Ordered from here for a change in our regular lunch spots... Big mistake. Ordered ahead online, and food was supposed to be ready, but when we arrived, they didn't acknowledge us and instead made us wait until they served all the people in the line. The food was terrible, and that had to be the worst cooked rice I have ever seen it was overcooked, and all mashed together into a single solid ball of rice, yet some part where under cooked...insane. I also got massive food poisoning and was out sick for 3 days; throwing up all 3 days. Lost several pounds and didn't start eating normally for at least a week.
Atmosphere: 1
Food: 1
Service: 1
Bryan Wilson
Food and service is always on point.Eat here several times a month and never a problem.
Vincent The Keeper
Honestly love Pollo. Gran yourself a Tropichop the way you like it, half chicken with rice and beans. Always hits the spot. "Pollo Tropee- cal , Pollo Tropee-cal, Chikeeeen on the grill"
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Black Beans
Sandra
Congratulations, everything is super delicious and the attention is very friendly. The cleanliness is spectacular.
Atmosphere: 5
Food: 5
Service: 5
erika vargas salamanca
Hello, I congratulate you for having this super clean restaurant, I congratulate Miguel and his entire work team for excellence and the super juicy chicken, I will continue coming back so long live far
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Ropa Vieja Tropichop
Diego Luis Tovar Beltrán
An excellent meal, the cleanliness of the restaurant was fantastic and the attention of the people at the restaurant was the best. It is the best tropical chicken restaurant. I highly recommend this point of sale in Oviedo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Ropa Vieja Tropichop
Scott Piety
We went on a Saturday night. Walked right on with no wait. Service was outstanding. Food was delicious. The staff was super friendly and very attentive. They made sure that our experience with this establishment was a favorable one... and it was. Will definitely return.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Red Beans, Grilled Chicken Breast Dinner with 2 Sides, Black Beans, Quesadilla Wrap
Ethan Hassaninia
Great place for a quick snack, lunch, or dinner. Large menu and great side selection. Wait times can get long, though.Vegetarian options: Plenty of customizable options that you can make vegetarian.Dietary restrictions: Plenty of diet-friendly and wholesome items to choose from.Parking: Decent amount of parking on-site, but if needed you can use the nearby one.Kid-friendliness: A kid's menu is available.Wheelchair accessibility: Some tables inside have wheelchair accessibility.
The chicken and steak was so dry and old they must have cooked it yesterday26 dollars for the worst driest chicken and steak I ever had!!!!No thank you, I will not be going back to Pollo tropical on Red
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Black Beans
Amanda Gonzalez
They stopped selling red beans, apparently. It's a bummer because they were my go to with the white rice and the grilled chicken Tropichops. Their prices are so high, too. No longer have a reason to come eat here.
Liubov Lomonosova
Wow!!! Honestly I am impressed how simple, but so delicious food is here. This place definitely deserves a higher rating. Cashier took order and was so kind and patient with us. I don’t eat cilantro and he suggested alternatives to my dish so I can enjoy without cilantro. Really good service, good food for a very good price, super delicious lemonade. My new favorite food for pre run day.
Good food at a great price.
Atmosphere: 5
Food: 5
Service: 5
The new recipes suck big
Atmosphere: 4
Food: 1
Service: 4
Ordered from here for a change in our regular lunch spots... Big mistake. Ordered ahead online, and food was supposed to be ready, but when we arrived, they didn't acknowledge us and instead made us wait until they served all the people in the line. The food was terrible, and that had to be the worst cooked rice I have ever seen it was overcooked, and all mashed together into a single solid ball of rice, yet some part where under cooked...insane. I also got massive food poisoning and was out sick for 3 days; throwing up all 3 days. Lost several pounds and didn't start eating normally for at least a week.
Atmosphere: 1
Food: 1
Service: 1
Food and service is always on point.Eat here several times a month and never a problem.
Honestly love Pollo. Gran yourself a Tropichop the way you like it, half chicken with rice and beans. Always hits the spot. "Pollo Tropee- cal , Pollo Tropee-cal, Chikeeeen on the grill"
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Black Beans
Congratulations, everything is super delicious and the attention is very friendly. The cleanliness is spectacular.
Atmosphere: 5
Food: 5
Service: 5
Hello, I congratulate you for having this super clean restaurant, I congratulate Miguel and his entire work team for excellence and the super juicy chicken, I will continue coming back so long live far
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Ropa Vieja Tropichop
An excellent meal, the cleanliness of the restaurant was fantastic and the attention of the people at the restaurant was the best. It is the best tropical chicken restaurant. I highly recommend this point of sale in Oviedo.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Regular Ropa Vieja Tropichop
We went on a Saturday night. Walked right on with no wait. Service was outstanding. Food was delicious. The staff was super friendly and very attentive. They made sure that our experience with this establishment was a favorable one... and it was. Will definitely return.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Red Beans, Grilled Chicken Breast Dinner with 2 Sides, Black Beans, Quesadilla Wrap
Great place for a quick snack, lunch, or dinner. Large menu and great side selection. Wait times can get long, though.Vegetarian options: Plenty of customizable options that you can make vegetarian.Dietary restrictions: Plenty of diet-friendly and wholesome items to choose from.Parking: Decent amount of parking on-site, but if needed you can use the nearby one.Kid-friendliness: A kid's menu is available.Wheelchair accessibility: Some tables inside have wheelchair accessibility.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Large Tropichop
Restaurantji Recommends
Sometimes, their chicken is cooked from hours ago. You have yo be lucky to get fresh
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Grilled Chicken, Black Beans
Food was good. Service mediocre.
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Grilled Chicken, Cuban Sandwich
The chicken and steak was so dry and old they must have cooked it yesterday26 dollars for the worst driest chicken and steak I ever had!!!!No thank you, I will not be going back to Pollo tropical on Red
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Black Beans
They stopped selling red beans, apparently. It's a bummer because they were my go to with the white rice and the grilled chicken Tropichops. Their prices are so high, too. No longer have a reason to come eat here.
Wow!!! Honestly I am impressed how simple, but so delicious food is here. This place definitely deserves a higher rating. Cashier took order and was so kind and patient with us. I don’t eat cilantro and he suggested alternatives to my dish so I can enjoy without cilantro. Really good service, good food for a very good price, super delicious lemonade. My new favorite food for pre run day.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken, Black Beans