Food was cheesy, hot and tasted good! The gentleman was extremely helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: XL NY Cheese Slice
Jessica Reichner
Typically mall Sbarro, food was as expected and customer service was good. Gentleman was very friendly. No complaints
Not fill service sbarro, only pizza, Stromboli and drinks from what I seen
Food: 5
Service: 5
Paul Frank
Good pizza for being inside of the mall definitely recommended
Atmosphere: 5
Food: 5
Service: 5
Viveka Romaguerra
The workers there treated me very well, they are attentive and they are very good with the children because I saw that they give them cookies and chips. I was helped by the girl who, despite not mastering the language, is very friendly and is the only one who calls me Hanny. . (Sweet) I visit that pizzeria every weekend and I don't leave the mall without first buying those pizzas
Atmosphere: 4
Food: 4
Service: 4
Robert Cranford
I thought it was pretty good and the service was on point!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Slice
Janice Gibson
Neither the person handling the food nor the cashier spoke good English or really cared about communication.When ordering I noticed there was a pizza with no red sauce. I asked if it was like Alfredo. His response was white cheddar. I’m not a huge fan of red sauce so I decided to go with it. He did seem to know enough English to ask for here or to go.At the register we were rung up for our two slices of pizza and two drinks. Our total was either $15 or $16 and some change. I asked the lady to please split my payment. $15 on one card. The rest on another. She gave me a blank look. Did something on the register and said okay. So I tapped my card. She didn’t say anything but the screen came up again to pay. Figuring she’d done as asked I switched cards as planned. She said $1. I told her I had wanted to split the payment. She should have been paid. She flipped the register screen around to show I owed $1. I said now I don’t know what’s what on the cards. I pulled out another card. Thinking it had gone through I stepped aside for my other half to grab our drinks. She called over the guy handling the food. He called out we still owed. I said to him it should be paid it was split between cards. He flipped the screen around to show I still owed $15. I ran the original card again. After affirming we were good we hurried along. It was a very embarrassing ordeal. I didn’t get a receipt. I do feel as if I somehow I over paid.Once I was seated my other half scouted out other places to get napkins and straws for our to order.I know it’s on the mall to keep the food court clean… there wasn’t a clear surface anywhere. The sides of the tables were sticky. There was a lady wondering around with a towel and spray pretending to clean. We found the least bad option to sit down.My other half had no complaints with his pizza. Mine was all right. There was no sauce of any kind. It was basically cheesy bread shaped like a slice of pizza.I told him I don’t want to eat here again. I don’t like places where I can’t be understood. I’m handicap and have enough issues without being made to feel incompetent and/or embarrassed.
Atmosphere: 2
Food: 3
Service: 1
TINA
Ordered the NY Combo. The pizza slices were stacked in one box causing the cheese and toppings to stick to the flimsy paper. Bad service.
Atmosphere: 1
Food: 1
Service: 1
John G
Like being in New York City! My old boss Michael would always rave about going to NYC for business and getting the best pizza at Sbarro's.
Atmosphere: 5
Food: 5
Service: 5
Angel Reve
ExcellentBest Pizza in JacksonvilleThe pizzas are very delicious and it has a good view.The workers are very friendly and if you ask them to make more additions to the pizza they do it.Even though they are paid very little, they try hard to work very well.ExcellentBest pizzas in JacksonvilleThe pizzas are very tasty and it has a good viewThe workers are very friendly and if they ask them to make more additions to the pizza they doEven though they get paid very little, they try to work very well
Atmosphere: 5
Food: 5
Service: 5
br0k3.m1k3y
they pizza is really good, coming from my point of view the customer service is always so perfect, on weekends it tends to get really busy and sometimes there quick to take your order and move onto the next person but coming from someone who currently works in food service i get how it is completely, they always make my pizza good and they never fail to make sure i got everything i needed/wanted, i really don’t understand why some people give this place bad reviews because honestly this is the best pizza in jacksonville 10/10 service 10/10 pizza and 10/10 composure, don’t stop doing what your doing
Kid-friendliness: they happen to be really well with kids, the manager or own i’m not really sure gave my kid a free a slice with the purchase of 2 others that i bought, there so nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roman Topping Slice, Slice of Stuffed Pizza, XL NY Cheese Slice, Pizza Slice
I love sabarros and I usually always have good service. But this time it was awful. I had to yell to get someone to come out from the back to come serve guests that were waiting. Then I noticed he NEVER changed his gloves (he had gloves on prior to come out the back) from getting the first customers food, then touching the register, then touch my food, then to grab my cash. ALL with the same gloves on. Who knows if he changed them after I left. I will be coming back to talk to the manager. This cannot be acceptable, especially during late lunch time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pizza Slice
Emily P
If I could leave 0 stars I would, this teenage boy told be they were closed at 720pm when they ckose at 8pm. I watched him carry 3 full pizzas to the back. This boy was not wearing a name tags and would not tell me his name. Horrible service.
Dony Mars
(Translated by Google) They don't have stromboli(Original)Non hanno stromboli
Sean Featherstone
This place has the best pizza by the slice I love it highly recommend it in Orange Park Mall
Atmosphere: 5
Food: 5
Service: 5
unknown master
Expensive , but great pizza ,the 2young boys were really friendly
Food was cheesy, hot and tasted good! The gentleman was extremely helpful and friendly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: XL NY Cheese Slice
Typically mall Sbarro, food was as expected and customer service was good. Gentleman was very friendly. No complaints
Not fill service sbarro, only pizza, Stromboli and drinks from what I seen
Food: 5
Service: 5
Good pizza for being inside of the mall definitely recommended
Atmosphere: 5
Food: 5
Service: 5
The workers there treated me very well, they are attentive and they are very good with the children because I saw that they give them cookies and chips. I was helped by the girl who, despite not mastering the language, is very friendly and is the only one who calls me Hanny. . (Sweet) I visit that pizzeria every weekend and I don't leave the mall without first buying those pizzas
Atmosphere: 4
Food: 4
Service: 4
I thought it was pretty good and the service was on point!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Slice
Neither the person handling the food nor the cashier spoke good English or really cared about communication.When ordering I noticed there was a pizza with no red sauce. I asked if it was like Alfredo. His response was white cheddar. I’m not a huge fan of red sauce so I decided to go with it. He did seem to know enough English to ask for here or to go.At the register we were rung up for our two slices of pizza and two drinks. Our total was either $15 or $16 and some change. I asked the lady to please split my payment. $15 on one card. The rest on another. She gave me a blank look. Did something on the register and said okay. So I tapped my card. She didn’t say anything but the screen came up again to pay. Figuring she’d done as asked I switched cards as planned. She said $1. I told her I had wanted to split the payment. She should have been paid. She flipped the register screen around to show I owed $1. I said now I don’t know what’s what on the cards. I pulled out another card. Thinking it had gone through I stepped aside for my other half to grab our drinks. She called over the guy handling the food. He called out we still owed. I said to him it should be paid it was split between cards. He flipped the screen around to show I still owed $15. I ran the original card again. After affirming we were good we hurried along. It was a very embarrassing ordeal. I didn’t get a receipt. I do feel as if I somehow I over paid.Once I was seated my other half scouted out other places to get napkins and straws for our to order.I know it’s on the mall to keep the food court clean… there wasn’t a clear surface anywhere. The sides of the tables were sticky. There was a lady wondering around with a towel and spray pretending to clean. We found the least bad option to sit down.My other half had no complaints with his pizza. Mine was all right. There was no sauce of any kind. It was basically cheesy bread shaped like a slice of pizza.I told him I don’t want to eat here again. I don’t like places where I can’t be understood. I’m handicap and have enough issues without being made to feel incompetent and/or embarrassed.
Atmosphere: 2
Food: 3
Service: 1
Ordered the NY Combo. The pizza slices were stacked in one box causing the cheese and toppings to stick to the flimsy paper. Bad service.
Atmosphere: 1
Food: 1
Service: 1
Like being in New York City! My old boss Michael would always rave about going to NYC for business and getting the best pizza at Sbarro's.
Atmosphere: 5
Food: 5
Service: 5
ExcellentBest Pizza in JacksonvilleThe pizzas are very delicious and it has a good view.The workers are very friendly and if you ask them to make more additions to the pizza they do it.Even though they are paid very little, they try hard to work very well.ExcellentBest pizzas in JacksonvilleThe pizzas are very tasty and it has a good viewThe workers are very friendly and if they ask them to make more additions to the pizza they doEven though they get paid very little, they try to work very well
Atmosphere: 5
Food: 5
Service: 5
they pizza is really good, coming from my point of view the customer service is always so perfect, on weekends it tends to get really busy and sometimes there quick to take your order and move onto the next person but coming from someone who currently works in food service i get how it is completely, they always make my pizza good and they never fail to make sure i got everything i needed/wanted, i really don’t understand why some people give this place bad reviews because honestly this is the best pizza in jacksonville 10/10 service 10/10 pizza and 10/10 composure, don’t stop doing what your doing
Kid-friendliness: they happen to be really well with kids, the manager or own i’m not really sure gave my kid a free a slice with the purchase of 2 others that i bought, there so nice
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roman Topping Slice, Slice of Stuffed Pizza, XL NY Cheese Slice, Pizza Slice
Restaurantji Recommends
I love sabarros and I usually always have good service. But this time it was awful. I had to yell to get someone to come out from the back to come serve guests that were waiting. Then I noticed he NEVER changed his gloves (he had gloves on prior to come out the back) from getting the first customers food, then touching the register, then touch my food, then to grab my cash. ALL with the same gloves on. Who knows if he changed them after I left. I will be coming back to talk to the manager. This cannot be acceptable, especially during late lunch time.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Pizza Slice
If I could leave 0 stars I would, this teenage boy told be they were closed at 720pm when they ckose at 8pm. I watched him carry 3 full pizzas to the back. This boy was not wearing a name tags and would not tell me his name. Horrible service.
(Translated by Google) They don't have stromboli(Original)Non hanno stromboli
This place has the best pizza by the slice I love it highly recommend it in Orange Park Mall
Atmosphere: 5
Food: 5
Service: 5
Expensive , but great pizza ,the 2young boys were really friendly
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