and others at the counter which prompted me to leave I haven't been back there for years or any other Krystal's
We had a huge order in excess of 50.00, they handled it professionally and the food quality was top notch
The food was hot and fresh but after you order you have to pull around and wait. They served two people after me and I had to go back through the line to inquire where my order was. Was advised almost done.
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