So we all know Steak n Shake has gone down a bit after covid, with the kiosks and all, but I just had a wonderful experience with Gabe! He was so attentive with everybody in the restaurant, taking away trays, anticipating people's needs, offering help for literally everything while not being hovering in any way. The world would be better with more Gabes.
Atmosphere: 3
Food: 4
Service: 5
Nell Colbert
Tried the new 6 oz Angus burger - very tasty. Our server was James, and he was on target with everything. 3/14/25 - I haven't been in this store in a few years. The store was clean, and food came out quickly. Burgers were cooked as ordered. No more servers - must use kiosk to place order and pay. A nice plus - there was a staffer near the kiosks to help customers place their orders if they needed help with the technology.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
Julie Peak
This is honestly the best steak and shake I've ever had. The food is piping hot and delicious and an extra bonus that there is a trash can right there for you to throw away old stuff thru the driver thru. 10/10!!
Atmosphere: 5
Food: 5
Service: 5
Amy King
When we pulled up, we were greeted with the most friendly person. We just came back from the airport and just wanted to grab something to eat and try the new beef tallow fries. Little did we know that Steak ‘n Shake has top notch people working for them. What a great experience. Annette is a wonderful person you have here working. Please reward her with something. Well done.
Atmosphere: 5
Food: 5
Service: 5
John Larsen
Love them shakes!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
V H
Really clean. Really fast service. There were a decent amount of people eating there so you know it was good.
Atmosphere: 5
Food: 5
Service: 5
Steve Nichin
Most times service is attentive and helpful, sometimes they can be sloppy with the sauces they put on sandwiches like my favorites the Monty Cristo & Garlic burgers. They have struggled with the new economy and seen to have not sacrificed food quality like so many others.
Atmosphere: 3
Food: 4
Service: 5
Fred Sheltry
Good lunch food Great fries
Atmosphere: 3
Food: 5
Service: 4
Craig Mogg
best one in the area owner operator is awesome very friendly staff
Atmosphere: 5
Food: 5
Service: 5
No Name
In the need of a deep cleaning and the hiring of clean employees.
I don't like the kiosks in the inside. I prefer people.
Atmosphere: 3
Food: 4
Service: 4
MARIA RODRIGUEZ
Terrible service and customer attention! Tonight, I went to buy a Nutella shake, and when I tasted it, it was extremely sweet—very different from how they usually prepare it. I went back and politely asked them to change it because it was way too sweet or concentrated, and the staff’s reaction was to mock me and say I was crazy while laughing with their coworkers as they prepared the new shake. Their attitude really upset me, so I asked for a refund. I had an unnecessarily unpleasant experience just for expressing that the shake was not made as usual, even though I have been coming here for years. Awful and rude customer service!
Food: 1
Service: 1
Andi Cochran
Food was beyond disappointing for the price. Went there for a "fun" birthday dinner to get shakes and it was less than fun. No one got sick from the food but two people in our group didn't even eat their food & they threw it in the trash!
Kid-friendliness: No issues with our kids, the place was dead so plenty of seats available and they still give away those free paper hats
Atmosphere: 2
Food: 2
Service: 2
Melanie Bray
Miss the table service.
Atmosphere: 4
Food: 4
Service: 4
Ivan Mendoza
Sad it is not like it use to be. No host less friendly. Now it is like a fast food place
So we all know Steak n Shake has gone down a bit after covid, with the kiosks and all, but I just had a wonderful experience with Gabe! He was so attentive with everybody in the restaurant, taking away trays, anticipating people's needs, offering help for literally everything while not being hovering in any way. The world would be better with more Gabes.
Atmosphere: 3
Food: 4
Service: 5
Tried the new 6 oz Angus burger - very tasty. Our server was James, and he was on target with everything.
3/14/25 - I haven't been in this store in a few years. The store was clean, and food came out quickly. Burgers were cooked as ordered. No more servers - must use kiosk to place order and pay. A nice plus - there was a staffer near the kiosks to help customers place their orders if they needed help with the technology.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak Burger
This is honestly the best steak and shake I've ever had. The food is piping hot and delicious and an extra bonus that there is a trash can right there for you to throw away old stuff thru the driver thru. 10/10!!
Atmosphere: 5
Food: 5
Service: 5
When we pulled up, we were greeted with the most friendly person. We just came back from the airport and just wanted to grab something to eat and try the new beef tallow fries. Little did we know that Steak ‘n Shake has top notch people working for them. What a great experience. Annette is a wonderful person you have here working. Please reward her with something. Well done.
Atmosphere: 5
Food: 5
Service: 5
Love them shakes!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Steak
Really clean. Really fast service. There were a decent amount of people eating there so you know it was good.
Atmosphere: 5
Food: 5
Service: 5
Most times service is attentive and helpful, sometimes they can be sloppy with the sauces they put on sandwiches like my favorites the Monty Cristo & Garlic burgers. They have struggled with the new economy and seen to have not sacrificed food quality like so many others.
Atmosphere: 3
Food: 4
Service: 5
Good lunch food
Great fries
Atmosphere: 3
Food: 5
Service: 4
best one in the area owner operator is awesome
very friendly staff
Atmosphere: 5
Food: 5
Service: 5
In the need of a deep cleaning and the hiring of clean employees.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I don't like the kiosks in the inside. I prefer people.
Atmosphere: 3
Food: 4
Service: 4
Terrible service and customer attention! Tonight, I went to buy a Nutella shake, and when I tasted it, it was extremely sweet—very different from how they usually prepare it. I went back and politely asked them to change it because it was way too sweet or concentrated, and the staff’s reaction was to mock me and say I was crazy while laughing with their coworkers as they prepared the new shake. Their attitude really upset me, so I asked for a refund. I had an unnecessarily unpleasant experience just for expressing that the shake was not made as usual, even though I have been coming here for years. Awful and rude customer service!
Food: 1
Service: 1
Food was beyond disappointing for the price. Went there for a "fun" birthday dinner to get shakes and it was less than fun. No one got sick from the food but two people in our group didn't even eat their food & they threw it in the trash!
Kid-friendliness: No issues with our kids, the place was dead so plenty of seats available and they still give away those free paper hats
Atmosphere: 2
Food: 2
Service: 2
Miss the table service.
Atmosphere: 4
Food: 4
Service: 4
Sad it is not like it use to be. No host less friendly. Now it is like a fast food place
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Hamburger
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