Food was over salted on my parmesean chicken & my husband's loaded baked potato. Other than that, server was good & it was quiet & chill inside.
Atmosphere: 5
Food: 2
Service: 4
Christopher Mills
Sat at the bar only one there and another couple came in and sat at the bar to he got me a drink and got them 2 drinks each . I ordered and then they ordered I got my food a few minutes later they got there's ten minutes later still no napkins or silverware for any of us I got my own they had to ask. I get half way through my burger and I finish my tea and never get a refill or a tea to go but he gave me the check
Atmosphere: 4
Food: 5
Service: 1
Matthew Fausti
Food was improperly cooked The manager himself had to recook my pregnant wife’s steak 3 times and by the third time we were just ready to leave. Pregnant women are not suppose to eat any par cooked meat. Joel handing the manager can’t cook a steak and he even said to me that the steak looked medium well when it’s bleeding out on the plate. Waitress was nice My party of four inevitably sat at the table waiting, rather than eating. Margs for my brother and I took 30 minutes and waited an hour for all the steaks to be remade. Absolutely terrible experience for a 200$ meal. Joel, the manager, is buns at his job. How does a steakhouse manager mess up a steak dude? Joel is buns at his job. The waitress was cool Food was inevitably comped down to 160$ after tip for the inconvenience but my want to go to this restaurant has vanished like the managers ability to cook.
Atmosphere: 3
Food: 1
Service: 2
Jacob Fausti
Absolutely unacceptable experience at Longhorn Steakhouse. This was hands-down one of the worst dining experiences I’ve ever had, and I will never return. We waited a full 30 minutes just for two margaritas. That should have been the first red flag, but it only got worse from there. Out of four Caesar salads ordered, two never arrived. Not a word of apology, not a comp, nothing—just forgotten. Then the steaks: two of the four were served severely undercooked. One was supposed to be medium for my brother’s pregnant wife—bright red, cold in the center, and borderline raw. Serving raw meat to a pregnant woman is not just bad service, it’s legitimately dangerous. Completely inexcusable. We had to call the manager, Joel Jandog, to the table not once, but twice. Both times he was dismissive, offered zero solutions, no comps, no real apology—just excuses and attitude. Zero accountability and zero sense of urgency. Our bill was over 200 dollars. If this is the kind of “leadership” Longhorn puts in charge, it explains everything. Slow, incompetent, forgetful, and dangerously careless with food safety. Joel Jandog and this location failed on every possible level. Do yourself a favor and eat literally anywhere else. We won’t be back. Ever.
Atmosphere: 1
Food: 1
Service: 1
Lora Stokes
The service was excellent and the food was fabulous!!!
Atmosphere: 5
Food: 5
Service: 5
B or B Works LLC Burkett
This longhorn is in Pensacola Florida, it is great
Atmosphere: 5
Food: 5
Service: 5
Breland Blazier
Great food everytime we go and the managers and serving staff are great!
Atmosphere: 5
Food: 5
Service: 5
Cheyenne
The host today, I think her name was Meralynn young blonde was fantastic so helpful and wonderful! Didn’t know how much a host could make a difference! Thank you to that young lady.
Atmosphere: 5
Food: 5
Service: 5
D J
The service was great. The waitress was attentive and friendly. However, the menu items are expensive compared to other steakhouses and the selection is slim to none.
Atmosphere: 5
Food: 2
Service: 5
Yvonne Lee
I forgot who helped us but he was truly amazing. I have done the survey for him but he was exceptional and the food was great, lunch special so not too expensive either.
Pace Florida needed Longhorns. Flavorful tender steaks, attentive servers, delicious sides. Try the brussel sprouts
Atmosphere: 5
Food: 5
Service: 5
Adenoid Hynkel (Psycho Gecko)
The steak had a bit too much pepper, but the only downside was the server, Joanna or JoAnn, who delivered my check but refused to run my gift card or debit card until she gave her entire life story to the table right next to mine, starting with her parents getting divorced when she was a kid and ending with her plans to take December 1st off to get baptized. After all of that, she never even applied my gift card to the meal, which was the only reason I went there.
Atmosphere: 5
Food: 4
Service: 1
Dustin Godfrey
Ordered pickup and followed all instructions only for them to let my food sit. I had to call 3 times to finally get the lady time bring it out.
Atmosphere: 1
Food: 5
Service: 1
James Allison
We have eaten there about 7 times sense they opened and last night we had the worst service ever. We where there about 10 minutes and still had not even been greeted by our waitress two other couples came and set down after us and had already received their beverages when I asked a random waitress if we could get something to drink she looked at our waitress and said isn’t this your table she said yes and then she said she was busy with another table then we got our drinks and she was mad got our order wrong forgot about our appetizer got our steaks cooked wrong we had to ask for refills ask for our appetizer got it after our meal then when we asked for to go boxes and our bill she brought them but then made us wait again for her to get our payment. We still gave her a 25% cash tip. I understand everyone makes mistakes I’ve made plenty but it’s no reason to treat others like she did because she messed up.
Food was over salted on my parmesean chicken & my husband's loaded baked potato.
Other than that, server was good & it was quiet & chill inside.
Atmosphere: 5
Food: 2
Service: 4
Sat at the bar only one there and another couple came in and sat at the bar to he got me a drink and got them 2 drinks each . I ordered and then they ordered I got my food a few minutes later they got there's ten minutes later still no napkins or silverware for any of us I got my own they had to ask. I get half way through my burger and I finish my tea and never get a refill or a tea to go but he gave me the check
Atmosphere: 4
Food: 5
Service: 1
Food was improperly cooked
The manager himself had to recook my pregnant wife’s steak 3 times and by the third time we were just ready to leave. Pregnant women are not suppose to eat any par cooked meat.
Joel handing the manager can’t cook a steak and he even said to me that the steak looked medium well when it’s bleeding out on the plate.
Waitress was nice
My party of four inevitably sat at the table waiting, rather than eating. Margs for my brother and I took 30 minutes and waited an hour for all the steaks to be remade.
Absolutely terrible experience for a 200$ meal.
Joel, the manager, is buns at his job.
How does a steakhouse manager mess up a steak dude?
Joel is buns at his job. The waitress was cool
Food was inevitably comped down to 160$ after tip for the inconvenience but my want to go to this restaurant has vanished like the managers ability to cook.
Atmosphere: 3
Food: 1
Service: 2
Absolutely unacceptable experience at Longhorn Steakhouse. This was hands-down one of the worst dining experiences I’ve ever had, and I will never return.
We waited a full 30 minutes just for two margaritas. That should have been the first red flag, but it only got worse from there.
Out of four Caesar salads ordered, two never arrived. Not a word of apology, not a comp, nothing—just forgotten.
Then the steaks: two of the four were served severely undercooked. One was supposed to be medium for my brother’s pregnant wife—bright red, cold in the center, and borderline raw. Serving raw meat to a pregnant woman is not just bad service, it’s legitimately dangerous. Completely inexcusable.
We had to call the manager, Joel Jandog, to the table not once, but twice. Both times he was dismissive, offered zero solutions, no comps, no real apology—just excuses and attitude. Zero accountability and zero sense of urgency. Our bill was over 200 dollars. If this is the kind of “leadership” Longhorn puts in charge, it explains everything.
Slow, incompetent, forgetful, and dangerously careless with food safety. Joel Jandog and this location failed on every possible level. Do yourself a favor and eat literally anywhere else. We won’t be back. Ever.
Atmosphere: 1
Food: 1
Service: 1
The service was excellent and the food was fabulous!!!
Atmosphere: 5
Food: 5
Service: 5
This longhorn is in Pensacola Florida, it is great
Atmosphere: 5
Food: 5
Service: 5
Great food everytime we go and the managers and serving staff are great!
Atmosphere: 5
Food: 5
Service: 5
The host today, I think her name was Meralynn young blonde was fantastic so helpful and wonderful! Didn’t know how much a host could make a difference! Thank you to that young lady.
Atmosphere: 5
Food: 5
Service: 5
The service was great. The waitress was attentive and friendly. However, the menu items are expensive compared to other steakhouses and the selection is slim to none.
Atmosphere: 5
Food: 2
Service: 5
I forgot who helped us but he was truly amazing. I have done the survey for him but he was exceptional and the food was great, lunch special so not too expensive either.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Pace Florida needed Longhorns. Flavorful tender steaks, attentive servers, delicious sides. Try the brussel sprouts
Atmosphere: 5
Food: 5
Service: 5
The steak had a bit too much pepper, but the only downside was the server, Joanna or JoAnn, who delivered my check but refused to run my gift card or debit card until she gave her entire life story to the table right next to mine, starting with her parents getting divorced when she was a kid and ending with her plans to take December 1st off to get baptized. After all of that, she never even applied my gift card to the meal, which was the only reason I went there.
Atmosphere: 5
Food: 4
Service: 1
Ordered pickup and followed all instructions only for them to let my food sit. I had to call 3 times to finally get the lady time bring it out.
Atmosphere: 1
Food: 5
Service: 1
We have eaten there about 7 times sense they opened and last night we had the worst service ever. We where there about 10 minutes and still had not even been greeted by our waitress two other couples came and set down after us and had already received their beverages when I asked a random waitress if we could get something to drink she looked at our waitress and said isn’t this your table she said yes and then she said she was busy with another table then we got our drinks and she was mad got our order wrong forgot about our appetizer got our steaks cooked wrong we had to ask for refills ask for our appetizer got it after our meal then when we asked for to go boxes and our bill she brought them but then made us wait again for her to get our payment. We still gave her a 25% cash tip. I understand everyone makes mistakes I’ve made plenty but it’s no reason to treat others like she did because she messed up.
Atmosphere: 5
Food: 5
Service: 1
Food and staff are great
Atmosphere: 5
Food: 5
Service: 5
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