This place was nice, the food was decent. If you are coming here to do any work online, like most people do at coffee shops like this one, you have to ask for the WiFi password. I’m not sure if it was just the day I was there, but their WiFi did not work at all. Very disappointed since that was the whole reason I went
Atmosphere: 4
Food: 4
Service: 4
K (KCLIXS)
I was discriminated by staff at this establishment, if you’re a person of color, don’t even waste your time. This was actually my first time walking into this establishment and will be my last. As a business owner myself , I’m disgusted with the behavior and attitude the cashier “shy” displayed towards me. When I spoke to Management, he too had no regard, couldn’t even make eye contact while speaking with me. No compassion, no sympathy, nothing and the way “Shy” spoke to me especially as a person of my caliber will never sit right with me. Disgusting. I politely left the establishment and will never return.
Atmosphere: 1
Food: 1
Service: 1
lee E.
My 10 year old said leave a good review ?
Atmosphere: 5
Food: 5
Service: 5
C d
UPDATE - REPLY TO RESPONSE: most people don’t have the time to sit there and dispute charges during their lunch, even more so when they already waited for their order twice.You state the menu lists current prices but I was charged a whole dollar extra on my frappe. Never been anywhere that charges for flavors except for this cafe. That also doesn’t negate the fact that it is still quite difficult to read and very much faded. Could probably afford to upgrade the drive-thru menu considering that coming there isn’t cheap.It’s the surprise factor that’s the biggest problem. Let customers know up front how much things cost before they place the order, perhaps by indicating it on the menu or by verbalizing it. Also wouldn’t hurt to say “hey just a heads up, our egg WHITES are really egg yellows for x-y-z reasons…”Either way, I give places the benefit of the doubt the first time, after the second time I get a bad taste in my mouth and I simply will not continue giving them my business. Nothing personal, just do better. Thanks.***for those reading: I will update this review in the future with a picture of the drive-thru menu for reference***I loved coming here for quite a while, the food, drinks, and service are great… but the last couple times I’ve gotten majorly surprised when I pull up to the window to pay and I’m charged significantly more than what I calculated in my head. Last time it was a slice of apple pie that was close to $9… ONE SLICE.This time I got upcharged for egg whites rather than whole eggs, and upcharged TWICE for something as miniscule as adding flavor to my frappe.**side note: their egg whites are yellow..?**The drive-thru menu is faded and hard to read like it’s been there since the establishment was opened and they have covered the prices with tape with handwritten prices which apparently still do not reflect actual current prices.I hate being caught by surprise when it comes to my money that’s something I don’t like being played with, I can no longer enjoy this place, unfortunately.
Atmosphere: 4
Food: 5
Service: 5
Lavish Touch Photos
I like this place for a quick grab option but dining in is the best way to go. I feel like with dining in, the food always comes out correct with no issues. For the drive through, however, wait times can be long, so only get easy to make items and be sure to check your bag/food before driving off because not all items are packed correctly. Unfortunately, I discovered this on three different visits after driving off but I didn’t have time to drive back for them to correct the issue. The ambiance is cool and staff is friendly!
Atmosphere: 4
Food: 4
Service: 3
Dylan Kozlowski
This place is amazing! Always love trying all the vegan options!
Atmosphere: 5
Food: 5
Service: 5
Tina Dietz
I would come back and give these guys another try, because the food coming out of the kitchen did look really good. My husband and I stopped by for a latte while we were in town, based on the great reviews. I had a chocolate iced doughnut that was delicious, but our lattes were some of the worst I’ve ever had. Tasted like motor oil. We both drank less than half, and both got upset stomachs. I’ve never seen lattes so dark before, and the syrup tasted like it had alcohol in it.
Atmosphere: 5
Food: 2
Service: 5
Abdel Largaespada
Great food, great environment, great service. Will comeback many
Atmosphere: 5
Food: 5
Service: 5
Southeast Travel Guide
I lived in Jacksonville for 6 years and this is one of my favorite places in NE Florida. Great food, really nice desserts, and of course good coffee!I played jazz there regularly for a while and have great memories of my monthly gig. Check their website because there is a grand piano there and regular live music
Atmosphere: 5
Food: 5
Service: 5
Dillon Kelly
An awesome all around coffee shop! We go every time we visit the Jacksonville area. Plenty of coffee and tea options as well as great lunch and breakfast choices or even smoothies! The inside is a great work or study spot as well. Great Gluten free options too!Dietary restrictions: Great Gluten donuts and breakfast sandwiches!
For starters, this place was great before COVID, terrible parking & hard to get to with traffic in a bad location BUT Excellent service & greater food.But after COVID the service & food are now just as bad if not worse than the parking and location.WILL NEVER GO BACK.Highly recommend Starbucks or Daily’s Donuts close by.
Atmosphere: 1
Food: 1
Service: 1
Nadette Alfonso
Worth the wait. Frequent customer. Kids get waffle boats and I enjoy the spinach breakfast burritos. Cinnamon rolls are decent but tend to be dry and dense. Otherwise everything is wonderful. 10-25 min wait in drive thru as it is prepared to order.
Atmosphere: 5
Food: 5
Service: 5
Daniel Irvin
Cool atmosphere and truly affordable it's not too
Atmosphere: 5
Food: 5
Service: 5
Glen S. Friedman
Great place to have quick meetings..or not so quick. Drinks are always top notch and the food is quite varied.
Atmosphere: 5
Food: 5
Service: 5
Andrea Beilke
I don’t understand the hype of the Urban Bean. Every single staff member was rude, and the food was mediocre at best. The atmosphere was chaotic with only one person on the register and one person making drinks. Not a chill, coffeehouse atmosphere but more of a hipster “I’m going to be rude and spit in your drink” type vibe.
This place was nice, the food was decent. If you are coming here to do any work online, like most people do at coffee shops like this one, you have to ask for the WiFi password. I’m not sure if it was just the day I was there, but their WiFi did not work at all. Very disappointed since that was the whole reason I went
Atmosphere: 4
Food: 4
Service: 4
I was discriminated by staff at this establishment, if you’re a person of color, don’t even waste your time. This was actually my first time walking into this establishment and will be my last. As a business owner myself , I’m disgusted with the behavior and attitude the cashier “shy” displayed towards me. When I spoke to Management, he too had no regard, couldn’t even make eye contact while speaking with me. No compassion, no sympathy, nothing and the way “Shy” spoke to me especially as a person of my caliber will never sit right with me. Disgusting. I politely left the establishment and will never return.
Atmosphere: 1
Food: 1
Service: 1
My 10 year old said leave a good review ?
Atmosphere: 5
Food: 5
Service: 5
UPDATE - REPLY TO RESPONSE: most people don’t have the time to sit there and dispute charges during their lunch, even more so when they already waited for their order twice.You state the menu lists current prices but I was charged a whole dollar extra on my frappe. Never been anywhere that charges for flavors except for this cafe. That also doesn’t negate the fact that it is still quite difficult to read and very much faded. Could probably afford to upgrade the drive-thru menu considering that coming there isn’t cheap.It’s the surprise factor that’s the biggest problem. Let customers know up front how much things cost before they place the order, perhaps by indicating it on the menu or by verbalizing it. Also wouldn’t hurt to say “hey just a heads up, our egg WHITES are really egg yellows for x-y-z reasons…”Either way, I give places the benefit of the doubt the first time, after the second time I get a bad taste in my mouth and I simply will not continue giving them my business. Nothing personal, just do better. Thanks.***for those reading: I will update this review in the future with a picture of the drive-thru menu for reference***I loved coming here for quite a while, the food, drinks, and service are great… but the last couple times I’ve gotten majorly surprised when I pull up to the window to pay and I’m charged significantly more than what I calculated in my head. Last time it was a slice of apple pie that was close to $9… ONE SLICE.This time I got upcharged for egg whites rather than whole eggs, and upcharged TWICE for something as miniscule as adding flavor to my frappe.**side note: their egg whites are yellow..?**The drive-thru menu is faded and hard to read like it’s been there since the establishment was opened and they have covered the prices with tape with handwritten prices which apparently still do not reflect actual current prices.I hate being caught by surprise when it comes to my money that’s something I don’t like being played with, I can no longer enjoy this place, unfortunately.
Atmosphere: 4
Food: 5
Service: 5
I like this place for a quick grab option but dining in is the best way to go. I feel like with dining in, the food always comes out correct with no issues. For the drive through, however, wait times can be long, so only get easy to make items and be sure to check your bag/food before driving off because not all items are packed correctly. Unfortunately, I discovered this on three different visits after driving off but I didn’t have time to drive back for them to correct the issue. The ambiance is cool and staff is friendly!
Atmosphere: 4
Food: 4
Service: 3
This place is amazing! Always love trying all the vegan options!
Atmosphere: 5
Food: 5
Service: 5
I would come back and give these guys another try, because the food coming out of the kitchen did look really good. My husband and I stopped by for a latte while we were in town, based on the great reviews. I had a chocolate iced doughnut that was delicious, but our lattes were some of the worst I’ve ever had. Tasted like motor oil. We both drank less than half, and both got upset stomachs. I’ve never seen lattes so dark before, and the syrup tasted like it had alcohol in it.
Atmosphere: 5
Food: 2
Service: 5
Great food, great environment, great service. Will comeback many
Atmosphere: 5
Food: 5
Service: 5
I lived in Jacksonville for 6 years and this is one of my favorite places in NE Florida. Great food, really nice desserts, and of course good coffee!I played jazz there regularly for a while and have great memories of my monthly gig. Check their website because there is a grand piano there and regular live music
Atmosphere: 5
Food: 5
Service: 5
An awesome all around coffee shop! We go every time we visit the Jacksonville area. Plenty of coffee and tea options as well as great lunch and breakfast choices or even smoothies! The inside is a great work or study spot as well. Great Gluten free options too!Dietary restrictions: Great Gluten donuts and breakfast sandwiches!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Dulce Latte, Maple Bacon Doughnut, Blueberry, Cinnamon Roll, Sandwiches, Breakfast Sandwich
Restaurantji Recommends
For starters, this place was great before COVID, terrible parking & hard to get to with traffic in a bad location BUT Excellent service & greater food.But after COVID the service & food are now just as bad if not worse than the parking and location.WILL NEVER GO BACK.Highly recommend Starbucks or Daily’s Donuts close by.
Atmosphere: 1
Food: 1
Service: 1
Worth the wait. Frequent customer. Kids get waffle boats and I enjoy the spinach breakfast burritos. Cinnamon rolls are decent but tend to be dry and dense. Otherwise everything is wonderful. 10-25 min wait in drive thru as it is prepared to order.
Atmosphere: 5
Food: 5
Service: 5
Cool atmosphere and truly affordable it's not too
Atmosphere: 5
Food: 5
Service: 5
Great place to have quick meetings..or not so quick. Drinks are always top notch and the food is quite varied.
Atmosphere: 5
Food: 5
Service: 5
I don’t understand the hype of the Urban Bean. Every single staff member was rude, and the food was mediocre at best. The atmosphere was chaotic with only one person on the register and one person making drinks. Not a chill, coffeehouse atmosphere but more of a hipster “I’m going to be rude and spit in your drink” type vibe.
Atmosphere: 1
Food: 3
Service: 1