Always good food! Been loving Sarku for many many years!
Food: 5
Kayla Hobgood
We are here today . All though service was fast and the food was well eaten and tasted good . The after affects were not so great . My husband and 2 year old both got severe food poisoning . Vomiting, diarrhea , and severe stomach pain . Not a fun experience . We will no longer be dining here .
Atmosphere: 2
Food: 2
Service: 3
skmmiranda1
Ordered on line to pick up two orders of chicken teriyaki using Doordash pick up app. The lady at the register didn't seem to speak English very well and basically said we don't have your food. So I wait in line and when I get back to the register the lady who doesn't speak English well basically told me they didn't have my order. So I rate Sarku at the Orange Park Mall zero stars but since the lowest rate I can give is 1 star they get 1 star only by default. The same rating goes to the Doordash Pick Up app as well. One and Done! Not coming back.
Atmosphere: 1
Food: 1
Service: 1
Nolaw King
Food always hot and good
Atmosphere: 4
Food: 5
Service: 4
Jana Casey Rowe
I work in the mall and no matter what, the app never works. No matter what the special is they can’t ring it up. You can’t ask questions because the cashier is always confused with the online orders
Atmosphere: 1
Food: 3
Service: 1
Martell Bell
This is the best Chinese food in all of Jacksonville it’s always fresh the workers are always nice and helpful with suggestions. And the teriyaki sauce is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Robin christ
Always good
Atmosphere: 5
Food: 5
Service: 5
Ryan Palmer
For mall food it's good. I love Japanese food and good portions also.
Atmosphere: 3
Food: 5
Service: 5
Luis Luna
I've been a loyal customer here for awhile now I have never had any issues or complaints about the food nor the staff, food is always hot and delicious and the staff I see and interact on a daily basis are just amazing. I have always been treated with the highest respect as I treat them the same as well you feel as family, we joke and have many many laughs everyone here are just awesome we get along so well that I even named two of the woman there mama 1 and mama 2. The entire team here are good people from the staff upfront to the staff in the back, hands down this is the best location to come to 😊👏👏👏👍🤙.
This place has the best teriyaki chicken ever !!!!!!!!!!! No wating for food
Atmosphere: 5
Food: 5
Service: 5
Kenneth McAllister
Food is always fresh and delicious!
Joshua Foster
consistently Excellent food in the mall. I've been going there over 20 years! The food hasn't changed
Atmosphere: 4
Food: 5
Service: 5
Jimmy Harris
Great food
David Lawrence S.
Just had a bad experience at this location. I need people to understand it's not what you say it's how you say it. I will never spend my money here and will not be returning.
-It's not my fault that you guys are short staffed. - Al I asked for is a veggie sushi roll, this does not take long. - You don't say we apologize or is it anything else we can do for you. - The comes and completely looks like she can barely understand what I'm saying. - She allowed her cashier to continue to defend how rude she was to me and walk off.
Great food and service. Never disappointed
Atmosphere: 5
Food: 5
Service: 5
Always good food! Been loving Sarku for many many years!
Food: 5
We are here today . All though service was fast and the food was well eaten and tasted good . The after affects were not so great . My husband and 2 year old both got severe food poisoning . Vomiting, diarrhea , and severe stomach pain . Not a fun experience . We will no longer be dining here .
Atmosphere: 2
Food: 2
Service: 3
Ordered on line to pick up two orders of chicken teriyaki using Doordash pick up app. The lady at the register didn't seem to speak English very well and basically said we don't have your food. So I wait in line and when I get back to the register the lady who doesn't speak English well basically told me they didn't have my order. So I rate Sarku at the Orange Park Mall zero stars but since the lowest rate I can give is 1 star they get 1 star only by default. The same rating goes to the Doordash Pick Up app as well. One and Done! Not coming back.
Atmosphere: 1
Food: 1
Service: 1
Food always hot and good
Atmosphere: 4
Food: 5
Service: 4
I work in the mall and no matter what, the app never works. No matter what the special is they can’t ring it up. You can’t ask questions because the cashier is always confused with the online orders
Atmosphere: 1
Food: 3
Service: 1
This is the best Chinese food in all of Jacksonville it’s always fresh the workers are always nice and helpful with suggestions. And the teriyaki sauce is always fresh.
Atmosphere: 5
Food: 5
Service: 5
Always good
Atmosphere: 5
Food: 5
Service: 5
For mall food it's good. I love Japanese food and good portions also.
Atmosphere: 3
Food: 5
Service: 5
I've been a loyal customer here for awhile now I have never had any issues or complaints about the food nor the staff, food is always hot and delicious and the staff I see and interact on a daily basis are just amazing. I have always been treated with the highest respect as I treat them the same as well you feel as family, we joke and have many many laughs everyone here are just awesome we get along so well that I even named two of the woman there mama 1 and mama 2. The entire team here are good people from the staff upfront to the staff in the back, hands down this is the best location to come to 😊👏👏👏👍🤙.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place has the best teriyaki chicken ever !!!!!!!!!!! No wating
for food
Atmosphere: 5
Food: 5
Service: 5
Food is always fresh and delicious!
consistently Excellent food in the mall. I've been going there over 20 years! The food hasn't changed
Atmosphere: 4
Food: 5
Service: 5
Great food
Just had a bad experience at this location. I need people to understand it's not what you say it's how you say it. I will never spend my money here and will not be returning.
-It's not my fault that you guys are short staffed.
- Al I asked for is a veggie sushi roll, this does not take long.
- You don't say we apologize or is it anything else we can do for you.
- The comes and completely looks like she can barely understand what I'm saying.
- She allowed her cashier to continue to defend how rude she was to me and walk off.
never coming back here at all.
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