The food has always been phenomenal there and the portions are impressive, but when approaching the counter today, I was met with an extremely unpleasant and impatient lady. I asked for a bourbon chicken sample for the girl, and I was stuck between orange chicken or a new unfamiliar spicy chicken. I asked to try the spicy and she was very careful not to give a big piece. After 6 or 7 stabs then rejections from her toothpick, she finally found one worthy of a sample. After every sample she handed me, she rushed other people behind us in front of us when there wasn’t even any line behind us other than the one she encouraged.
I get the hustle and bustle of business, but there’s a fine line between efficiency and impatience and she was well beyond the line. Serve one person at a time and give us the 20 seconds it takes to not push someone in front of us and cause people to knock into someone wearing heels. Very rude and completely messed up our plans because of impatience. Great food ruined by a horrible human. Slow down. She was sure when I asked for a sample of the orange chicken to tell me there’s people behind me and are we gonna order are we gonna order hurry hurry that way my date stormed off after the embarrassing encounter of other customers pushing us out of the way while listening to the demanding older lady. wish I could Give zero stars smh. Do better
Atmosphere: 1
Food: 5
Service: 1
monica holt
This restaurant is located inside of the food court in Orange Park Mall I've eaten there several times over the years always trying to give them the benefit of the doubt and each time is a disappointment I purchased a dinner from them last night the chicken was dried out and hard, unable to chew the green beans dried out and shriveled up & overcooked I think I finally learned my lesson never again!
Atmosphere: 3
Food: 1
Service: 4
kenny windham
strips of metal in the food makes it to hard to chew.
Atmosphere: 2
Food: 1
Service: 3
Gail Yvonne
I ordered my food from door dash, and the shrimp pad Thai is delicious. The spring rolls were amazing. I also order a Thai iced tea, and wasn't a fan of it , but over all the food was delicious. Definitely recommend, especially for the price..
Atmosphere: 5
Food: 5
Service: 5
Rachael Graham
Bourbon chicken is a classic. Grilled and delicious. I like the bang bang chicken and the wantons are omg good
Jena Blocker
My husband and I love the Thai chicken. It's spicy, fresh and delicious every time. It's valentines day and we are here bc It's that good! We even ordered 2 plates each to have leftovers lol
Alexander Biega
Sarku Japan is way better. The chicken here was very chewy and he didn't have any substance. I might as well have been made of water and rubber.
Thomas D
I got the kickin chicken with fried rice.
Extremely disappointed took one bite of the chicken and it was grey on the inside.. the shrimp sauce I paid extra for tasted like it was watery mayonnaise.
Steer clear from here I threw the food away couldn’t even force myself to eat it
Jim
Do not waste you're money or time.
Mike
Outstanding food in a food court. Make it a point to swing by at least once a week
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Party Tray Bourbon Chicken, Singapore
Their lemon pepper chicken is amazing. I will go and get a combo 3 of the lemon pepper chicken eat that in the food court for lunch. Go back, get another combo 3 of lemon pepper chicken, and take that home to eat for dinner.
Food: 5
Maureen Ahearn
rude staff, pictures on the board for food is not what you get and the food is very dry
Atmosphere: 1
Food: 1
Service: 1
Carm Hick
rude staff, pictures on the board for food is not what you get and the food is very dry
marianna nikolaeva
NO MATTER WHAT YOU GET it will be worth it ☝️?? this place NEVER disappoints, from the full meals that are more than generous all the way to the sides‼️and you won’t stand forever in a line‼️?✨that’s why I rate EVERYTHING a 5✨?
The food has always been phenomenal there and the portions are impressive, but when approaching the counter today, I was met with an extremely unpleasant and impatient lady. I asked for a bourbon chicken sample for the girl, and I was stuck between orange chicken or a new unfamiliar spicy chicken. I asked to try the spicy and she was very careful not to give a big piece. After 6 or 7 stabs then rejections from her toothpick, she finally found one worthy of a sample. After every sample she handed me, she rushed other people behind us in front of us when there wasn’t even any line behind us other than the one she encouraged.
I get the hustle and bustle of business, but there’s a fine line between efficiency and impatience and she was well beyond the line. Serve one person at a time and give us the 20 seconds it takes to not push someone in front of us and cause people to knock into someone wearing heels. Very rude and completely messed up our plans because of impatience. Great food ruined by a horrible human. Slow down. She was sure when I asked for a sample of the orange chicken to tell me there’s people behind me and are we gonna order are we gonna order hurry hurry that way my date stormed off after the embarrassing encounter of other customers pushing us out of the way while listening to the demanding older lady. wish I could
Give zero stars smh. Do better
Atmosphere: 1
Food: 5
Service: 1
This restaurant is located inside of the food court in Orange Park Mall I've eaten there several times over the years always trying to give them the benefit of the doubt and each time is a disappointment I purchased a dinner from them last night the chicken was dried out and hard, unable to chew the green beans dried out and shriveled up & overcooked I think I finally learned my lesson never again!
Atmosphere: 3
Food: 1
Service: 4
strips of metal in the food makes it to hard to chew.
Atmosphere: 2
Food: 1
Service: 3
I ordered my food from door dash, and the shrimp pad Thai is delicious. The spring rolls were amazing. I also order a Thai iced tea, and wasn't a fan of it , but over all the food was delicious. Definitely recommend, especially for the price..
Atmosphere: 5
Food: 5
Service: 5
Bourbon chicken is a classic. Grilled and delicious. I like the bang bang chicken and the wantons are omg good
My husband and I love the Thai chicken. It's spicy, fresh and delicious every time. It's valentines day and we are here bc It's that good! We even ordered 2 plates each to have leftovers lol
Sarku Japan is way better. The chicken here was very chewy and he didn't have any substance. I might as well have been made of water and rubber.
I got the kickin chicken with fried rice.
Extremely disappointed took one bite of the chicken and it was grey on the inside.. the shrimp sauce I paid extra for tasted like it was watery mayonnaise.
Steer clear from here I threw the food away couldn’t even force myself to eat it
Do not waste you're money or time.
Outstanding food in a food court. Make it a point to swing by at least once a week
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Party Tray Bourbon Chicken, Singapore
Restaurantji Recommends
Bourbon chicken is.da bomb!
Atmosphere: 2
Food: 5
Service: 3
Their lemon pepper chicken is amazing. I will go and get a combo 3 of the lemon pepper chicken eat that in the food court for lunch. Go back, get another combo 3 of lemon pepper chicken, and take that home to eat for dinner.
Food: 5
rude staff, pictures on the board for food is not what you get and the food is very dry
Atmosphere: 1
Food: 1
Service: 1
rude staff, pictures on the board for food is not what you get and the food is very dry
NO MATTER WHAT YOU GET it will be worth it ☝️?? this place NEVER disappoints, from the full meals that are more than generous all the way to the sides‼️and you won’t stand forever in a line‼️?✨that’s why I rate EVERYTHING a 5✨?
Atmosphere: 5
Food: 5
Service: 5
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