I did a mobile order and the 2 donuts I ordered had been replaced and I was notified. I was told that only 1 of the donuts was replaced not both of them. I’m highly disappointed with this due to the fact that I ordered 2 vanilla headlight donuts and received powder donuts with creme. That’s not what I expected them to be replaced with. They should’ve been replaced with chocolate frosted donuts or munchkins to compensate this. I’m high disappointed with this visit. Something needs to be done.
Atmosphere: 1
Food: 1
Service: 1
momof toogirls
I recently visited Dunkin' Donuts in Osprey, FL and had a wonderful experience. I ordered a frozen coffee with whipped cream on top, a decaf iced coffee with cream and sugar, and a small hot coffee—all of which were delicious! The drive-thru was convenient, and the service was fast and friendly. I highly recommend this location for a quick and enjoyable coffee stop. Located in a shared space with CIRCLE K gas station.
Food: 5
Service: 5
Loganik
Great barrista
Atmosphere: 5
Food: 5
Service: 5
Loganik H
Great barrista
Atmosphere: 5
Food: 5
Service: 5
Tom Gauvin
place was empty upon arrival. parking lot dirty with food. three employees talking to themselves. no bagels or breakfast sandwiches available to purchase. we left. sign says new management...sad business
Atmosphere: 1
Food: 1
Service: 1
Nick
Great food, coffee and staff.
Atmosphere: 5
Food: 5
Service: 5
Jerry Moad J.R.
Love this place ?
Atmosphere: 5
Food: 5
Service: 5
Jonathan Pedraz
Terrible staff leader is constantly showing her self as uncaring she don't care if the customer is there they ignore every one so once you start to order it becomes more incoherent disturbing and just plain uncomfortable environment with the morning team today they need training. After noon during the rest of the day the staff will never notice the menu items they dont have for sale so they go back and check like 3 times delaying your order process. They have other personal conversations so loud they forget to address customers when the orders are finished or ready.
Denise Erwin
They are advertising MIDNIGHT COFFEE HOT and serving as COFFEE COLORED HOTWATER. THE COFFEE IS WEAKER THEN THE ORIGINAL COFFEE. DUNCAN CORPORATE WILL BE NOTIFIED WITH A SAMPLE OF WHAT IS BEING SOLD.
Mina Yousef
Customer service was beyond my expectation. The best branch I have ever been
Caeleb went above and beyond decorating this place… and great customer service!
Brian Vinson
Must be under new management again because it was a different experience this time. Fast, friendly, no mistakes in my order, just what I wanted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato
michael
Go there if you want meth or to see meth heads that lliving at the gas station and Dunkin' Donuts..
Atmosphere: 1
Food: 1
Service: 1
Wojtek Iwanczyk
It’s been 20 min since we ordered and it’s taking them this long to make 2 bagels and a sandwich… and we are the only customers here … also, just completely rude and incompetent. We left without getting our order, they were not able to provide a refund because the manager was not available, going to just write it off with my credit card. Absolutely shocking have somebody can’t even make a bagel… mind blowing …
Sterling Padgett
I use to always love coming here but the new manager Amber or whatever her name is was extremely rude to me just because I had to show her how to work the transaction ( I use to work at Dunkin) as soon as I helped her figure it out, she got extremely rude with me. Only employee that deserves to be manager there is a young lady named Haley. The manager is ego and power tripping. So I would avoid this place and the Mobil gas station location as well.
I did a mobile order and the 2 donuts I ordered had been replaced and I was notified. I was told that only 1 of the donuts was replaced not both of them. I’m highly disappointed with this due to the fact that I ordered 2 vanilla headlight donuts and received powder donuts with creme. That’s not what I expected them to be replaced with. They should’ve been replaced with chocolate frosted donuts or munchkins to compensate this. I’m high disappointed with this visit. Something needs to be done.
Atmosphere: 1
Food: 1
Service: 1
I recently visited Dunkin' Donuts in Osprey, FL and had a wonderful experience. I ordered a frozen coffee with whipped cream on top, a decaf iced coffee with cream and sugar, and a small hot coffee—all of which were delicious! The drive-thru was convenient, and the service was fast and friendly. I highly recommend this location for a quick and enjoyable coffee stop. Located in a shared space with CIRCLE K gas station.
Food: 5
Service: 5
Great barrista
Atmosphere: 5
Food: 5
Service: 5
Great barrista
Atmosphere: 5
Food: 5
Service: 5
place was empty upon arrival. parking lot dirty with food. three employees talking to themselves. no bagels or breakfast sandwiches available to purchase. we left. sign says new management...sad business
Atmosphere: 1
Food: 1
Service: 1
Great food, coffee and staff.
Atmosphere: 5
Food: 5
Service: 5
Love this place ?
Atmosphere: 5
Food: 5
Service: 5
Terrible staff leader is constantly showing her self as uncaring she don't care if the customer is there they ignore every one so once you start to order it becomes more incoherent disturbing and just plain uncomfortable environment with the morning team today they need training. After noon during the rest of the day the staff will never notice the menu items they dont have for sale so they go back and check like 3 times delaying your order process. They have other personal conversations so loud they forget to address customers when the orders are finished or ready.
They are advertising MIDNIGHT COFFEE HOT and serving as COFFEE COLORED HOTWATER. THE COFFEE IS WEAKER THEN THE ORIGINAL COFFEE. DUNCAN CORPORATE WILL BE NOTIFIED WITH A SAMPLE OF WHAT IS BEING SOLD.
Customer service was beyond my expectation. The best branch I have ever been
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Caeleb went above and beyond decorating this place… and great customer service!
Must be under new management again because it was a different experience this time. Fast, friendly, no mistakes in my order, just what I wanted.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caramel Iced Macchiato
Go there if you want meth or to see meth heads that lliving at the gas station and Dunkin' Donuts..
Atmosphere: 1
Food: 1
Service: 1
It’s been 20 min since we ordered and it’s taking them this long to make 2 bagels and a sandwich… and we are the only customers here … also, just completely rude and incompetent. We left without getting our order, they were not able to provide a refund because the manager was not available, going to just write it off with my credit card. Absolutely shocking have somebody can’t even make a bagel… mind blowing …
I use to always love coming here but the new manager Amber or whatever her name is was extremely rude to me just because I had to show her how to work the transaction ( I use to work at Dunkin) as soon as I helped her figure it out, she got extremely rude with me. Only employee that deserves to be manager there is a young lady named Haley. The manager is ego and power tripping. So I would avoid this place and the Mobil gas station location as well.
Atmosphere: 1
Food: 3
Service: 1
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